We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A resort and a half!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Shangri-La's Tanjung Aru Resort & Spa
Ranked #5 of 92 Hotels in Kota Kinabalu
Certificate of Excellence
Reviewed 26 November 2006

I heard much about the Shangri La's Tanjung Aru Resort from various write-ups, so how was it? Answer in short - superb and beyond.

After all it is Shangri La we're talking about! There's so much to write about but i'm afraid I can't squeeze it all in!

It truly is an excellent resort situated on the South China Sea; about 30 mins drive from Kota Kinabalu Airport and about 15 mins from Kota Kinabalu City centre.

We were surprisingly greeted by name at the entrance on arrival - hows that for a welcome!! We were promptly escorted to our deluxe room on the Tanjung Wing with access to the Horizon Club. Both cannot be faulted. The rooms were spacious, very clean, bathrooms spotless and Horizon Club truly an enjoyment.

You will realise every review praises staff - I am no different. Nothing was too much.

Although its tempting to park yourself at the hotel with its countless luxuries BUT DON'T. Know there are some noteworthy excursions.

Snorkelling, diving, or just lazing on the golden fluffy beaches can be done on any of the nearby Islands with the convenient 'Beach Bums' jetty right on your doorstep. All equipment can be hired from them.

Douse yourself in mosquito repellent and take a day tour of Mount Kinabalu, Poring hot springs, an Indiana Jones-style canopy walk and a trail of the tropical rainforest. Be warned its expensive (400RM/person), tiring but worthwhile. It takes about 3 hours to KK National Park AND pay again to enter (20RM). Warning: don't bathe at poring hot springs if you're asthmatic or suffer from atopic eczema!

The other tours offered were not all that pucker!

Be warned of the heavy rainfall and thunder. All you budding camerafolk - don't miss out on the lightning; sometimes double simultaneous bolts! Something I've never seen - not even on TV!

Finally to end on a tasty note - food at the Tatu Restaurant is just fabulous. Its buffet offers over 200 different dishes, sauces, and deserts to suit every diet and taste - yes they do fish'n'chips too! It does get busy so do reserve beforehand.

See my photo's. I'd definitely go back and as alway I'm happy to answer any questions.
Adam ;-)

  • Stayed: October 2006
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
19  Thank ISSAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (3,809)
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,910 - 2,914 of 3,809 reviews

Reviewed 13 November 2006

A little disconcerted by mixed reviews- but no need. I stayed here for a glorious week in October with my boyfriend and found it an excellent resort hotel. The reception on arrival was lovely with a welcome drink and cool towel to freshen up, and wonderfully welcoming staff.
The hotel in general and the room were immaculate. We stayed in the Tanjung wing, which is newly renovated whilst the Kinabalu Wing was being finished. Room was large and comfortable, witha huge balcony and lovely bathroom. We overlooked the pool area and childrens paly area, but were not disturbed by noise at all.
It is a family hotel, there are children, but not exessive amounts,and the pool and beach areas are large enough that you can chose a quiet corner. The beach is not huge, but is more than adequate- cleanand pretty with plenty of loungers, and the sea is perfect for swimming in as has a jellyfish net for protection.
The hotel is also conveniently located fo rthe town- 5 minutes by cab. We didnt eat in the hotel as it is very expensive, but found that there were plenty of other places to go- a gathering of cafes on the beach at the end of the road less than 10 mins walk away, or the Waterfront area a short (and cheap) taxi ride away. The staff were able to advise on places to go in the evening.
All in all, this hotel offered us a romantic break away, with excellent service, beautiful location, and we would recommend it highly.

  • Stayed: October 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
6  Thank Gignergirl43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2006

Stayed for 4 nights in the Tanjung Aru in early September. Could have been the time of year, but there were very few children so a different experience to previous reviews. We had booked a room in the tanjung wing based on reviews we had read and also knowing that there were renovations in the kinabalu wing. On arrival we were offerred an 'upgrade' to a suite in the kinabalu wing, however after taking a look we quickly declined (noise of renovations and very dated furnishings). Our room in the Tanjung wing was gorgeous- overlooking the green and a good seaview, lovely modern furnishings and nice balcony to sit out on and look at the sunset. We did notice that others would not have had as nice views so be specific with your room request would be my advice! There isn't a beach as such at this hotel, but we enjoyed sunbathing on the greens overlooking the sea. We also went on a boat to Sapi island, one of the smaller islands i think, and went snorkling there. Well worth a visit for a few hours anyway as the fish you see when snorkling are surprisingly good considering you're so near the beach. Food on the hotel was nice. We ate in pepino's italian restaurant twice and loved the food. As others have said, get the shuttle into town for while. Centre point has a couple of good shops and if you're looking for the usual sort of souvenirs the night market will probably have what you're looking for. The tanjung's location is good in that you're only 10 mins from the town and the airport and taxis are quite cheap (the fares are set so you don't get ripped off). We got taxis to and from the aiport rather than hotel transfers for about 20RM (4 Euro) and you can buy the ticket for the taxi at a booth at the airport before you get in the taxi. Overall we really enjoyed our stay there and would recommend it.

  • Stayed: September 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
21  Thank O'Farrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2006

I stayed here with my wife and fourteen year old son for five nights in August, and thoroughly enjoyed it !

The hotel is a bit of a mixed bag because of the varied clientele, a mixture of tour groups and individuals travellers from all corners of the world. At times the pool area is full, and during the aerobics in the morning it is a little noisy. If you want a quiet pool, or are planning to spend all of your time by the pool, you may be disappointed.

