We stayed at this hotel in December, the Umrah season had only just started, so it was pretty quiet everywhere. I think this was reflected by the poor service. Despite booking with agoda, the hotel said they had not received notification of the booking, because the person responsible for reservations was not working. It took more than an hour for this to be rectified.
The rooms were clean, and comfortable, but the bath was old, and the water cold. Somebody came to "fix" the shower 3 times, but to no avail. Despite the fact the hotel was empty they were reluctant to allow us to swap rooms (eventually we did change rooms- after they spent more than 30 minutes trying to find a room with hot water)
Because it was an off peak season, there was no buffet breakfast. Instead they would send breakfast up every morning, which was overall, pretty good.
We did order from the A la carte menu, but found their food overpriced, and disappointing
The hotel is about 5 minutes walk from the mosque, but to get the the "Rawdhah" takes a lot longer, maybe 15 minutes
Overall, I was very disappointed by my stay at this hotelMore
- Free Wifi
- Free Parking