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“Clean Little Hotel With Good Services”
Review of Eminent Hotel

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Eminent Hotel
Ranked #32 of 92 Hotels in Kota Kinabalu
Reviewed 5 September 2017

We check in with a large group of people. The Hotel Staff are very helpful and friendly. Though not the first time we are staying here, I am quite sure our next outing to this City that we would come back. The rooms are clean and the location is fine with many eateries around.

Room Tip: No special preference.
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  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank petersjsim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EminentHotel, Manager at Eminent Hotel, responded to this reviewResponded 7 September 2017

Dear petersjsim,

Thank you very much for taking the time to write us a review. We are pleased that you enjoyed your stay with us and look forward to welcome you again in the near future.

Kind regards,
The Management
Eminent Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4 - 8 of 44 reviews

Reviewed 3 August 2017 via mobile

We stayed here for a couple of days when we visited Kota Kinabalu. The hotel is situated outside of the city centre, but offers easy access to both city centre and attractions in the vicinity of Kota Kinabalu.

Stayed: August 2017, travelled with family
Thank Dutch_traveler013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EminentHotel, Manager at Eminent Hotel, responded to this reviewResponded 7 August 2017

Dear Dutch_traveler013,

Thank you for taking the time to write us a review. We are pleased to hear that you had a pleasant stay with us and hope to welcome you again in the near future.

Kind regards,
The Management
Eminent Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2017

I set my expectation low before coming here. I thought it would be a small old room. Turned out it really really worth my money! Room is spacious, there's few eateries downstairs and within walking distance, there are gym and eateries as well.

  • Stayed: July 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Nurul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EminentHotel, Manager at Eminent Hotel, responded to this reviewResponded 1 August 2017

Dear Nurul A,

Thank you for taking the time to write us a review. We are pleased to hear that you enjoyed your stay with us and hope to welcome you again in the near future.

Kind regards,
The Management
Eminent Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile

This hotel was one of the better places I stayed when I was in Malaysia. The room was very spacious and bathroom was a great standard. For the price you really can't beat the room. I would suggest it to friends.

Stayed: July 2017
Thank Brandon_Langridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EminentHotel, Manager at Eminent Hotel, responded to this reviewResponded 31 July 2017

Dear Brandon_Langridge,

Thank you for taking the time to write us a review. We are pleased to hear that you enjoyed your stay with us and hope to welcome you again in the near future.

Kind regards,
The Management
Eminent Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2017

Stayed in the hotel for 2 nights
The hotel is situated about 15 minutes from town, hence you need a car or taxi to reach the hotel
The room is good and very clean
The bathroom is very clean and dry as well
Few improvement needed is - the hot and cold shower need to be looked into, it turn too cold and too hot and very diffcult to strike a balance

The receptionist are nice and friendly but however, one thing that I have to suggest is that the receptionist should explain to customer when their credit card is being charged for what purpose. I initially thought that I was charged for the room rate but upon looking at the receipt, it was slightly higher than was promised initially.
After clarifying with the front desk, i was told that a higher amount was swipped but not charged to my credit card for the purpose of ?deposit.

They should inform earlier to the customer what is charged and how much is charged. I really do not mind paying cash for deposit which i can get back in return and not to my credit card

Room Tip: choose the third floor which are non smoking rooms
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  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank YikHin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EminentHotel, Manager at Eminent Hotel, responded to this reviewResponded 19 July 2017

Dear YikHin,

Thank you for taking the time to write us a review. We are pleased to hear that you enjoyed your stay with us. Your comments have been noted and we will take steps to improve on those matters. To clarify, for credit card payments, our front desk verifies the card upon check in (amount is room rate plus an RM50 deposit). No amount is charged at this time, only held until the final sale is conducted upon check out. However, we do agree that our staff should ensure that this process is clearly explained to all guests. Thank you once again for the feedback. We hope to welcome you again in the future.

The Management
Eminent Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Eminent Hotel

Address: Lot 32 Ground Floor, Block D | Kepayan Point, Jalan Penampang By-Pass, Kota Kinabalu 88200, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #32 of 92 Hotels in Kota Kinabalu
Price Range: $39 - $46 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Eminent Hotel 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
We are a hotel with 112 rooms, strategically located along the highway of Penampang By-Pass Road, Kota Kinabalu, 10 -15 minutes from the airport. We provide quality bedding, selected Astro TV channels, tea and coffee making facilities, free Internet WiFi access and easy access to several nearby restaurants and shops. ... more   less 
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Also Known As:
Eminent Hotel Kota Kinabalu, Sabah

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