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“Great hotel centrally located”

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Helvetia Deluxe Hotel
Ranked #5 of 364 Hotels in St. Petersburg
Certificate of Excellence
Reviewed 18 November 2017

The hotel was our base for a sightseeing holiday in St Petersburg. The Helvetia was selected by our travel company but we could not have chosen better ourselves. The bedrooms are large, well equipped and beautifully furnished. As has been mentioned by others the staff are exceptional, always very welcoming and anxious to make your stay the best possible. We ate at several local restaurants but couldn't fault the hotel's own Claret Restaurant which served good food at reasonable prices and had a fair selection of wines etc.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Wanderer1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 15 of 823 reviews

Reviewed 10 November 2017 via mobile

Enjoyed our stay here. Staff were very helpful. Rooms comfortable and we were able to walk to many of the landmarks. On a Main Street but the rooms are set well back and it wasn’t noisy even with the windows open.

Stayed: November 2017, travelled as a couple
Thank cooperman64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2017

Hotel has 2 restaurants with entrance from the hotel courtyard as well. Included breakfast was sumptuous. Had typical Russian dumplings for dinner. It was excellent too.
Kingsize bed and the pillows were so comfy
Internet works great
Elevator is available

Room Tip: Reception very friendly and helpful. Can't tell which room would be quiet or not. I had a very q...
See more room tips
Stayed: September 2017, travelled solo
1  Thank ek c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2017 via mobile

It takes a lot to give a hotel a 5 Star rating, and I have never done it before, but the Helvetia deserves it. From our arrival when you are offered complementary drinks of water, fruit juice or champagne to the time you leave, nothing is too much. The staff are the backbone to any hotel with the amenities adding or deducting from the experience, and it is here that the Helvetia shines. The reception staff are knowledgeable, courteous and friendly, and obviously have a passion for their job. Special mention however, needs to be made of Ilya, the concierge, who is willing to do anything possible to make your stay more memorable. Local restaurants to be recommended, shops, tickets, tours; you name it, he can find it and organise it for you. A restaurant reservation? Done. Awesome job sport!
To give you an idea of the quality of service that this place offers; one of my friends I was travelling with wanted to see the cruiser, ‘Aurora’ and the hotel arranged a taxi for him to get there. When he returned the reception staff asked him how it was and when he informed them that it was shut he later received a complementary pate and biscuits by way of an apology for them not having found that out and informed him prior to his going. There certainly aren’t that many hotels where you will get that!
Easy walking distance to so much of St Petersburg, comfortable rooms with a choice of pillows, good local knowledge and an awesome staff. Very well done guys!

Stayed: October 2017, travelled with friends
Thank Julian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017

The Helvetia Hotel is conveniently located just off Nevsky Prospect, within reasonable walking distance of the key attractions in old town St Petersburg. The staff is friendly and welcoming, starting with a flute of champagne as my wife and I checked in! We found Ilya at the concierge desk especially skilled and helpful to us as we made arrangements to take the hydrofoil to Peterhof, arranged tickets to the Hermitage, found restaurants, and several other personal requests. We arrived three days before the rest of our tour group, so we were pleased to have Ilya's help to make our first experiences even more wonderful than we had hoped!

  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank rpambrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnastasyaAgababova, Front Office Manager at Helvetia Deluxe Hotel, responded to this reviewResponded 30 October 2017

Dear Rpambrose,
Thank you you for choosing Helvetia Hotel for your stay in Saint Petersburg!
It was a real pleasure to read that you loved your stay with us.
We appreciate your compliments to our concierge Ilya who as well as all the team did their best to provide you the unforgettible service.
We are looking forward to welcome you again one day!
Yours sincerely,
Anastasia Agababova
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Helvetia Deluxe Hotel

Address: Marata St., 11, St. Petersburg 191025, Russia
Region: Russia > Northwestern District > St. Petersburg > Vladimir
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style:
#5 Luxury Hotel in St. Petersburg
#6 Business Hotel in St. Petersburg
#10 Romantic Hotel in St. Petersburg
Price Range: $120 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Helvetia Deluxe Hotel 4*
Number of rooms: 75
Official Description (provided by the hotel):
Within a leisurely stroll from Nevsky Prospect there is a historic building of the Helvetia Hotel, with origins dating back to the early 19th century. The hotel's interiors successfully combine St. Petersburg's harmonious style with the elegance of European design. Native Russian cordiality, coupled with Swiss traditions of cosiness and hospitality, individual attention to every guest and international service standards, are the distinguishing features of the Helvetia Hotel. ... more   less 
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Also Known As:
Helvetia Hotel St Petersburg

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