However the main selling point of the hotel is that are thirteen islands within 10 miles of the hotel and an excellent speed boat services runs out to the islands from the resort. The islands feature excellent beaches, coral reefs (accessible with a snorkel and no training), and jungle treks. If that is what you are looking for you will not be disappointed. There are all so a good range of treks to be booked from the resort, some require an overnight stay and would therefore require a little planning in advance.

The Tatu restaurant is a buffet aimed at tour groups, it is hectic and the food is average, but it is good value. The other restaurants offer better quality and good service at a higher price levels. The Italian is excellent, and we had a very good barbecue by sea. Changs is not the best Chinese restaurant in the world, but it is perfectly acceptable. You can eat well, or cheaply, but not both !

On arrival we were offered an upgrade from a Deluxe room in the Tajung Ara wing to a suite in the Kinabalu wing - at a very good rate. As far as we could tell all individual travellers are offered an upgrade. We ended up with a two massive rooms and access to the Horizon club. The club is not up to the level of the lounges at business hotels, but it did provide a simple but quiet breakfast, and evening drinks.

The make up service was a little slow, room were often not tidied until 2pm or later.

This must be a difficult hotel to manage because of the mixture of tour groups on a budget and seasoned travellers expecting the usual high standard of five star service. I think they just about pull it off and would recommend the hotel providing you use it as a base to visit the islands and other parts of Borneo rather than a self contained resort. resort. If you want a quiet resort away from kids, it is not for you, but If you have teenagers they will find plenty to do.

One last bit of advice, do a bit of research on the Shangri-La web site before you arrive and decide what upgrades you will accept, and at what price.

  • Stayed: August 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
11  Thank RallyMonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2006

just stayed here for 5 nights. Had a faboulous time and stay!!! upon check in staff were helpful and very friendly and informative. Concerige staff were great!!!
we had booked a basic kinabalu hotel room but upgraded to next room type as we wanted the sea views. we were really pleased we did as we saw other rooms and views werent that great. we ate a couple of times in resort and could not fault food or service.
visited rasa ria to see orang-utangs (this was excellent and you need to book as soon as you book in to tanjung aru) and we thought our hotel was just as nice and was in a much better location being closer to town. the shuttle bus service was convienent and cost only 4 ringet per person. compared to australian standards this was cheap!!
we could not of asked for friendlier staff or better accomodation.
one tip is that if you have breakfast included and you are a little late in getting there insist you eat at cafe tutu as they may wish to put you into intalian resturant. they say it is exactly the same buffet but there is less of a choice in italian resturant.
i recommend this hotel and am definelty returning in near future!!

  • Stayed: August 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
16  Thank blinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Kota Kinabalu
2.3 km away
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
4.3 km away
Le Meridien Kota Kinabalu
Le Meridien Kota Kinabalu
#2 of 92 in Kota Kinabalu
2,188 reviews
19.2 km away
Nexus Resort & Spa Karambunai
Nexus Resort & Spa Karambunai
#10 of 92 in Kota Kinabalu
1,404 reviews
Show Prices
Show Prices
Show Prices
5.0 km away
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
#6 of 92 in Kota Kinabalu
1,506 reviews
25.0 km away
Shangri-La’s Rasa Ria Resort & Spa
4.2 km away
Hilton Kota Kinabalu
Hilton Kota Kinabalu
#4 of 92 in Kota Kinabalu
282 reviews
Show Prices
Show Prices
Show Prices

Been to Shangri-La's Tanjung Aru Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La's Tanjung Aru Resort & Spa

Address: 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Kota Kinabalu
#1 Romantic Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#3 Luxury Hotel in Kota Kinabalu
#3 Family Hotel in Kota Kinabalu
Price Range: $282 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Tanjung Aru Resort & Spa 5*
Number of rooms: 492
Official Description (provided by the hotel):
A paradise for the senses surrounded by natural beautyA gentle breeze caresses your face as you wake to the sound of waves lapping the beach. The balcony opens up to an inspiring vista of sparkling coral islands and swaying of palm trees. Tunku Abdul Rahman Park, bordered by crystal clear waters and lush vegetation Sophistication surrounds you in a lavishly decorated suite inspired by Borneo’s rich cultural heritage. Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu, is a perfect tropical getaway, a luxurious tranquil retreat just a short drive from the city.Yet, excitement beckons as you set out to discover all Kota Kinabalu’s delights. Making your way to Kinabalu National Park, you are thrust into a jungle paradise of natural wonders, rugged landscapes and scenic beauty. From the Rafflesia, the largest flower in the world, to the famous Orangutans in their natural habitat, it only gets more breathtaking every step of the way.The afternoon is spent exploring the picturesque town of Kota Belud. As Sabah’s largest and most popular open market, you find gems of all sorts, ranging from handmade handicrafts to mouth-watering local delights like natural honey.Back at the resort, you look forward to a sunset cruise, which departs from STAR Marina, to catch Borneo's famous sunset. Not long after, you wind down at Coco-Joe’s Bar & Grill. Lounging atop one of the beach-dining platforms, over cocktails and a delectable seafood tower, you continue to enjoy the sound of overlapping waves on the shores of Sunset Beach. A pampering session at CHI, The Spa rounds off the day. With treatments based on traditional Asian healing philosophies, you lose yourself in an enchanted and indulgent journey, all on the resort’s private spa island.For every experience here, you are surrounded by natural beauty. And it all begins at Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Shangri-La Hotels and Resorts, Hotels.com, Ctrip TA, TripOnline SA and HotelQuickly so you can book your Shangri-La's Tanjung Aru Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri Las Tanjung Aru Resort
Shangri Las Tanjung Aru Hotel
Shangri La Kota Kinabalu
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing