i was c/in in ur hotel on 18th and c/out on 19th feb 2012...my room number will b 1120...i was book frm booking.com....i was so accited to c/in in your hotel...but once i came they i was full of wet...once i enter your hotel the staff were unfriendly at all...but beside me they was a masalay guest the concierge greeting the guest....then i wend to reception i been wait so long for c/in...b4 i came to ypur hotel i requars for bathrobe in the room...in my comman also i wrote they that i need a robe in my room...wokey i call the operator to requars for robe and ice bucket... i waited for 1/2 hours...then i went out for my lunch....wen i cm back oso they was nothing in the room...ten i call DM after 10 minit i get it....wokey its was 5n to me...wen i want to take my bath i saw tat only 1 set of bathroom amenities i call the house keeping again for ask only bathgel and shampoo 2set....izt my faulth to ask...after few minit the 1 of the indian lady call me and ask me tat i cn speak tamil or not....i say no...then she told me that the shampoo in the bathroom i say yes they is only 1 set..in my room got2 person..she say if we need extra is chargeable....i say its k im willing to pay..i ask her how much she was say its k i give u only 2 set after tat it will charge....izt thz is the way ur staff treat the guest...the way she talk to me also very2 rude to me...then i ask her name she just out down the phone without telling me...izt the way ur hotel staff behieve...i really vry unhappy with ur hotel...i believe that the girl name will be nadia...frm business centre....
- Official Description (provided by the hotel):
- Attractive Modern Hotel with terraced design, situated within minutes of business & commercial center. ... more less
- Reservation Options:
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- Also Known As:
- Swiss Garden Kuala Lumpur
- Swiss Garden Hotel Kuala Lumpur