We were referred to this condo unit from another owner in the same building who was not able to accommodate us on our travel dates. when we arrived and were led up to the room 2305 there was a strong chemical odor in the hallway. Once inside we found the AC units not working, no internet router installed and the TV reception such a poor quality as to be unwatchable. Maintenance came and remedied those items and while they were fixing those items we looked around further in the unit.
The unit may have not been rented in a while as the refrigerator was not plugged in. when we opened it there was a bad smell inside. We mentioned this to the maintenance crew and their response was that they thought it was normal and did not smell bad. We could not bring home food to set in the refrigerator due to the smell. Good thing we did not, as there was no cutting board provided and no drinking glasses. When we went to sleep we found there were no sheets provided nor were there any hand or dish towels. The beds were some of the worst we have experienced in 20 years of worldwide travel.
On a call down to the front desk to address these issues we were told that housekeeping left at 5:00pm and they could do nothing. The next night things were worse as an AC leak flooded the bed, furniture and floor in one of the rooms. To their credit, maintenance did the best they could by re positioning the bed and ringing in a new mattress after shutting off the AC unit. They offered to move us to another room, but we were already late for a night business meeting and could not take any more time.
The next morning we brought these issues up to the onsite property management to ask for a one night refund of our two night stay and were told it could not be done. Having visited over one hundred countries in our travels, we have never seen a place so poorly run or unaccommodating, especially in view of the aforementioned conditions. Avoid this property at all costs.
- Official Description (provided by the hotel):
- Unlike traditional hotels, my stylishly appointed 1 bedroom, 2 bedroom/Studio apartment offers all the space and comfort of home right in the heart of Manila. This condo will allow you to experience the richness of staying in this most dynamic & vibrant area. You will be located in the heart Malate, Manila's night life district. We are surrounded by really wonderful new shopping malls with the Mall of Asia (the largest shopping mall in Asia) within a 5 minute cab ride and Robinson Mall less than 900 meters in the other direction. Walking distance to SM Harrison Plaza. The sunset at Manila Bay is also one of the most spectacular in the world. It can be enjoyed along Roxas Boulevard where one can take a leisurely stroll and arrive at the cultural center of the Philippines. It is also the center of economy, tourism, politics, culture and sports in the country. The place is in top location and accessible for public transport, close to National Museum, the historical attraction Intramuros and many others. Amenities: These are among the amenities offered:•King size/Queen size bed•Bedsheets, towels, soap, shampoo, toothpaste, tea and coffee•Centralized, individually controlled aircon •Hot and cold shower, bathtub•Balcony with a seaview•Free purified water•Free local phone calls•Free DSL Internet connection•Safe deposit box•Large TV with 90 channels•Home theater system•Fully equipped kitchen with a refrigerator, microwave, stove, rice cooker, bread toaster and coffee making facilities •Dining table•Sofa and sofa table•Iron and ironing board•Hair dryer•24 hour reception•Swimming pool•Gym•Sauna ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda so you can book your Baywatch Tower Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Baywatch Tower Manila Hotel Manila