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Reviews (1,599)
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22 - 27 of 1,599 reviews
Reviewed 23 May 2018 via mobile

Spacious room; clean, good shower and comfortable bed. I had a corner room, bed was a long way from the door and consequently very quiet with very little corridor noise. WiFi signal was patchy, I had to sit by the door for a decent signal - slightly irritating, lack of secure connection much more of a concern. This needs to be addressed. Lots of tourists and conference attendees, can be busy in the lobby. Excellent location if you need the train.

Stayed: May 2018, travelled on business
Thank Ely19999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2018

Clean, friendly and well located. Friendly staff and helpful. This in my opinion is an ideal hotel to stay in when visiting Osaka. I would not hesitate in recommending hotel Francis Osaka. I look forward to returning soon.

Stayed: May 2018, travelled on business
Review collected in partnership with this hotel
Thank SykesCP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2018

Hotel is in the same building of Osaka train station and subway and connect to different shopping complexes, restaurants and kiosk. Hotel lobby is small and standard decor. I stayed in non smoking single room on 25th floor,quiet, clean and compact. Hotel provides one bottle of natural water a day for single room, free smart phone free internet and local calls to use either in the hotel or take out and free wifi in room, Front Staffs are friendly and speaking a English. Buffet breakfast is combination of Western and Japanese and same dishes everyday. There are drink , snack and hot food vending machine on each floor. There is also ice machine for guest on each floor. I’ll stay same hotel next time as it is so central and next to everything.

Room Tip: I am happy with 25th floor non smoking floor.
Stayed: May 2018, travelled solo
2  Thank 685chin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2018 via mobile

Just located at the same building of Osaka station. Very good location. Like it. Rooms are bigger better than average in Japan. You know... Haha. Staff service is good and nice even they are busy. Well trained.

Stayed: October 2017, travelled on business
1  Thank Sho C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2018 via mobile

Starting with the positive. Location is great and price is reasonable considering the location. Period.

The hotel became something like a tourist hotel for low budged travelers. Staff is not necessarily friendly with limited English capabilities.

The rooms are small, even though I booked the „big room“. The bath/toilet is even for Japanese business hotel standard small. The bed is old and the mattress is hard.

If you are on low budget and like to have a very convenient location recommendable, if you look for a hotel to stay 2-3 days, go somewhere else.

Stayed: April 2018, travelled on business
Thank Bixier G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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