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Savings alert! 18% below average rates

The price you found is 18% lower than this hotel's average rate of US$110/night.

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Reviews (49)
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8 - 13 of 49 reviews
Reviewed 3 August 2017 via mobile

We stayed here for a couple of days when we visited Kota Kinabalu. The hotel is situated outside of the city centre, but offers easy access to both city centre and attractions in the vicinity of Kota Kinabalu.

Stayed: August 2017, travelled with family
Thank Dutch_traveler013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EminentHotel, Manager at Eminent Hotel, responded to this reviewResponded 7 August 2017

Dear Dutch_traveler013,

Thank you for taking the time to write us a review. We are pleased to hear that you had a pleasant stay with us and hope to welcome you again in the near future.

Kind regards,
The Management
Eminent Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2017

I set my expectation low before coming here. I thought it would be a small old room. Turned out it really really worth my money! Room is spacious, there's few eateries downstairs and within walking distance, there are gym and eateries as well.

  • Stayed: July 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Nurul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EminentHotel, Manager at Eminent Hotel, responded to this reviewResponded 1 August 2017

Dear Nurul A,

Thank you for taking the time to write us a review. We are pleased to hear that you enjoyed your stay with us and hope to welcome you again in the near future.

Kind regards,
The Management
Eminent Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile

This hotel was one of the better places I stayed when I was in Malaysia. The room was very spacious and bathroom was a great standard. For the price you really can't beat the room. I would suggest it to friends.

Stayed: July 2017
Thank Brandon_Langridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EminentHotel, Manager at Eminent Hotel, responded to this reviewResponded 31 July 2017

Dear Brandon_Langridge,

Thank you for taking the time to write us a review. We are pleased to hear that you enjoyed your stay with us and hope to welcome you again in the near future.

Kind regards,
The Management
Eminent Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2017

Stayed in the hotel for 2 nights
The hotel is situated about 15 minutes from town, hence you need a car or taxi to reach the hotel
The room is good and very clean
The bathroom is very clean and dry as well
Few improvement needed is - the hot and cold shower need to be looked into, it turn too cold and too hot and very diffcult to strike a balance

The receptionist are nice and friendly but however, one thing that I have to suggest is that the receptionist should explain to customer when their credit card is being charged for what purpose. I initially thought that I was charged for the room rate but upon looking at the receipt, it was slightly higher than was promised initially.
After clarifying with the front desk, i was told that a higher amount was swipped but not charged to my credit card for the purpose of ?deposit.

They should inform earlier to the customer what is charged and how much is charged. I really do not mind paying cash for deposit which i can get back in return and not to my credit card

Room Tip: choose the third floor which are non smoking rooms
  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank YikHin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EminentHotel, Manager at Eminent Hotel, responded to this reviewResponded 19 July 2017

Dear YikHin,

Thank you for taking the time to write us a review. We are pleased to hear that you enjoyed your stay with us. Your comments have been noted and we will take steps to improve on those matters. To clarify, for credit card payments, our front desk verifies the card upon check in (amount is room rate plus an RM50 deposit). No amount is charged at this time, only held until the final sale is conducted upon check out. However, we do agree that our staff should ensure that this process is clearly explained to all guests. Thank you once again for the feedback. We hope to welcome you again in the future.

The Management
Eminent Hotel

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Reviewed 15 July 2017

I stayed here for one night for my transit flight to Taipei on the next day. The hotel location is quite hidden and you can arrange for hotel shuttle to pick you up from airport but going to airport, you need to pay for certain fees.

The receptionist was polite in handling my check in and were given a non-smoking room. The room inside is quite big, clean and neat.

If you need to travel out from hotel to town, the best solution is by calling Uber or GrabTaxi.

The hotel is surrounded by many food store and a 24 convenience store across the road.

The hotel WiFi work fine.

Room Tip: Book for non-smoking room.
  • Stayed: May 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank jking223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EminentHotel, Manager at Eminent Hotel, responded to this reviewResponded 17 July 2017

Dear jking223,

Thank you very much for taking the time to write us a review. We are pleased that you enjoyed your stay with us and hope to welcome you again in the near future.

The Management
Eminent Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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