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All reviews junior suite food tasted good excellent room service internet connection malaysian food club lounge spacious rooms lobby area great room mid valley pleasant stay sunway pyramid quarantine yow cch farid klia
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Reviewed 18 August 2021

Chose this hotel for my 14 days mandatory quarantine upon arrival from Saudi Arabia, initially because of the location which is near to my family’s house. However, I’m glad that I booked this hotel, as I definitely have no complaints! It was a very pleasant and smooth quarantine period, thanks to the excellent and warm service provided by the staffs of the CCHPJ. The room is spacious, 4 meals/day is provided with extensive menu options which you can change daily (I especially love the japanese and dimsum selection!) and the staffs respond to all queries and requests very promptly. A very special tribute to Ms Shamini, for being very helpful and accomodating from the booking process right throughout the entire stay. Kudos and keep up the good job! Will definitely recommend your hotel to others!

Date of stay: August 2021
Trip type: Travelled solo
Thank ezlyn
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Crystal Crown Hotel Petaling Jaya PJ, General Manager at Crystal Crown Hotel Petaling Jaya, responded to this reviewResponded 2 weeks ago

Dear ezlyn,

Thank you for your amazing review. We have been listening to our customers and working very hard to make sure we providing world class service and food. We hope to welcome you back again soon!

Best Regards, Crystal Crown PJ Team

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Reviewed 14 August 2021 via mobile

We had a very pleasing quarantine stay here. The junior suite is huge and very comfortable. Service was excellent and staff helped us to acquire a microwave and a yoga mat during our stay. Nothing is too much trouble and you are able to ask for fresh towels, beddings and toiletries throughout the stay. The food was extremely good. We were served 4 meals a day and the choice was extensive. As a vegetarian and vegan we opted to swap at least one meal most days and were never disappointed. Portions are big and the food arrives hot and on time. Requests were always taken into account e.g. no chilli, no cheese. You are also able to order from a bakery and mini baguettes and croissants are worth it when you need a carb treat. We particularly loved the veggie katsu curry, vegan pesto pasta, spaghetti napolitan, mee goreng, vegetarian masala and fried rice. The whole staff work so hard to keep you happy but special mention has to go to the chefs who are seemingly working non stop. Thank you for making this quarantine a pleasant experience! We really appreciate it.

Room tip: Pre order a microwave so you can eat your food at your chosen time Opt for a suite the space is worth it Make use of the bath Order from the bakery
Date of stay: August 2021
Trip type: Travelled as a couple
1  Thank vitaminseazoe
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Crystal Crown Hotel Petaling Jaya PJ, General Manager at Crystal Crown Hotel Petaling Jaya, responded to this reviewResponded 2 weeks ago

Dear vitaminseazoe,

We have made our Premium Quarantine Package very affordable and very attractive in terms of its amenities. As you noticed, our rooms are bigger than most and our food is a particular point of pride. Thank you for taking the time to write to us and let us know you had a pleasant stay. We hope we can welcome you back again soon and do let us know in advance and we will be sure to offer you the best room we have available at the time. Simply alert the front desk staff that you reviewed us here.

Best Regards, Crystal Crown PJ Team

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Reviewed 8 August 2021

The food for quantantine is very good here. They off you varieties of choices for replacement. The only problem is the network is a bit slow here. So if you want to have a business online meeting you should be ready for the unstable signal

Date of stay: July 2021
Trip type: Travelled solo
Thank linlifan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Crystal Crown Hotel Petaling Jaya PJ, General Manager at Crystal Crown Hotel Petaling Jaya, responded to this reviewResponded 12 August 2021

Dear linlifan,

Thank you for taking the time to leave us a review of recent stay. Food is something we are passionate about and we are happy to hear that it shows. While we do understand about the wifi signal, this is something that we work hard to maintain since the start of the pandemic and more people being online in general these days. We hope to be able to welcome you back again for a future stay and if you contact us directly we will make sure you get the best room available at the time. Simply let front desk know you reviewed us here prior to your stay.

Regards, Crystal Crown PJ Team

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Reviewed 5 August 2021

We chose this hotel for our 14-day quarantine stay because of the large rooms, access to a microwave, coffee machine, bath, rain shower and the fact that it was close to friends if we needed things delivered. We can not fault a thing - Marion was excellent from beginning to end in regards to communication and support, as were all of the hotel staff. Food was fine and if we didn't like choices on a particular day, we could easily switch it out. Even though we took some of our own favourites, there was more than enough food delivered each day. We also enjoyed the coffee frappes from the cafe. Service was very quick as were the answers to all of our questions. Internet in our room was no problem during our entire stay so we could continue to both work, and stream movies in our downtime. Windows opened a fraction for a small breath of fresh air and our view was lovely. The bed was super comfortable. Everything was great, and we can't thank everyone involved for making this feel more like a holiday than confinement. :)

Date of stay: July 2021
    • Location
    • Sleep Quality
    • Service
Thank Openingoneseyes
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Crystal Crown Hotel Petaling Jaya PJ, General Manager at Crystal Crown Hotel Petaling Jaya, responded to this reviewResponded 12 August 2021

Dear Openingoneseyes,

Thank you for the great review. We really do take pride in what we can offer our guests. Our rooms are more spacious and more well appointed than many hotels in PJ and KL too. We have some of the largest floor plans and we take special pride in our food service as we work very hard to make sure no one goes hungry or without cuisine of choice. We are happy to hear you found this to be the same and we wish to welcome you back again soon.

Regards, Crystal Crown PJ Team

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Reviewed 1 August 2021 via mobile

Staying here in room 1213.
from 30th July to August 12th. Under quarantine after arrival from Korea. The 2 days here has been quite pleasant. Minor problems in the room were quickly fixed. Choice of food is above average and tasty. Some paint peeling off the wall and floor board should be fixed to improve). Mr Pandyan, front desk manager has been most helpful. Another 11 nights to go.

Date of stay: July 2021
Trip type: Travelled solo
Thank Capt_yew
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Crystal Crown Hotel Petaling Jaya PJ, General Manager at Crystal Crown Hotel Petaling Jaya, responded to this reviewResponded 12 August 2021

Dear Capt_yew,

We hope the remainder of your stay was pleasant. Thank you for taking the time to write a review of your stay. We hope to welcome you back again soon.

Regards, Crystal Crown PJ Team

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