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Reviews (1,674)
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All reviewsbukit bintanggolden triangleritz carltonpetronas towerswalking distancepavilion mallmajor shoppingnon smoking roomstayed for nightsbit dateddeluxe roomhotel is situatedfamily rooman upgradepleasant staytimes squarehigh floor
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171 - 176 of 1,675 reviews
Reviewed 22 September 2017 via mobile

Stayed here for 4 nights whilst travelling to Bali from the UK. Very nice hotel, rooms where cleaned daily. Ideal location for Shopping and restaurants! Walking distance to Traders hotel which has the Sky Bar so good if you want to view the Petronas towers! The pavilion shopping centre is right on your doorstep. Hakka restaurant just outside the pavilion is a must try for some local food!

Stayed: September 2017, travelled as a couple
1  Thank d10mln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettKL, General Manager at Dorsett Kuala Lumpur, responded to this reviewResponded 27 September 2017

Dear Guest,

Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again.

Thank you & warm regards,

Adele Ang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017

The room in this hotel was very nice and i somehow found the mattress to be very comfortable. the foyer outside the room looks very nice with nice looking carpet. Overall had a very comfortable sleep in this hotel.

I had lunch in the hotel on one day and it was really good. Ordered a steak with salad as starters and it only costed me RM19. The steak was perfectly seasoned and the blackpepper sauce was awesome. Should give this a try!!

  • Stayed: September 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Nazwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettKL, General Manager at Dorsett Kuala Lumpur, responded to this reviewResponded 21 September 2017

Dear Encik Nazwan,

Thank you so much for your lovely review on your recent stay with us and we truly appreciate for recommending us. We are already eager to welcome you back for another Dorsett experience.

Thank you & warm regards,

Adele Ang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017

Location was in Bukit Bintang, convenient to the nearest shopping malls. Walking distance to the MRT Station. Got a spacious corner room, clean and cozy. Will consider visiting again in the near future!

  • Stayed: January 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank FizahOsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettKL, General Manager at Dorsett Kuala Lumpur, responded to this reviewResponded 21 September 2017

Dear Cik Fizah,

Thank you so much for your lovely review on your recent stay with us and we truly appreciate for it. We look forward to welcome you back for another Dorsett experience.

Thank you & warm regards,

Adele Ang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017

Very nice hotel, walking distance from attractive place such as Bkt Bintang walk,pavilion shopping mall and etc...nearby the train station,so that u can plan ur journey & visit to the place u desire in ur list

Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank armit05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettKL, General Manager at Dorsett Kuala Lumpur, responded to this reviewResponded 21 September 2017

Dear Guest,

Thank you so much for your lovely review on your recent stay with us and we truly appreciate it. We look forward to welcome you back for another Dorsett experience.

Thank you & warm regards,

Adele Ang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017

I stayed for a short business trip. Arriving late at night, I was ready to just sleep. Unfortunately, that posed a challenge. There was some extremely noisy sound that sounded like an airplane flying very low overhead - and the sound repeated once or twice every minutes. When I called the operator, I was sure that they must have had complaints about it before, but they at least acted as if if was the first time ever.

They were efficient and friendly in changing rooms and giving me an upgrade, but unfortunately, I could still hear the sound in the other room.

The rest of the hotel was OK, but the main objective when staying in a hotel is a good night sleep, and when that's not happening, I have to give the Dorsett in KL a "poor" rating.

  • Stayed: September 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
3  Thank Me J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettKL, General Manager at Dorsett Kuala Lumpur, responded to this reviewResponded 21 September 2017

Dear Guest,

Thank you for staying with us during your visit to Kuala Lumpur recently. We have taken note of your comments regarding your stay experience and please be assured that the issues would be looked into and rectified.

We sincerely hope you would accord us another opportunity to being of service to you again soon.

Thank you & warm regards,

Adele Ang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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