The place is easy to find, and the location near attractions and town center is superb. Staff are really friendly and helpful, they want you to have a good time. We stayed in the family room which had two bedrooms with a door that closed off the rooms and it's own bathroom with a nice shower. What little time we did spend inside the complex we spent sitting on our own little front porch area over looking a well maintained yard. In the building next to our room there is a nice big kitchen with a lot of counter space, many cooking utensils to choose from and a large fridge to store items. We had a small fridge in our room so we did not have to use the communal fridge. There is a nice size dining table in the kitchen and the lighting was good. Near the kitchen there is a communal lounge area with TV but no one really was using it while we were there. Parking with our double cab Hilux was a little tight but everyone with their trucks worked it out so everyone had parking inside the gate. Using the gate to the parking area takes two people, one to drive around to get in once the other person runs down through the whole complex to open the gate. You were in luck if there was someone around to press the button to open and close for you on your way out and the grounds staff were very accommodating about it. We had our laundry done while there and the don't charge much per kilo to do it; it was a very welcomed service. Only draw back I had, which is minimal, is the traffic on the main road with a lot of trucks and people trying to speed past them. I found the street traffic noise quieted down early enough for me to fall asleep and I used the traffic as my alarm clock to get me going in the morning. The room was very clean, beds were comfortable, shower and bathroom were clean and worked well. Good WiFi service from our room even though it wasn't by the main building. We liked the location of this backpackers because we could walk to the beach/waterfront, center of town, plus grocery store not far away. Park the truck and walked, didn't move it for most of our stay.