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Reviews (1,461)
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8 - 13 of 1,461 reviews
Reviewed 3 weeks ago

excelent room
executive lounge a good place to be
staff is very dedicated
concierge ,welcome desk restaurant staff at the lounge very helpfull
Ziani 12 was very helpfull to find fabric market and taxi
a place to come back

Room Tip: ask high floor
  • Stayed: June 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank kanarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Andrew_Carlile, General Manager at Pullman Kuala Lumpur Bangsar, responded to this reviewResponded 2 weeks ago

Dear kanarie,

Thank you for choosing the Pullman Kuala Lumpur Bangsar for your recent stay and we really appreciate your continued loyalty, we also thank you for taking the time to share your feedback with us and we are so pleased to read your positive comments.

Thank you for highlighting the appreciation for the service provided by Zaini and the team and acknowledging their levels of service ensuring you had a very comfortable stay. I will share your feedback with our team and I know this will motivate us all even further as we strive to provide the best hospitality and service possible.

It has been wonderful having you stay with us again and we look forward to the opportunity to welcome you back in the near future for another enjoyable stay at the Pullman Kuala Lumpur Bangsar.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Overall it is great, staff are helpful, and faciliities are good. Location is good, but away from the buzzling city, and near to shopping mall. Had their buffet lunch, great selection and taste good too.

Stayed: June 2018, travelled on business
Thank NadiaCarolyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Andrew_Carlile, General Manager at Pullman Kuala Lumpur Bangsar, responded to this reviewResponded 3 weeks ago

Dear NadiaCarolyn,

Thank you for choosing Pullman Kuala Lumpur Bangsar on your recent trip to KL and we really appreciate you taking the time to share your feedback with us, your comments are very important for all our team to hear.

We are pleased to hear that you generally enjoyed a good stay and liked our hotel facilities, comfortable rooms, lovely buffet selection and our friendly and efficient service. Thank you again for sharing your comments and we look forward to an opportunity to welcome you back again for another great visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

A great service the moment I walked in. Front desk was super pleasant, I was attended by Ms sherryl . Room service was efficient and followed up by called. Fantastic service. I was surprised that every room service request was follow up by call from the front desk . Really a great!

Stayed: June 2018, travelled on business
Thank gerardship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Andrew_Carlile, General Manager at Pullman Kuala Lumpur Bangsar, responded to this reviewResponded 3 weeks ago

Dear gerardship,

Thank you for choosing the Pullman Kuala Lumpur Bangsar for your recent stay with us and we appreciate you for taking the time to share your feedback with us, we are so pleased to read your positive comments and that you enjoyed a good experience.

We are pleased to read of your appreciation for the service provided by Sheryl and the front desk team and thank you for acknowledging her personally for their high levels of service ensuring you had a very comfortable and pleasant stay.

We hope we may have an opportunity to welcome you back in the near future for another enjoyable stay at the Pullman Kuala Lumpur Bangsar.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

I went to Malaysia with my wife to attend conference in University Malaya. I stay in this hotel for 4 days, this is a good hotel, good food, good environment and good services. I suggest if you were in Kuala Lumpur stay in this hotel

Stayed: April 2018
Thank Koentjoro S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Andrew_Carlile, General Manager at Pullman Kuala Lumpur Bangsar, responded to this reviewResponded 3 weeks ago

Dear Koentjoro S,

Thank you for choosing Pullman Kuala Lumpur Bangsar and we really appreciate you taking the time to share your feedback with us on your recent stay, your comments are very important for all our team to hear.

We are pleased to hear that you had a good experience and enjoyed the service and food offered, it is always a pleasure to receive positive feedback and your comments will definitely encourage and motivate our team as we strive to continually improve our services and facilities.

We look forward to an opportunity to welcome you back to the Pullman Kuala Lumpur Bangsar in the near future for another enjoyable and comfortable stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Good staff Sheryl and Imran .very welcoming soft spoken and helpful..Their reply with smile and effort to help ensure you that you are in safe place .feels like coming back for more visits.Keep it up.

Stayed: June 2018, travelled with family
Thank PREETIBANGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Andrew_Carlile, General Manager at Pullman Kuala Lumpur Bangsar, responded to this reviewResponded 3 weeks ago

Dear PREETIBANGA,

Thank you for choosing the Pullman Kuala Lumpur Bangsar for your recent stay and we really appreciate your continued loyalty, we also thank you for taking the time to share your feedback with us and we are so pleased to read your positive comments. Thank you for highlighting the appreciation for the service provided by Sheryl, Imran and the team and acknowledging their levels of service ensuring you had a very comfortable stay.

I will share your feedback with our team and I know this will motivate us all even further as we strive to provide the best hospitality and service possible.

It has been wonderful having you stay with us again and we look forward to the opportunity to welcome you back in the near future for another enjoyable stay at the Pullman Kuala Lumpur Bangsar.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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