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Reviews (3,281)
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Reviewed 2 November 2012

Granvia Kyoto, Japan

Excellent location above railway station with Shinkansen (high speed trains) and local rail lines plus local buses and tourist info offices close by. Underneath and alongside the railway station is a large shopping mall with shops, supermarkets and excellent food outlets.
Large room with comfortable large beds, quiet. Tasteful and efficient functional fittings with ample electric plugs and lights switches in logical places. We were travelling with our eleven year old son and a third bed fitted easily into the space.
Good bath and fantastic shower with additional side nozzles. Best EVER. Heated panels above bathroom mirrors to stop misting. Twin bathroom basins. Toilets fantastic. Electrically operated, auto flushing, auto seat lifting on approach and lowering when not in use. Warmed toilet seat. Variety of sprays from beneath with variable pressures, intensity and direction.
Even a padded seat in the elevator for tired passengers. Excellent free continuous internet facilities in room.
Excellent service. I dropped my spectacle case in the elevator and hotel staff matched the details on it although room booking was not in my name, and returned item to room.
Highly recommended.

  • Stayed: October 2012, travelled with family
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1  Thank JDL000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2012

i arrived at hotel around midnight because flight delayed for some hours but still welcomed by attentive staffs at lobby, ready to help with luggage. I reserved deluxe room and was not disappointed, my room was really big with modern facilities accompanying with big window, so i could see the whole city whole day & whole night. They offered some free fruits as well. I stayed here only 2 nights but everything were perfect, i did like to get up the Bar to get some seasonal drink and some Japanese wine. Hotel owned some nice restaurant that i did not have to get out to look for others but if you would like to find something special restaurant, ask for staffs, they would like to give some ways to get these.

Room Tip: they have suite seasonal room bigger than my deluxe room but both of these room were fabulous
  • Stayed: October 2012, travelled solo
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1  Thank mohamed u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2012

My wife & I recently stayed for 5 nights in a room on the 12th floor with views over the railway lines on the southern side of the building.

Pros:
• the room is spacious
• comfortable king-sized bed & pillows
• convenient location for travel around Kyoto & beyond
• convenient access to cafes, restaurants & shopping both in the Kyoto Station & the nearby underground PORTA mall
• staff friendly & very efficient
• good range of toiletries, toothbrushes, combs, disposable razors etc.

Cons:
• room furnishings, especially carpet, looking a bit tired
• almost continual chimes (indicating arriving trains) from the station platforms can be intrusive
• buffet breakfast relatively expensive at approx. $AUD30 per head, and the hot Western food was only lukewarm the one time we ate in the hotel
• only 3 or 4 English-language TV channels available & reception is not very good
• shower over the bath, while common in Japanese hotels, is not the best bathroom option for older guests such as us
• tea, coffee & milk only provided on first day

Despite the Cons, we would happily stay at the Granvia Hotel again simply for the degree of comfort it offers & the convenience of its location.

Room Tip: Request a room with a view of the Kyoto Tower so as to avoid the incessant chimes from the Kyoto Station platforms on the South side of the building
  • Stayed: October 2012, travelled as a couple
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1  Thank Agfox46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2012

We arrived by Airport Limo from Itami/Osaka Airport and were greeted immidiately by the Staff. We were shown to our room overlooking the train station on the 7th floor. We did not hear any noise from the trains below which surprised me. The room was large, clean and comfortable with any type of ammenity you could need or want. Suffering from jet lag one night we decided to get a drink in the Skybar with some snacks. What a great place this is including the lovely piano player. 2 very important points to bring up that made my stay extremely memorable. Every staff member we passed in the hall would bow deeply and say "Irashaii Mase" or "welcome". The second was the service we received from Ms. Shiho Ikeuchi who was in the Concierge area. She showed us how to navigate the city properly and how to hit all the major attractions. She was a tremendous help. As for the location, there is clearly no other area to stay in Kyoto, Japan. Directly below there is a mall with many dining options and shopping. If and when I return to Kyoto, this will be my number one choice.

  • Stayed: October 2012, travelled with friends
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1  Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2012

We chose this hotel becuase it was located next to Kyoto Station. Even though it was at the top of our price range we decided to book. I am so glad we did because this is such a lovely hotel with lots of luxuries, fabulous bar over looking the city, lovely restaurants and great service. The hotel was so easy to find when we arrived at the station. The porter took our bags, nothing was too much trouble and our room was large compaired with some hotels in Japan we have stayed at. A great hotel to stay at - I would stay there again for sure.

Room Tip: Ask if you can have a room where you dont have to walk a mile to get to. We were upgraded becuase our room was a few minutes walk from the elevator. This hotel is huge!
  • Stayed: October 2012, travelled as a couple
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Thank mc4141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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