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Grand Millennium Kuala Lumpur
Ranked #48 of 349 Hotels in Kuala Lumpur
Reviewed 21 February 2017

What an excellent hotel, well located, neat and clean. Many shopping malls and several restaurants are around. rooms are clean and well maintained. staff is also helpful.

This hotel have just one problem i.e. "traffic jams" due to its location. else everything is good enough to prefer this hotel. i will go there again.

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  • Stayed: January 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Zubair M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this reviewResponded 24 February 2017

Dear Zubair M,

Thank you for your kind review.
I am very pleased that you enjoyed your stay at Grand Millennium Kuala Lumpur and we very much appreciate your positive feedback
Whilst we are glad that you loved our location, I have also conveyed your kind compliments to our operations team and they were delighted to learn that their efforts are appreciated. Thank you once again for your review and we look forward to welcome you back to Grand Millennium Kuala Lumpur in the near future.
Yours Sincerely,
Peter D. Gibbons
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 17 February 2017

The Carpark was in an old building. But looks quite secure. The entrance to the Carpark was away from the busy jam.

Shopping and restaurant are very near and the Pavillion shopping mall is just door. Jalan Alor is 10min walk away and also to many shopping centers.

Room wise, the room were clean and comfortable and spacious. My view was to the back of the building so not really that good view.

The staff was friendly and helpful. Definitely recommended.

Stayed: January 2017, travelled as a couple
Review collected in partnership with this hotel
5  Thank Jerrick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this reviewResponded 21 February 2017

Dear Jerrick S,

Thank you for your kind review.
I am very pleased that you enjoyed your stay at Grand Millennium Kuala Lumpur and we very much appreciate your positive feedback. Whilst we are glad that you loved our location, I have also conveyed your kind compliments to our operations team namely the Housekeeping department and they were delighted to learn that their efforts are appreciated. Thank you once again for your review and we look forward to welcome you back to Grand Millennium Kuala Lumpur in the near future.
Yours Sincerely,
Peter D. Gibbons
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2017

It is what you would expect of a 5 star hotel. Very good location. Nearby shopping malls, eateries and convenient stores. Although it does show signs of aging, it is pretty well maintained. The computer system was down over the weekend that i was staying in which caused the check-in and out process to be delayed and manual. There were some miscommunication and my friend was given a key to a room that was occupied. Overall an alright stay. TV does not have an EPL soccer channel if you're into soccer. Complimentary wifi everywhere.

  • Stayed: February 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank ChevySim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this reviewResponded 16 February 2017

Dear ChevySim,
Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s location have met your expectations but sadly we missed the mark by not exceeding it. We have taken your comments constructively and the respective department heads have been informed to review our current procedures and we certainly look forward to welcoming you back to the hotel soon. We do have a venue for our guests to watch soccer at Bistro 160 located at Lobby.

Thank you.
Yours Sincerely,
Peter D. Gibbons
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2017

I would rate the hotel 3.5stars. I've stayed here before a few years back. Felt that it was better then. I got an extra bed for the room. While I clearing to make room for the bed, i found a piece of cooked vegetable on the floor. This meant that it was not vacuum-ed or cleaned from the previous person occupying the room. I would stay here again for the location.

  • Stayed: February 2017, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Hamizah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this reviewResponded 16 February 2017

Dear Hamizah J,
Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s location met your expectations but sadly we missed the mark by not exceeding it. We have taken your comments constructively and the respective department heads have been informed to review our current procedures and we certainly look forward to welcoming you back to the hotel soon.
Thank you.
Yours Sincerely,
Peter D. Gibbons
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2017

A five star hotel that delivered a disappointing 3.5 star experience. A good location and nice rooms, just aren't enough. There were too many annoying little elements that spoiled the overall enjoyment of the trip. The room was nice but the phone didn't work, the TV was too dark to watch, the channel selection was not as described, the pillows were hard, and the toilet was temperamental. The pool was nice but it was noisy because of the power generation plant next door, there weren't always towels available, and the surface around the pool was like walking on broken glass. However, the housekeeping staff were very good. I have stayed in many KL hotels over the years, and there are better four star hotels and cheaper five star hotels than the Millennium.

Stayed: February 2017, travelled with family
Review collected in partnership with this hotel
1  Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this reviewResponded 16 February 2017

Dear David F,
Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s location met your expectations but sadly we missed the mark by not exceeding it. We have taken your comments constructively and the respective department heads have been informed to review our current procedures and we certainly look forward to welcoming you back to the hotel soon.
Thank you.
Yours Sincerely,
Peter D. Gibbons
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Millennium Kuala Lumpur

Address: 160 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Phone Number:
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in Kuala Lumpur
#24 Spa Hotel in Kuala Lumpur
#28 Family Hotel in Kuala Lumpur
#29 Romantic Hotel in Kuala Lumpur
#45 Luxury Hotel in Kuala Lumpur
Price Range: $146 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Millennium Kuala Lumpur 5*
Number of rooms: 468
Official Description (provided by the hotel):
Strategically located in the heart of Bukit Bintang, Grand Millennium Kuala Lumpur is an international five-star hotel nestled within the luxuries of the city’s fascinating Golden Triangle. Adjacent to the popular Pavilion Kuala Lumpur Shopping Mall and situated right across Starhill Gallery, Fahrenheit 88, Bintang Walk as well as Lot 10 Shopping Complex, the hotel is home to 468 spacious guestrooms including 16 suites, well-appointed with plush beddings, LCD TV and floor-to-ceiling windows that boast the city’s breathtaking skyline. A luxurious urban retreat, the hotel features an outdoor resort-style swimming pool, state-of-the-art fitness centre, holistic treatments at The Spa, four distinguished culinary options and 1,500 square metres of atmospheric meetings and events space. ... more   less 
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Also Known As:
Grand Millennium Kuala Lumpur Hotel Kuala Lumpur
Grand Millennium Hotel Kuala Lumpur
Kuala Lumpur Grand Millennium

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