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JR Tower Hotel Nikko Sapporo
8 people are viewing this hotel
Booking.com
US$312
Fully refundable before 07/06/23
Hotels.com
US$354
Fully refundable before 08/06/23
No prepayment needed
Agoda.com
US$297
Expedia.comUS$354
Trip.comUS$344
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Reviewed 23 January 2023 via mobile
best location and view

best location and view (recommend booking high floor rooms)
staff fluent in english!
wide range of breakfast options - would stay here just for the food
room was quite spacious and very clean
the bathroom was interesting - it was not bad at all, just that the layout was something i haven’t seen before

Date of stay: January 2023
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 January 2023 via mobile
True Japanese hospitality style

The staffs are friendly and enthusiastic to assist you with any requests. Truly experienced the Japanese hospitality style. I would come back next time when I visit Sapporo. The staffs were proactive and understand wh a t you need. We were happy started at the beginning when we entered the hotel.
Cheers,
Aylwin

Date of stay: January 2023
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 January 2023
Compliments to Ms. Harada

I wish to express my sincerest gratitude to your concierge staff, Ms. Harada.

I was a guest of your hotel (JR Tower Hotel Nikko Sapporo) from 1 to 3 Jan 2023 (Booking ID: 786530037). I had booked a stay at Dai Ichi Takimotokan in Noboribetsu right after my stay at your hotel, but I did not know that the direct bus from Sapporo Bus Terminal to Dai Ichi Takimotokan needed a reservation. When I approached Ms. Harada for help, she immediately helped me to check the bus information. She found out that the direct bus was operated by Donan bus company and tried to call the main office of the bus company but it was closed, so she guided me to the nearest Donan bus ticketing counter at Sapporo Bus Terminal to make the reservation. She told me that the bus might already be fully reserved so while I was checking with the Donan bus ticketing counter, she also helped me to check on the internet for alternative transport routes to Dai Ichi Takimotokan.

The direct bus from Sapporo Bus Terminal to Dai Ichi Takimotokan was indeed fully reserved and I was in a state of panic because I did not know what to do. I also could not read or speak Japanese so it was difficult for me to get around on my own. I was really looking forward to my visit to Noboribetsu. But thanks to Ms. Harada's help, I managed to booka bus for an alternative route to Dai Ichi Takimotokan in the end, and I am truly grateful. She can also speak English very well, and that assured me alot.

When I returned to your hotel again on 5 Jan 2023, she remembered me and came over to greet me and find out how my stay was at Dai Ichi Takimotokan. It was a really good feeling to know that your staff remembers their guests and I feel very honoured to have the opportunity to stay at your hotel. The service standard of your hotel is very high and I will definitely recommend your hotel chain to my friends and colleagues.

I hope you can help me to convey my gratitude to Ms. Harada. Thank you!

Regards,
Loke Kwong Peng Samuel

Date of stay: January 2023
Trip type: Travelled with friends
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Reviewed 14 September 2020 via mobile
City Center with Beautiful View

Perfect hotel for a long weekend in Sapporo. The hotel is conveniently connected to JR Sapporo Station, and while the entrance is a bit understated, it’s very easy to find on arrival in Sapporo. JR Tower is the most interesting part of Sapporo City, minutes away from nightlife and lots of restaurants/attractions.

Our room had a beautiful view and was small, but well appointed. We also found the service to be excellent.

Check in and check out were easy. PayPay and other forms of electronic payment are accepted.

Date of stay: September 2020
Trip type: Travelled as a couple
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フロントオフィス マネージャー, その他 at JR Tower Hotel Nikko Sapporo, responded to this reviewResponded 30 September 2020

Thank you very much for your patronage of JR Tower Hotel Nikko Sapporo. We are delighted that you have shared kind words about the views from the upper floors and the service by the staff during your stay. We will continue to strive to improve our service further to meet the expectations of our guests who choose to stay at our hotel instead of the many others available. We await your next visit.

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Reviewed 13 March 2020
Great location

We stayed here at the start and end of a skiing trip. The location is first class, above the train station. The staff are helpful and friendly. There's some great views over the city and towards Moiwa. The rooms aren't big, but really comfortable and clean and warm.

Date of stay: January 2020
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Trail805122, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this reviewResponded 24 March 2020

Thank you very much for staying with JR Tower Hotel Nikko Sapporo for your ski trip.
We are very glad to hear that you enjoyed the convenience of the hotel, being directly connected to Sapporo Station, as well as the service of the hotel staff. We will continue to aim to be a hotel that will be loved by everyone as a place to stay in Hokkaido. We sincerely look forward to seeing you again.

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