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Grand Supreme Hotel
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Reviews (57)
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All reviewsbudget hotelblack coffeefront deskcomfortable roomplace to staywongwaterfronttvmalaysiahilton
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2 - 7 of 57 reviews
Reviewed 29 August 2017

Had a chance to stay for 1 night due to non availability at Grand Continental Hotel. The room is just fine with basic amenities, its clean and look okay. However washrooms are not in best condition and really requires make-over. However since its a budget hotel I believe one can manage with such shortcomings.

Breakfast is not the one you expect even in budget hotel, very few varieties that too not well prepared. Seats too were limited.

Room Tip: Book room without breakfast as it is not worth.
  • Stayed: July 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
4  Thank deepaksaxena88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2017

The room rate is RM80 per day. Requested for a room with 2 single beds. Very good for the rate. Could be cheaper for single bedded room.There is a TV, table, cupboard,coffee making facility and shower with hot water. Beds are clean.They provide light breakfast too.I believe this is real value for money. For the price you pay, I would give an excellent rating.You can also have a good lunch at RM5.00 , (black coffee and tea are provided free) while the restaurant next door will charge you RM12.00. Twenty minutes walk to the water front area.Above all, the staff at the reception are excellent. Superb service from all of them. All are well mannered and speak politely with good English.

Minor weaknesses: 1. Wifi in the room is weak. Gets cut off on and off. 2. Soap and shampoo are provided but no toothbrush. You have to bring your own. 3. Limited channels :AlJazeera, Macau Movie Channel, Channel Asia and local channels. The above weaknesses are not an issue for the price and convenience.
Overall good to stay here.

Room Tip: Request for rooms facing temple/Maybank. Bring your own toothbrush and paste and your dataplan.
  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank pillay15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandSupreme, Director of Sales at Grand Supreme Hotel, responded to this reviewResponded 15 August 2017

Dear Sir,

Tks fr the comments and we are happy to note that you enjoyed your stay with us.
we also noted your comments on the facilities of the hotel and we endevaour to improve.

rgds

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2017

We stayed at this hotel again, and this is our third visit to Kuching. The hotel falls into the budget hotel category, but we have had nothing but great service,the room meets all our requirements, as we really only sleep and shower there. The staff especially front desk and Mr. Wong are superb, helpful and good company. Centrally located short walking distance to town.

Room Tip: Level 5and 7 non smoking and the next step up from standard is the go.
  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank baldwaiter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2017

Nice place,but bathrooms need lot of work.Great location close by food courts,steampboats,Taipin corner, plenty of bars.15 min. walk to waterfront,and thankfully no fast food in sight.It's amongst the locals which is good.WiFi a problem but it is a national issue in Malaysia

  • Stayed: April 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2017

This is the first time in my life I see a rat inside a hotel! Is this really hotel or just store house?
Front dest is too slow and please tidy up! The staff is good, know how to smile and talk. Great welcome from them.
Room is dusty and smell like a old store room! Is there any air refresher? Damn I spend money on room and this is what I got?
The girl on bar playing phone while we order food and we need to repeat the order again! While we asking what is ingredient of the food, she just blurrr and blank! The staff doesnt have proper uniform so poor but atleast some of the staff know how to talk and explain to us. Karaoke is damn useless, we looking for old song, but there is nothing just new song! Why not you guys just close the karaoke if the song is limited. Beverage is limited, atleast we have some apperitif for stater! Beer is damn expensive, but it's ok we can have cheap beer from convienience store just near the hotel.
Suggestion:
F@B = Better improve the beverage! It so limited. Maybe some cheap beer or apperitif or some mojito :)
Front desk = Improve their speed, too slow while check-in guest!
Housekeeping = Room dusty and smell like a storeroom

Room Tip: No choice. Choose by yourself, they have so called white cottage with better room I think.
  • Stayed: February 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Farhat21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandSupreme, Director of Sales at Grand Supreme Hotel, responded to this reviewResponded 23 February 2017

thanks for all the relevant comments from you. we will endeavor to do the necessary.We would be pleased if you could patronised us in future and feel free to to contact me for any shortcomings.
Once Again thank for highlighting to us.
Have A Nice Day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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