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All reviewsshower cubicledeluxe premium roomking size bedroom facilitiesfree wifiparking spacegood sizenice hotelplace to stayjoannechinatownkwablurwaterfrontbalconyeateriesiron
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Reviewed 31 May 2017 via mobile

Place is clean, small but strong wifi and water is no problem on shower. It's a budget hotel with no closet, fridge and no window view (did not ask for view).

May be a slight noise if your neighbour decides to move around in alley or in the room.

Stayed: May 2017, travelled with family
Thank Aidanaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSuitesHotel, Manager at J Suites Hotel, responded to this reviewResponded 18 June 2017

Salam 1 Malaysia from J Suites Hotel Kuala Terengganu. We thank you for choosing J Suites Hotel as your accommodation choice during your trip to Kuala Terengganu. We thank you for your generous comments on our cleanliness, strong wifi and shower. We do pride ourselves for having the best mattress in town with our 13inch 5 zone individual pocketed coil and natural latex and providing guests with a big plush comfortable king and super single beds. We do have different categories of rooms with larger dimensions and with windows. The room that you have booked is actually our deluxe rooms, which is also our standard rooms. We do hope that you will visit us again in the near future and maybe allow us to accommodate you in our other room categories. We at J Suites value all feedback from our guests, as we believe that feedback and comments paves the way for improvements. We appreciate and we thank you again for your feedback and for allowing us to be your host.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2017 via mobile

The hotel is decent. Room is spacious for a deluxe room as we got the corner room with a view of the carpark. Take note that there may be rooms in the centre where there are no windows.

Good location I.e. just 5mins walk from the waterfront and Chinatown.

Stayed: May 2017, travelled as a couple
Thank joykoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSuitesHotel, Manager at J Suites Hotel, responded to this reviewResponded 18 June 2017

Salam 1 Malaysia from J Suites Hotel Kuala Terengganu. We thank you for choosing J Suites Hotel as your accommodation choice during your trip to Kuala Terengganu. We thank you for your generous comments on our location. We do pride ourselves for having the best mattress in town with our 13inch 5 zone individual pocketed coil and natural latex and providing guests with a big plush comfortable king and super single beds. We at J Suites value all feedback from our guests, as we believe that feedback and comments paves the way for improvements. We appreciate and we thank you again for your feedback and for allowing us to be your host.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2017 via mobile

Solo stay which check in late.
The basement car park crazy dark.
Narrow walk way, room small
Feel smelly room which house keeping not proper at all. Toilet not proper clean up, floor trap with some hair
Staff also so so with the way serve.
Not recommend at all.

Stayed: April 2017, travelled solo
1  Thank CH_L27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSuitesHotel, Manager at J Suites Hotel, responded to this reviewResponded 18 June 2017

Salam 1 Malaysia from J Suites Hotel Kuala Terengganu. We thank you for choosing J Suites Hotel as your accommodation choice during your trip to Kuala Terengganu. We do pride ourselves for having the best mattress in town with our 13inch 5 zone individual pocketed coil and natural latex and providing guests with a big plush comfortable king and super single beds. We do have different categories of rooms with larger dimensions and with windows. The room that you have booked is actually our deluxe rooms, which is also our standard rooms. The lighting in the basement carpark has been rectified and the cleanliness issues have been addressed. We do hope that you will visit us again in the near future and maybe allow us to accommodate you in our other room categories. We at J Suites value all feedback from our guests, as we believe that feedback and comments paves the way for improvements. We appreciate and we thank you again for your feedback and for allowing us to be your host.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2017 via mobile

1) Limited parking space
2) Nice and clean room
3) Complete room facilities
4) Near to convenience store
5) A very nice and polite staff

Its only the aircond are not cold enough. Kind of hot inside the room. I believe it havent been serviced for a while.

The rest are ok on the affordable offered price.

Thanks.

Stayed: May 2017, travelled with family
Thank Caira C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSuitesHotel, Manager at J Suites Hotel, responded to this reviewResponded 18 June 2017

Salam 1 Malaysia from J Suites Hotel Kuala Terengganu. We thank you for choosing J Suites Hotel as your accommodation choice during your trip to Kuala Terengganu and for your generous comments on our cleanliness, location and service. Being in the heart of the city, close to most attractions, we do pride ourselves for having the best mattress in town with our 13inch 5 zone individual pocketed coil and natural latex and providing guests with a big plush comfortable king and super single beds. Being in the heart of the city also, parking is a limitation everywhere but we do have both indoor (basement) and outdoor (behind the Hotel) parking, which is complimentary for guests. But this is on a "first come first serve"basis. There are ample of public paid parking across from the Hotel as well, should the Hotel's complimentary parking be full. We at J Suites value all feedback from our guests, as we believe that feedback and comments paves the way for improvements. We appreciate and we thank you again for your feedback and for allowing us to be your host.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2017 via mobile

The picture was misleading. Room is much more smaller, in fact it is cramped just for a bed. Once open the door, immediately the bed is infront of us. Its not worth it as we pay RM100+. We could get a cheaper room for that size. There were spider webs in the bathroom too. There were iron mark(burned mark) on the bed sheet cover.

Stayed: April 2017, travelled as a couple
1  Thank Iradyrara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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