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All reviews paradigm mall residence club bar grill curry laksa rooftop restaurant infinity pool birthday celebration hi tea buffet dinner keep up the good work shopping mall teh tarik excellent hotel great hospitality premier room f b business trip
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Reviewed 2 May 2021 via mobile

Beautiful hotel and room. Great views, excellent food and friendly and helpful staff. Really glad we chose this hotel for our weekend break. Guests must make dinner plans @ the rooftop dining to enjoy breath taking views of Kuala Lumpur and Petaling Jaya.

Date of stay: April 2021
Trip type: Travelled as a couple
Thank N5330VWjonr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing Communications, Marketing at New World Petaling Jaya Hotel, responded to this reviewResponded 3 May 2021

Dear N5330VWjonr,

Greetings from New World Petaling Jaya and thank you for your generous review on TripAdvisor.

We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.

Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.

Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel! Stay safe!

With regards,
Marketing Communications New World Petaling Jaya Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2021

My parents and sister stayed here for 2 nights to celebrate my parents' anniversary. They had a great time. Rooms were comfortable and they enjoyed the views from the room.

The close walking distance to Paradigm mall was a huge boon to my elderly parents. Paradigm mall itself was not crowded and offered many attractive dining options. It was great for my parents to get that little bit of exercise.

But I really think the highlight of their stay was their dinner at the rooftop bar and restaurant. The view was spectacular and the breeze refreshing. The food and service was really good too, They spent more than 4 hours just sitting there and enjoying their food and drink and night air.

The only thing that was less than satisfactory was the breakfast, While it is understandable that there are constraints due to covid, I still think the quality could be better. If we were to do this again, we'd pay for the rooms without breakfast and just cross over to Paradigm mall for breakfast.

All in all, it was a wonderful staycation. Special thanks to Eunice Lim who helped coordinate this for us!

Room tip: Need to choose a Premier room if you want a bath tub.
Date of stay: April 2021
    • Rooms
    • Service
Thank SLYap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing Communications, Marketing at New World Petaling Jaya Hotel, responded to this reviewResponded 27 April 2021

Dear SLYap,

Greetings from New World Petaling Jaya and thank you for your generous review on TripAdvisor.

We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.

Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.

Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel! Stay safe!

With regards,
Marketing Communications New World Petaling Jaya Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2021 via mobile

A surprise birthday dinner organised by the hubby took us to this beautiful rooftop restaurant, PJ’s Bar & Grill. The staff, Fara, Shahrul and KK were friendly and helpful, absolutely service with a smile. The food was delicious. Table was beautifully decorated. And the sunset scene from there gives this place many pluses from us. I will be back. Thank you for a lovely evening.

Date of stay: April 2021
Trip type: Travelled with family
Thank julesk1904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing Communications, Marketing at New World Petaling Jaya Hotel, responded to this reviewResponded 25 April 2021

Dear julesk1904,

Greetings from New World Petaling Jaya and thank you for your generous review on TripAdvisor.

We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.

Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.

Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel! Stay safe!

With regards,
Marketing Communications New World Petaling Jaya Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2021 via mobile

Thanks for the fabulous service and food wise to kk, Shahrul, loius, haikal and as well to the pj's bar chef

The beverage was really amazing which is made by kk
I will definitely come back to dine in again

Date of stay: April 2021
Trip type: Travelled as a couple
Thank mic981223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing Communications, Marketing at New World Petaling Jaya Hotel, responded to this reviewResponded 23 April 2021

Dear mic981223,

Greetings from New World Petaling Jaya and thank you for your generous review on TripAdvisor.

We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.

Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.

Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel! Stay safe!

With regards,
Marketing Communications New World Petaling Jaya Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2021

stayed at Suite (RM500++)
Positive: Room spacious, clean, comfortable
Negative points:
No complimentary soft drinks in the fridge
No shower gel provided. only soaps
breakfast not good (too little menus)

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank siti20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing Communications, Marketing at New World Petaling Jaya Hotel, responded to this reviewResponded 22 April 2021

Dear siti20,

Greetings from New World Petaling Jaya and thank you for your review on TripAdvisor.

We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself and thank you for your valuable comments.

Our brand culture of #RelationshipHospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.

Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel!

With regards,
Marketing Communications New World Petaling Jaya Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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