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“Living In The Heart Of KL”

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Fraser Place Kuala Lumpur
Ranked #25 of 350 Hotels in Kuala Lumpur
Certificate of Excellence
Reviewed 19 September 2017 via mobile

Well I must say a smooth checkin and checkout stayed in a 2 bedroom suite.
Room was very good size and well maintained and I heard people complaining about the slow lifts well I didnt face any problems regarding the lifts the only point I would mention would be there should be a better breakfast spread other than that a must stay here

Stayed: September 2017, travelled with friends
Thank Zeeshan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thompson S, General Manager at Fraser Place Kuala Lumpur, responded to this reviewResponded 20 September 2017

Dear Zeeshan R,

Many thanks for the positive review. We are extremely happy to know that you had a pleasant stay with us and our standards have met your expectations. We do appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

We thank you once again for recommending us to other traveler. Do come again as we are eager to welcome you again at Fraser Place Kuala Lumpur.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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67 - 71 of 1,855 reviews

Reviewed 14 September 2017

Me and My business partner just stayed in an one bed room apartment in this hotel. They are world class and gave us a free upgrade when we requested for a smoking room. Overall, very near to KLCC and all day and night activities. Even though we stayed just one day for work, our check-in and check-out was fast saving our time. We checked out bit late but the reception never pushed us and gave us the time when we wanted to leave. Lot of options for food and places for entertainment. Choose this hotel, they will take care of their guests well. Overall my experience was great.

Room Tip: Talk to reception, they are helpful and supportive
See more room tips
  • Stayed: September 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Vinsebby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thompson S, General Manager at Fraser Place Kuala Lumpur, responded to this reviewResponded 17 September 2017

Dear Vinsebby,

We work hard to make your every experience pleasant at our hotel and we are pleased to note that you were satisfied with the level of service, facilities and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Your loyalty and support to the hotel is very important to us and we look forward to welcoming you back soon.

Regards,

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Reviewed 14 September 2017 via mobile

The hotel is very nice with spacious room and a beautiful infinity pool on the rooftop. The breakfast provided was wonderful with variety menus. They also provide the free of charge Baby Cot upon my request. One more, the location is perfect which is very close to some restaurants and also Suria KLCC.
Unfortunately the Reception (specially the one named Balqis) weren't friendly to foreign guests.

Stayed: September 2017, travelled with family
Thank nonix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thompson S, General Manager at Fraser Place Kuala Lumpur, responded to this reviewResponded 17 September 2017

Dear Nonix,

thank you for your review. We are glad to hear that you were happy with our spacious rooms, facilities and the location of our hotel. We regret to know that you did not have a pleasant experience during your check in. I will personally investigate this matter and we do appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

If you travelling to our area again soon, don't hesitate to call us.

Regards,

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Reviewed 11 September 2017

Cold shower, leaking sink and noisy airco. The bed was amazing. Service was also good. Location is great, close to the Twin towers. Lot of restaurants and bars around the hotel. Staff was very friendly.

  • Stayed: September 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Frasers Hospitality
1  Thank Gerrit D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thompson S, General Manager at Fraser Place Kuala Lumpur, responded to this reviewResponded 13 September 2017

Dear Gerrit D,

thank you for your feedback. Apology on the unpleasant issues which we do note for quick rectification. Nevertheless, we are happy to know that your stay was good on the overall as our service and location have met your expectations.

We value you as our guest and hope you will continue to choose Fraser Place Kuala Lumpur for your future travel needs.

Regards,

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Reviewed 10 September 2017 via mobile

Frasers location is great if you want to be near to KLCC. Just 5min walk and you are there. My stay at the 3 room executive was great. Clean, well appointed and large luxurious rooms. It is definitely worth the money and great service at check in and breakfast too. The rooms are very clean and new. The kitchen are very well stocked with utensils. The lift issue may be a threat so suggest they got to upgrade the lift system soon. Well done Frasers!

Stayed: September 2017, travelled with family
Thank China_Walker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thompson S, General Manager at Fraser Place Kuala Lumpur, responded to this reviewResponded 13 September 2017

Dear China_Walker,

thank you for taking the time to review our property. We work hard to make your every experience pleasant at our hotel and we are pleased to note that you were satisfied with the level of service, facilities and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Your loyalty and support to the hotel is very important to us and we look forward to welcoming you back soon.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fraser Place Kuala Lumpur

Address: Lot 163 No 10 Jalan Perak, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Kuala Lumpur
#16 Family Hotel in Kuala Lumpur
#25 Luxury Hotel in Kuala Lumpur
#30 Business Hotel in Kuala Lumpur
Price Range: $105 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fraser Place Kuala Lumpur 4.5*
Number of rooms: 314
Official Description (provided by the hotel):
Strategically situated in the pulsing heart of the city centre, the latest buzz of the Golden Triangle stands at an impressive 30 floors tall with 314 rooms and an amazing sky pool with a spectacular view of Menara Kuala Lumpur.With convenience at their very finger tips, guests can relax in the comforts of their apartment which are furnished with King-sized beds replete with the softest linen, clear window-paneled en-suite bathroom with a view of the room for that spacious feel and luxurious Peter Thomas Roth bathroom amenities, a kitchenette with complete kitchen amenities, individually controlled air conditioning, electronic ceiling fans and of course, LCD TVs, a DVD-enabled audio system and a home theater system complete with an iPod dock and USB hub.With a choice between chic spacious studios, one-and-two-bedroom serviced residence, business-centric SOHO units and extravagant penthouse; Fraser Place has been the preferred home-away-from -home for many travelers. As we continue to provide both comfort and bespoke services to all our guests, we stay true to the Frasers Hospitality tagline of 'Sincerely Fraser'. ... more   less 
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Also Known As:
Fraser Place Kuala Lumpur Hotel Kuala Lumpur

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