Close to Manila airport , close to Malate night life , variety of food , you can get there closer than other cities to avoid traffic congestion.Heritage hotel provide excellent breakfast , fast and free wifi ,perfect if you wish to work in your room or lobby .More
Great club level, fast wi-fi, good selection of foods, taxis quick outside and staff so so so friendly. If there is one thing i would like more it would be a bigger swimming pool.
Why use 200 words when you can how good it is in less
Dear Anonymous,
Thank you for the wonderful feedback! We are delighted to hear of your pleasant stay. Thank you for complimenting our staff, the food and the service. It is our pleasure to have served you. Our hotel is indeed ideal as it is near the airport and mall.
Our staff eagerly awaits your return as we hope to provide you another pleasant stay. We look forward on your next visit!
Best regards,
THE MANAGEMENT
Had a business lunch meeting at the hotel this February. Serving size was very huge and the taste was better than average. Singaporean/Malay dishes tasted authentic. The hotel looked dated and needs some kind of redesign however the pleasant thing was that the employees/staff were all respectful and well disposed.
Dear Bent G,
Thank you for the wonderful feedback! We are delighted to hear of your pleasant stay. Thank you for complimenting our staff, the food and the service. It is our pleasure to have served you.
We look forward in welcoming you back. See you on your next visit!
Thank you.
THE MANAGEMENT
I saw cockroaches inside my room and bathroom. Bathroom is a bit old. Clogged wash sink. Aircon took a little while to cool the room. On my 3rd day, I requested for a pack meal because I have to leave the hotel at 4:30PM. I was given a sandwich, an apple and bottled water. I was hoping the apple was slice so i can easily eat it.
Dear othellor2017,
Thank you for the feedback! We have noted your concern regarding the room inconvenience and the packed meal that you've requested.. We do apologize for the inconvenience due to this lapse in service. We endeavor to improve our services, thank you for letting us know. We look forward on your next visit as we hope to provide you another pleasant stay.
Thanks.
THE MANAGEMENT.
My experience was of a bit dated of a hotel. Lobby was not really modern and felt a bit old. My room was huge, but older, chipped up and a bit weather beaten. Price is less than some of the newer airport area hotels, but this one is further from the Terminals and at the end of the day, I'd rather pay a bit more for a more modern and conveniently situated hotel like the Remington or the Belmont. But if pesos are limited this place is still an OK choice!
Dear Ray T,
Thank you for your feedback! It is our pleasure to have served you. We have noted your concern concerns and it may pleased you to know that we have plans of renovating the hotel in the near future.
We look forward on your next visit as we hope to provide you another pleasant stay.
Thank you.
THE MANAGEMENT
Very good Excellent friendly service kind caring and customer focused
Clean efficient great breakfast
Classy Close to airport and mall of Asia
Good conscierge
Did not get a newspaper
Great swim in pool
Dear Denis L,
Thank you for the wonderful feedback! We are delighted to hear of your pleasant stay. Thank you for complimenting our staff, the food and the service. It is our pleasure to have served you.
We look forward in welcoming you back. See you on your next visit!
Thank you.
THE MANAGEMENT
