We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Impiana KLCC Hotel
Nearby Hotels
US$202
US$151
Mandarin Oriental
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Traders Hotel, Kuala Lumpur(Kuala Lumpur)
US$127
US$106
Official Site
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$94
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$87
US$62
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$113
US$104
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
US$63
US$61
Agoda.com
View Deal
  • Free Wifi
  • Pool
Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of US$69/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$93
US$83
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Fitness centre
Hilton Kuala Lumpur(Kuala Lumpur)
US$79
US$74
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Savings alert! 25% below average rates

The price you found is 25% lower than this hotel's average rate of US$99/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Capri by Fraser, Kuala Lumpur / Malaysia(Kuala Lumpur)(Great Value!)
US$86
US$75
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$76
US$73
TripAdvisor
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Reviews (3,875)
Filter reviews
3,875 results
Traveller rating
1,580
1,541
459
183
112
Traveller type
Time of year
LanguageAll languages
More languages
1,580
1,541
459
183
112
Show reviews that mention
All reviewstonka beanclub towerpedestrian bridgepillow menutwin towersinfinity poolbukit bintangclub roomcovered walkwayconvention centerwelcome drinkpavilion mallexcellent locationstar hotelgrand hyattbuffet breakfastsuperior room
Filter
Updating list...
2,511 - 2,516 of 3,875 reviews
Reviewed 3 June 2012

I had stayed in KL before but wanted somewhere close to the Petronas Towers that wasn't over-priced. I love the city and the atmosphere and wanted a hotel that I could see everything from. The web page for the KL Impiana seemed to indicate it had rooms with city views, so I booked it. I arrived into KL's LCCT airport in November 2011, flying in from Bangkok and got the high speed train into KL Central, then a taxi to the hotel. Like many of the buildings in KL the Impiana is a mixture of glass, concrete and steel like so many of the bulidings in KL. Spacious and airy, the reception area is large with well presented, professional, friendly and courteous staff who greet you with a smile. A good start I thought for our first night here.

We were shown a room on the fourth floor and it was immediately obvious that there was no view at all except for a multi-storey car park. When I questioned this I was told that it had been built recently. The room was also dark and felt claustrophobic. All the rooms with a city view were on the opposite side of the building and there were none available. I requested a room change anyway but was told that the only one available was on the thirteenth floor near the buliding work that would become the extension to the hotel and that it would be noisy in the day. We took it, the room being lighter and more open, a slightly better view between buildings and quiet enough at night. It was quite small, of a modern style and furnishings with polished wooden floors, quiet air-conditioning and a nice bathroom. The four nights at the KL Impiana were fine after the initial move and although the reception manageress handled the move with some reluctance at first, she accommodated the request from a customer as she should, with a professional attitude. City views can be seen from the pool and bar area on the fourth floor but when we visited it was closed, which was just after 9pm and the hotel didn't have another bar, so we had to resort to room service.

We ate in the huge restaurant at breakfast time and enjoyed a wide variety of food. The staff were friendly enough and cleared the tables quickly and efficiently. There was no actual waitress service and even the tea and coffee were self-serve, but it was good enough.

The KL Impiana is a five minute walk from the Petronas Towers complex and several other shopping malls are close by. The hotel provided umbrellas when it rained, which I thought was a nice touch. It did rain very hard for short periods during our stay, so it was much appreciated. The hotel did do several day tours but I thought that they were expensive and padded out with unecessary stops. We used local transport and enjoyed seeing more of the city. We weren't aware of the walkways that other guests talk about but I do remember some being constructed during our stay. We did visit the KL Tower, the Orchid Gardens, Butterfly Park, Perdana Park and the Batu Caves etc. All were great and very interesting. However, the Pavillion Shopping Mall which was decked out for Christmas with giant Christmas trees and an old fashioned fair with carols playing, was simply awesome, like something out of a childrens fairy tale book.

Would I stay at the Impiana again? Certainly. A nice enough hotel with good service.

Room Tip: The best rooms with a view are on the side or front and are more expensive of course. Those at the back have little in the way of a view and face other buildings. The new high level extension to the hotel may help resolve the problem of limited rooms with a view. However, although a view is a 'nice to have', it doesn't really detract from the overall ambience of the hotel and it's position close to the Petronas Towers makes up for a lack of a view.
  • Stayed: November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2012

What an amazing hotel. We loved staying at this hotel, especially as it was a little bit of luxury at a very reasonable price after a month travelling through Vietnam. The rooms are large, well appointed and immaculately clean. We found the staff to be incredibly friendly and helpful and if you were so inclined you could spend your stay here without actually leaving the hotel. The morning buffet breakfast is extensive, catering for all comers and it is nice to sit down to brekky at a linen napkin and tablecloth. The hotel is in a great location, connected to local areas of interest by an air conditioned walkway. This was particularly good on our first night as it teemed rain and we were able to go out to dinner and stay dry whilst walking. There is an amazing infinity pool on the 4th floor and we also enjoyed a very reasonably priced and pleasant High Tea.

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Foxy52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2012

I loved staying at this hotel. The rooms are very large, modern and clean. The staff at this hotel are friendly and helpful. The restaurant has a nice restaurant with a great buffet breakfast.
This hotel is in a great location and very close to the convention centre. It is also connected by an air conditioned walk way to the Pavillion shopping centre.
The pool area of this hotel is quite nice, good infinity pool with some pool lounges.

  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Abby R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2012

The location is unquestionable good especially if for this trip which was meant to visit AQUARIA. Hotel staff were friendly and polite especially at the cafe. Even my kidz wanted to stay again at the hotel because of the friendliness of the staffs at the cafe. Reccomended to all and would definately stay again if given the choice.

  • Stayed: June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank RACD76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2012

I have been there twice on January 2012. Me and my firnd had a double room. There are different types of double room and in case you have got double room on swimming pool floor
it is very poor quality, better choose another one.
Location is great for tourusts, it is right in the center of city, near Petronas tower.
Buffet has is quite limited chioce of dishes and in case you are late you can see that some dishes are finished and not refreshed :((

Staff is nice and friendly

  • Stayed: January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank IKA68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews