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“A convenient stopover”

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Primula Beach Hotel
Ranked #23 of 35 Hotels in Kuala Terengganu
Reviewed 12 August 2011

As a family of 4 on their way to the Perhentian islands, we spent one night in interconnecting rooms overlooking the sea. The rooms, with aircon, were comfortable and clean. However, in the morning, one shower didn't work, the other had only cold water.
The staff were friendly and helpful. Trying to find somewhere outside the hotel to eat at night was impossible (a combination of Lonely Planet + satnav proved unrewarding). Dinner subsequently back at the hotel (during Ramadan) was good, if not pricey. A real bonus was the hotel's swimming pool. Overall, as a stopover, a convenient functional 'top range' hotel.

  • Stayed: August 2011
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1  Thank RK1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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172 - 176 of 249 reviews

Reviewed 15 June 2011

When we arrived at the Primula Beach Resort, we were sent down a long dingy corridor in the old part of the hotel to a standard room. The room was grungy, not cleaned well, and had a small bathroom. It was more like a budget room that should have been priced much lower than the $70 they were charging. When we complained to reception about it, we were told that the hotel was full that night, but they would move us the next morning. When we upgraded the next day to a deluxe room in the tower for less than $15 more, it was totally different. We had a beautiful large room where everything was new and clean, including a large clean bathroom with good lighting. We got a free shuttle into town which one of the hotel managers was in, and when he asked how our room was, we explained the situation. He explained that the hotel is owned by the government, and the staff have been trying to push for a complete renovation of the old section which is 37 years old, but the government has been putting it off. We would recommend this hotel if you are in Kuala Terengganu, but only if you get a deluxe room in the tower. The hotel has a large comfortable lobby area and there is a large Malaysian-style buffet breakfast. There is a nice pool with loungers, and also some loungers on the beach. I would not recommend KT as a destination as it is not a very attractive town, but it may be a convenient stopover when you are traveling through Malaysia.

Room Tip: Get a deluxe room in the tower.
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  • Stayed: May 2011, travelled as a couple
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3  Thank dandd35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2011

There's really nothing special about this hotel. Average Malaysian 3-star hotel, average rooms which were refurbished some time ago (with the exception of the bathroom sink counters, for some reason or other these were not changed). Clean enough, though in our adjoining room we experienced that if we left any food on the table, it would soon be covered with small red ants. We had some leftover food from dinner packed in a styrofoam container and found a teeny-tiny cockroach wandering about in it after leaving it out for about half an hour, so you could not leave any food lying around (well, you shouldn't bring food into a hotel room anyway but that's hardly the point).

Our rooms were on the 4th Floor facing the Anjung Bistro Parking lot, not the pool, and also overlooked the garbage dump. That's what you get when you pay the discounted rate, I guess. Biggest problem: loud music from the Bistro until after 1am. We could only fall asleep around 2am, not a great thing when on holiday.

The beach in front of the hotel is quite private but was somewhat dirty on the first day when we took a walk on it, (just after the weekend, when a lot of picknickers come to the public beach further down) but once the garbage had been washed away it was nice and for the next two days even inviting. Strong waves, not suitable for toddlers. The water looks and smells clean, although a small drain flows into the sea right beside the hotel.

Coffee drinkers--do not be fooled by their promotion of kopi and steamed bread. The coffee is just black water.

Seafood at the hotel is fresh, and the Nasi Dagang at the breakfast hotel is pretty good considering this is hotel fare. I would rate food quality above average, though variety leaves much to be desired.

A plus is that the hotel offers a free shuttle service into town, though we did not have the opportunity to try this.

  • Stayed: June 2011, travelled on business
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3  Thank h4ni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2011

One of the worst hotels I've stayed at. The smell of food permeates and lingers in the room. The bathroom has roaches and we found them in the restaurant as well!! Only bath towels in the room and they aren't that clean either!! Hotel is dead at night...

  • Stayed: May 2011
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2  Thank StefyKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2011

First of all, if you want a vacation that includes beer drinking nights out in your itinerary, Terangganu is not the place to be. My husband and I were disappointed when we were told that the hotel or any other hotel in the city did not serve beer. But the buffet meals were good, the staff extremely helpful, rooms relatively inexpensive and very spacious, although a bit shabby. If I have to go back to Kuala Terangganu in the future, I would stay at the Primula again.

  • Stayed: May 2011
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Thank onebell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Primula Beach Hotel

Address: Jalan Persinggahan, Kuala Terengganu 20400, Malaysia
Region: Malaysia > Terengganu > Kuala Terengganu
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #23 of 35 Hotels in Kuala Terengganu
Price Range: $80 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Primula Beach Hotel 3*
Number of rooms: 248
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Also Known As:
Primula Beach Resort Kuala Terengganu Hotel Kuala Terengganu
Primula Beach Kuala Terengganu
Primula Beach Hotel Kuala Terengganu

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