We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Must enjoy the onsen”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Super Hotel City Osaka & Natural Hot Springs
Ranked #57 of 333 Hotels / Ryokan in Osaka
Reviewed 5 October 2012 via mobile

Quiet area but a lot of local ppl and tourists stay in this hotel. New wing room is better choice, bigger size and new room. However, room is a bit small for two persons, it would be problem if u do a lot of shoppings. Onsen is a very special experience for tourists. Lohas concept is very good!

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank StanUP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (412)
Traveller rating
Traveller type
Time of year
Language
  • More languages

86 - 90 of 412 reviews

Reviewed 28 September 2012

The hotel is quite hard to find (when you are by car) due to the total absence of any English designation on the outside. No parking is available but they have a deal with a parking space around the corner. Be careful though since this space may only accept cars smaller than 1,55m in height - this might be a problem because the car rental agencies tend to give foreigners tiny van-style cars that easily exceed that dimension like the Daihatsu Move. This means that many parking garages may turn you down. Anyway, a self-parking with 5 spots is available just beside this bit it comes at higher cost, $20 a day. Have exact change ready.

The location is somewhat off the sights and I cannot really comment on public transport access since we were travelling by car.

The hotel does not operate with any keys but doors with number locks. You get a receipt with a six-digit code that operates your door. The room itself is extremely tiny and with two pieces of luggage you cannot move at all. We booked a "double" room and expected a double bed, however, contrary to the usual nomenclature a double is 1,20m and the twin is the bigger room. Apart from being tiny, the bed is also quite hard up to a point in which Americans feel too uncomfortable to actually get some sleep. Although pillows are provided in-room, extra pillows with different properties can be grabbed at the lobby. The room also features a flat screen and a kettle (however, only tea, no coffee is provided).

The bathroom is even smaller up to the point in which you can sit at the toilet and have a shower at the very same time. Unfortunately our room had heavy mold on the walls and shower curtain which made taking a shower a rather unpleasant experience.

The hotels specialty is a Japanese bath in the basement. I took the liberty of enjoying this twice. very relaxing when you go either very late around 1-2am or very early in the morning around 5-6am. It gets quite crowded at the breakfast rush hour and early evening when a crowd of Japanese business people check in.

The breakfast is featuring Western and Japanese options and is quite filling. Several hot options are available as well as a selection of rice and soups. They also take their check-in times very seriously. We arrived 45m early and were asked to sit in the lobby until the posted check-in time.

  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank super-grobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2012

My husband and I ended up staying in Osaka unexpectedly after having issues with gaining access to China and having to visit the embassy. This was a very stressful time for us and we stayed at the Super Hotel last minute. The hotel staff was extremely kind, helpful and accomodating for us during this time. They called multiple places for us (airlines, travel agencies, etc) translating from English to Japanese, printed out multiple documents, arranged taxis etc. I am so grateful to have met these people and stayed in their hotel.

The room is business style and simple, but very clean and the onsen is lovely. Stay here!

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank twilight43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2012

This was my favorite hotel we stayed at. The room is just average, small but clean. But the very friendly staff who greet you kindly and the small gift they offer with amenities are a great way to begin a journey in Japan. They have an free Onsen in the basement which is such a great treat after a long day of sightseeing. They switch the men's and women's sides often so you can enjoy both. There is coin laundry, and a free drink machine in the lobby between 7:30-9:30am, which is a nice treat. The buffet breakfast is 700yen, decent for your money. Only a five minute walk to the train station, and ten minutes to Namba by train. I think it was worth every penny!

Room Tip: ask for an upgrade if you can!
See more room tips
  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Il0veSkye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2012

We stayed at this hotel for 2 nights in April. While it is a bit out of the way from the main attractions, it is relatively close to the subway station and it is very good value for the money. The rooms are quite small but are very clean. We noticed a lot of Japanese guests (mostly businessmen) but the receptionists do speak English and are very helpful. Hot breakfast is free and is filling.

The directions on how to get there from the subway station could be more specific so I will try to clarify it for people who are going there by subway. If you take the pink (Sennichimae) Line, get off at the Awasa stop. Go toward exit #9, and walk up the stairs (note that if you have heavy luggage, the lifts are inconveniently located in the subway station so you will likely have to carry them up the stairs). After exiting the station, turn right and walk straight. After maybe a 5 minute walk you will see 7-Eleven at the corner. Follow the road around the corner and the hotel will be there on the right. On the hotel web site it says you can exit #3 on green chuo line, but we didn't do this as it looked more straightforward to exit on pink line. If you take the taxi, it's around 20 minutes from the JR Osaka station. However, make sure you print the map out from the web site. Japanese taxi drivers don't speak or read English very well and it will make it much easier if you can write/print out the address in Japanese or show a map as to where it is.

If you use their washer and dryer, note that the dryers do not do a great job of drying the clothes (after two 30 minute cycles my clothes were still damp) so you may be better off just hanging it to dry in room.

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank PCTH_PhD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Osaka hotels
Bay Area / Bentencho / Yodoyabashi / Hommachi / Tanimachi / Kyobashi
RIHGA Nakanoshima Inn
RIHGA Nakanoshima Inn
#62 of 333 in Osaka
454 reviews
Bay Area / Bentencho / Yodoyabashi / Hommachi / Tanimachi / Kyobashi
New Oriental Hotel
New Oriental Hotel
#285 of 333 in Osaka
128 reviews
Shinsaibashi / Nanba / Tennoji / South Area
Super Hotel Osaka Tennoji
Super Hotel Osaka Tennoji
#138 of 333 in Osaka
106 reviews
Show Prices
Show Prices
Show Prices
Bay Area / Bentencho / Yodoyabashi / Hommachi / Tanimachi / Kyobashi
Mitsui Garden Hotel Osaka Yodoyabashi
Bay Area / Bentencho / Yodoyabashi / Hommachi / Tanimachi / Kyobashi
Hotel Route Inn Osaka Honmachi
Show Prices
Show Prices
Show Prices

Been to Super Hotel City Osaka & Natural Hot Springs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Super Hotel City Osaka & Natural Hot Springs

Address: 3-6-35 Edobori, Nishi-ku, Osaka 550-0002, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Bay Area / Bentencho / Yodoyabashi / Hommachi / Tanimachi / Kyobashi
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#17 Best Value Hotel in Osaka
#30 Business Hotel in Osaka
Price Range: $90 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Super Hotel City Osaka & Natural Hot Springs 3*
Number of rooms: 445
Reservation Options:
TripAdvisor is proud to partner with Expedia, Rakuten, Booking.com, Hotels.com, Agoda, KNT-CT Holdings Co.,Ltd.(YOKOSO Japan), Ctrip TA and TripOnline SA so you can book your Super Hotel City Osaka & Natural Hot Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Super Hotel City Osaka And Natural Hot Springs

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing