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All reviews al fresco magellan sutera mandara spa big clean rooms bowling alley sea view club lounge access kids club table tennis suite room great holiday restaurants and bars small beach reception staff watch the sunset checking in easy access
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Reviewed 5 August 2022

I have a bad experience, regarding the hotel magellan sutera resort kota kinabalu is not allow us to get the GRAB Food drop by at the lobby hotel, the grab food is only can delivery up to guard house which estimate 500meter ?? We have to walk take the grab food outside.....
But the view of sea, room, and food is good.

Date of stay: August 2022
Trip type: Travelled on business
Thank Ennieainie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sutera Harbour, General Manager at The Magellan Sutera Resort, responded to this reviewResponded 11 August 2022

Dear Ennieainie,

Thank you for taking your time to post your comment in our TripAdvisor page.

We are happy to hear that you enjoyed our comfortable room and the beautiful scenery Sutera Harbour Resort has been blessed with.

As for Grab orders, it is the policy of The Magellan Sutera Resort to prohibit outside food deliveries by riders as part of our safety protocols.

We do however apologize for the inconvenience you have encountered and hope this incident have not marred your overall stay experience with us.

We look forward to seeing you again for a more positive feedback.

Best regards,
General Manager
The Magellan Sutera Resort


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2022 via mobile

We stayed here when we arrived from
Kundasang. The was so big, with all amenities needed! Staff were also very friendly. The room comes with club lounge access. Nice afternoon tea at the club.

Many nice restaurants in this hotel, this you might not need to go outside to look for food especially when you are travelling with kids.

We had our dinner and lunch at Ferdinand’s & Al-Fresco.

We will definitely come here again.

Date of stay: August 2022
Trip type: Travelled with family
1  Thank The_Traveler010710
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sutera Harbour, General Manager at The Magellan Sutera Resort, responded to this reviewResponded 10 August 2022

Dear The_Traveler010710,

Thank you for taking the time to review us on our TripAdvisor page.

We are glad to know that you little ones had an excellent time enjoying the beautiful scenery Sutera Harbour Resort has been blessed with.

Glad you enjoyed our lunch and dinner buffet spread at our restaurants. Our culinary team works hard to prepare an array of freshly prepared dishes that cater to both Western and Asian palates.

Your compliments are a great encouragement to our team and we look forward to seeing you again soon!

Best regards,
General Manager
The Magellan Sutera Resort

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Reviewed 31 July 2022 via mobile

My only regret is not spending enough time here . The resort has everything , from theater to pool to bowling to cruises …. The rooms were clean n comfy I don’t understand why some said it’s dated . Beds are very comfy too. staff are friendly and helpful I promise I’ll be back . Oh ya the breakfast spread is really good ,to us at least ..

Date of stay: June 2022
Trip type: Travelled with friends
Thank yeohl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sutera Harbour, General Manager at The Magellan Sutera Resort, responded to this reviewResponded 10 August 2022

Dear yeohl,

Thank you for choosing Sutera Harbour Resort as your preferred home-away-from-home in Sabah.

We are thrilled to learn that you had an amazing experience with us. We are happy that you enjoyed our spacious and comfortable rooms along with the beautiful views of mother-nature that comes with it.

A mere 10-15 minutes away from the Kota Kinabalu International Airport and the city centre, Sutera Harbour Resort is the ideal location for work, live and play, giving you easy access to a vibrant mix of commercial, retail and entertainment choices

Your compliments are a great encouragement to our team and we look forward to seeing you again soon!

Best regards,
General Manager
The Magellan Sutera Resort

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Reviewed 27 July 2022 via mobile

Best hotel in KK. Location and size is a lot better than Hyatt and Mariott.
Perfect resort for everyone! We stayed for 2 weeks and ate at all the establishments, tried the beautiful spa, went on boattrips and enjoyed this resort to its fullest. The staff is the friendliest and most helpful we've ever encountered. I felt more "at home" here than at JW Mariott or Four Seasons. There are several restaurants, bars, pools, activities, a small beach, mostly closed at low tide since it's prone to jellyfish, but this is not a problem, lifeguards check the beach and water continusly and are very helpful. You have access to the amazing island beaches from the flexible boat-service continously running from the resorts own marina (for a charge) you are at the beautiful islands of Sapi, Mamutik, Gaya Island and Manukan; where you can swim and snorkel.
The resort even has it's own cafe,- catering to kids; and an english-speaking kids club with lots of activities. Rooms are spacious and clean. I really have nothing negative to say; when we left; we wanted to stay for the rest of the summer. We already miss the breathtaking sunsets and wonderful staff! And the coffee and macrons at Muffinz, and the free-range chicken at Ferdinands. We'll be back!

Date of stay: July 2022
Trip type: Travelled with family
1  Thank I8383LSmarias
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 July 2022

We stayed at the resort for two weeks and we could not be more happy with the choice of hotel!
Nice welcomlingly staff, clean hotel, good food, 27 hole golf course, a marina (for a small fee you can go out and snorkle on the islands), a kids club and even a cafe dedicated to the kids (Muffinz cafe); what more could you wish for? :-)

The resort is situated on a private/gated peninsula concisting of two hotels (Magellan and Pacific) and a country club, and you can use all the features of those three as a guest; you do not actually need to leave the resort; everything you want and need is there!

On premises (both the Magellan and Pacific in addition to the country club) you can choose from 8-10 different restaurants and bars, and all the food is great (the service at Al Fresco and Marina Café is somewhat slow) and the prices are reasonable.

You'll also find "Ferdinand's", a fine dining restaurant here, with suoerb service and amazing food. There are several pools and also a small beach in addition to a kids club.

Room tip: Choose the corner suites as you will have two balconies :-)
Date of stay: July 2022
    • Location
    • Sleep Quality
    • Service
Thank briangQ8717BM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sutera Harbour, General Manager at The Magellan Sutera Resort, responded to this reviewResponded 25 July 2022

Dear briangQ8717BM,


Thank you for taking the time to post a review on our TripAdvisor page.

We are thrilled to hear that you had an amazing stay and an enjoyable dining experience with us. Your compliments are a great encouragement to our team.

All our staff and the hospitality they have extended have always been our pride. Nothing puts a smile on all our faces than knowing that all our warm and friendly employees have accommodated you well.

We look forward to seeing you soon.

Best regards,
General Manager
The Magellan Sutera Resort

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