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All reviews ramen alley great location susukino station the bus susukino area odori park entertainment district chitose airport walking distance nijo market stayed for nights ice sculptures open the window pole town spacious room clock tower tanukikoji shopping street
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51 - 56 of 1,513 reviews
Reviewed 30 June 2019 via mobile

Hotel is modern good service clean and well located. It’s close to the Susukino which is the main area. We got off the airport shuttle at 3 minami on Susukino and was 5 min from the hotel. Very helpful staff.

Date of stay: June 2019
Trip type: Travelled with family
Thank RobertH517
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MercureHotelSapporo, Guest Experience Supervisor at Mercure Sapporo, responded to this reviewResponded 1 July 2019

Dear RobertH517

We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo.
We are very happy to hear that you enjoyed the location of our hotel and the surrounding establishments.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one.

Sincerely,
SAKAI
Guest Experience Supervisor
Mercure Sapporo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2019

My family of 3 had a very spacious & well-furnished room. The toilet, bathroom & vanity area are separated from each other & the facilities are new & modern. It was also easy to find nice restaurants at the vicinity.

Date of stay: June 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Navigator08697565615
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MercureHotelSapporo, Guest Experience Supervisor at Mercure Sapporo, responded to this reviewResponded 24 June 2019

Dear Navigator08697565615

Thank you for choosing Mercure Sapporo and taking your time to share your review here. First of all, we are pleased to hear that you satisfied our facilities and location.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
SAKAI
Guest Experience Supervisor
Mercure Sapporo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2019

The hotel is clean, really comfortable to stay; good hospitality from hotel staff and nice location as well (near from station, airport limousine bus stop, city centre, convenience stores, shopping place, and restaurant).

Date of stay: May 2019
Trip type: Travelled with family
Thank FariatyFariaty
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MercureHotelSapporo, Guest Experience Supervisor at Mercure Sapporo, responded to this reviewResponded 23 June 2019

Dear FariatyFariaty

Thank you for choosing Mercure Sapporo and taking your time to share your review here.

We are very happy to hear that you satisfied the location of our hotel and our hospitality.
It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
SAKAI
Guest Experience Supervisor
Mercure Sapporo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2019

Chose this hotel for its location. Driving out is really difficult as you will have to wait to get your car. Automated system parking. It doesn't help that its faulty during my stay. Thankfully, the hotel is nearby most of the places of interest. All walkable distance.

Date of stay: June 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Odyssey60061335603
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MercureHotelSapporo, Guest Experience Supervisor at Mercure Sapporo, responded to this reviewResponded 21 June 2019

Dear Odyssey60061335603

We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one.

Sincerely,
Shihomi SAKAI
Guest Experience Supervisor
Mercure Sapporo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2019

I am an Accor Plus member and picked Mercure Hotel Sapporo for a holiday with my mother. It is very convenient to take a subway from/ to Sapporo station (just 2 stops away) and the hotel is situated at the heart of shopping areas (above ground and underground) and a lot of dinning options. We had a comfortable stay and happy to come back again.

Date of stay: May 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank PannidaNSteve
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MercureHotelSapporo, Guest Experience Supervisor at Mercure Sapporo, responded to this reviewResponded 17 June 2019

Dear PannidaNSteve

Thank you for staying at the Mercure Sapporo. Your great rating and great comments are very much appreciated. We are very happy to hear that you enjoyed the location of our hotel and the surrounding establishments.

We will strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one.

Sincerely,
SAKAI
Guest Experience Supervisor
Mercure Sapporo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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