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“first class hotel”

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Shangri-La's Tanjung Aru Resort & Spa
Ranked #4 of 92 Hotels in Kota Kinabalu
Certificate of Excellence
Reviewed 27 September 2012

Not much to add to the other reviewers. The standard of service is the best thing about the hotel alongside its setting. The rooms are lovely and the only minor issue is that they suffer more noise from the corridors than I'd expect in a hotel of this class (we stayed in the Tanjung wing) . Plainly very popular with oriental visitors and with families.

  • Stayed: September 2012, travelled as a couple
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1  Thank TheHistoryProfessor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 September 2012

This was one of the most wonderful stays we have had in Asia. The staff were superb, the rooms excellent, the food great. The facilities for kids were fantastic, with a waterpark, water slides, the beach, pools, kids club and icecream bar just to name a few. With a couple of fussy eaters in the family plus a couple of foodies desperate for local food, this resort could easily cater for all of us. I had my birthday while we were there and was thoroughly spoiled by the staff. Dinner on one of the private pavilions watching the sun go down was definitely one of the highlights. Chi Spa is also one of the best spas I have been to and left there feeling like a new woman! There is nothing to fault about this place, truly amazing (good enough that William and Kate were also there during our visit!). Its location and short distance to town makes this a better choice, especially for families, than the partner resort Rasa Ria. You can still go there to see the orangutans and use their facilities as a guest of the Tanjung Aru but we are glad we chose to stay at the Tanjung and not the RR (much further from town and not as intimate).

  • Stayed: September 2012, travelled with family
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3  Thank TashDfromOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2012

Everything is good here; the room is clean & spacious, food is good especially the italian restaurant (Peppino), a lots of fun activities for children, best place to have a drink is at the Sun-set bar & etc. Even Prince William & Kate also stayed here when they visited Borneo.

Room Tip: Higher floors have a better seaview. Tanjung Block's room have a nearer access to all amenities.
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  • Stayed: September 2012, travelled with family
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1  Thank Kampung25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

Gorgeous architecture, friendly staff, spacious, well appointed rooms and beautiful grounds. We had a lovely stay here and remember the hotel fondly - the architecture grounds you in your exotic location rather than trying to shield you from it.

I'm trying to think of some flaws to point out but really I can't. We just had a wonderful stay here, in a wonderful property in a wonderful location. Highly recommended.

  • Stayed: October 2011, travelled as a couple
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Thank teefaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2012

I love this place. The staff and service is probably the best I have received anywhere in the world. This applies to all the staff too, from the housekeeping to the restaurant and bar staff, to security, baggage handling and front desk, just great. On arrival we were greeted outside and escorted to check in, given drinks and a hot towel, check-in was simple and our luggage met us at the room. The whole hotel, from the room to the eating establishments, rest rooms etc was spotless, a very high level of cleanliness. We were half board, the breakfast and evening buffet was delicious, huge variety covering many different food types, never got bored of the options, which changed daily. Again the staff were great. The desserts in particular were fantastic. Our bed was huge and comfy, and the housekeeping staff do a great job, all the extras and complimentary bits you can imagine, lots of towels, great bathroom. Free wi-fi in room. The general facilities at the hotel are very good, the gardens in particular are lovely. The pool is a great place to relax in, right by the sea with stunning views and sunsets over the islands out to sea. You get free pool towels from a helpful member of staff. Again, friendly and helpful staff everywhere. Free iced water. The staff at the concierge were always very helpful when organising taxis and excursions. Lots of activities going on throughout the day around the hotel and grounds. Can’t recommend this place enough really, was just a fantastic 10-day trip. Prince William and Kate stayed for two nights while we were there which was a surprise.
Only one (very) minor point – the cocktails are not good. How a hotel can do every other single thing so amazingly well, but not cocktails. Bit bizarre. I would suggest to the Manager they employ a professional and experienced cocktail maker, and get them to teach the staff how to make great cocktails.

  • Stayed: September 2012, travelled with friends
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1  Thank StevenPortugal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La's Tanjung Aru Resort & Spa

Address: 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Kota Kinabalu
#1 Romantic Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#2 Luxury Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#3 Family Hotel in Kota Kinabalu
Price Range: $262 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Tanjung Aru Resort & Spa 5*
Number of rooms: 495
Official Description (provided by the hotel):
A paradise for the senses surrounded by natural beautyA gentle breeze caresses your face as you wake to the sound of waves lapping the beach. The balcony opens up to an inspiring vista of sparkling coral islands and swaying of palm trees. Tunku Abdul Rahman Park, bordered by crystal clear waters and lush vegetation Sophistication surrounds you in a lavishly decorated suite inspired by Borneo’s rich cultural heritage. Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu, is a perfect tropical getaway, a luxurious tranquil retreat just a short drive from the city.Yet, excitement beckons as you set out to discover all Kota Kinabalu’s delights. Making your way to Kinabalu National Park, you are thrust into a jungle paradise of natural wonders, rugged landscapes and scenic beauty. From the Rafflesia, the largest flower in the world, to the famous Orangutans in their natural habitat, it only gets more breathtaking every step of the way.The afternoon is spent exploring the picturesque town of Kota Belud. As Sabah’s largest and most popular open market, you find gems of all sorts, ranging from handmade handicrafts to mouth-watering local delights like natural honey.Back at the resort, you look forward to a sunset cruise, which departs from STAR Marina, to catch Borneo's famous sunset. Not long after, you wind down at Coco-Joe’s Bar & Grill. Lounging atop one of the beach-dining platforms, over cocktails and a delectable seafood tower, you continue to enjoy the sound of overlapping waves on the shores of Sunset Beach. A pampering session at CHI, The Spa rounds off the day. With treatments based on traditional Asian healing philosophies, you lose yourself in an enchanted and indulgent journey, all on the resort’s private spa island.For every experience here, you are surrounded by natural beauty. And it all begins at Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu ... more   less 
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Also Known As:
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri Las Tanjung Aru Resort
Shangri Las Tanjung Aru Hotel
Shangri La Kota Kinabalu
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah

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