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Reviews (3,324)
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1,550 - 1,555 of 3,324 reviews
Reviewed 3 February 2012

The Granvia is a lovely hotel in a fantastic location. It's so easy to get off the airport Haruka train, and just glide up the escalators to the hotel at Kyoto station. No fuss. The staff are so professional and the rooms are lovely. You can walk out of the hotel and onto a bus or train or the subway or into a taxi. What more could you ask for?

  • Stayed: January 2012, travelled solo
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Thank Trish033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2012

Hard to know whether to give this 5 stars. Couldn't fault the staff or the room or the location. A very professional set-up. And the nicest of this kind of hotel room we've ever had with an excellent bathroom. But there were some odd elements, as other reviewers have highlighted. Seems particularly cheapskate to charge for even basic tea and coffee (about 350 yen a time!). But there's also a table charge at the bar in the evenings, of 350 yen per person, even for hotel residents and for a hotel in this category to charge so much for the pool facilities seems mean. We got a good deal on the room price (the best deal we found was by going direct to the hotel website) but might not have felt so positive had we paid a lot more. Very attractive lobby area, and some nice touches: artwork in the corridors is better than usual, for example. Plenty of restaurants, both in the hotel itself and in the department stores etc in the same building. Fun watching the trains, and parts of the architecture are spectacular. A comfortable stay.

  • Stayed: January 2012, travelled with family
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1  Thank vigonose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2012

Great location right at the JR Kyoto station, with the bus terminus and taxis right below. Walking distance to some of the sights in Kyoto as well (Nishi Hongan-ji, Higashi Hongan-ji). Hotel was well appointed, BUT was missing some amenities in-room that me and the missus found a little puzzling, esp for such a splendid hotel otherwise. Firstly, there's no in-room safe, and you would have to deposit your valuables at the reception. Very inconvenient. Secondly, there's no complimentary coffee/tea, only a bottle of water. Come on, even a simple business hotel like the Mercure Ginza provided both the safe and the coffee/green tea?

Room Tip: Try to get the North tower rooms, for a view of the Kyoto Tower and the nearby sights.
  • Stayed: January 2012, travelled as a couple
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Thank lwlvii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2012

This is a very popular hotel in Kyoto, I made the reservation 3 months in advance.Nice location for travel around Kyoto,whether by bus or train.Room is comfortable and large enough for 3 adults.Free internet and best service in Kyoto.

Room Tip: Try to book the room earlier through their website, may get some discount.
  • Stayed: January 2012, travelled with family
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1  Thank DDS.LO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2012

My wife and I stayed here in March 2011. We had stayed at other hotels in previous visits to Kyoto, but this was the nicest hotel we experienced. Obviously it's very convenient tween arriving or departing by train or for touring around the area by train. It's a lovely hotel - very nice quality, and quite large rooms for Japan. We're going to stay there this coming March as well for five nights which is the ultimate recommendation.

  • Stayed: March 2011, travelled as a couple
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Thank ThreeFromVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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