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Savings alert! 17% below average rates

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Reviews (4,146)
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1,709
1,637
479
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127
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Reviewed 25 September 2017

Location is perfect if you have event at Kuala Lumpur Convention Centre The room rate is reasonable. Bathroom, however, may need to be improved as it is quite old especially the sink. Staffs are friendly.

  • Stayed: September 2017, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank missnah307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017

This hotel had a great location where reach to the KL Convention Center, and was clean of room / facilities, and staff were friendly.Only it has been observed to be improved that the printer paper to be provided sufficiently at Business Center.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank IJSeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017

Staff were super friendly and helpful. Super fast check in and check out. Room was cleaned and items replenished on a timely matter. Located nicely at center of everything you would required. Would recommend for both family or business trip.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank imran7k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017

Not worth to pay that amount to Impiana where other hotels with the same amount probably is better . Just that Impiana has a super good location . This is undeniable . Anyway won't go back again . Won't recommend to friends . Won't praise Impiana . In fact will tell friends better consider going to Impiana . It was my birthday on 19 Sept . Disappointed

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Laifunleong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2017

The location was amazing and with direct access to the walking tunnel which will take to the major venues in KLCC. The check in / check out staff were very friendly.

However , The hotel is overrated on booking and social media . The room that i got was very old and smelly . window on the parking building and without any chance to see the sun light . The wooden floor was too old and squeaky , furniture is old and bed sheets were dirty . There was no towels in the room and no iron machine only the board . i had to call the room service to get these . i understand that it is a four star hotel but the cleanness level was too bad to be accepted for any hotel. The room smell and humid were the worst !

  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
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1  Thank Hussam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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