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Reviewed 28 October 2021 via mobile

Never did I know that there is a new hotel here in Binondo until my shipping agency booked me here. Entrance alone applies safety protocols already. Metal Detector in place, alcohols, security guards in PPE and will ask you to have a health declaration. Peaceful sleeping nights and did my swabtest at the 6th floor. Testing is a breeze and my result was NEGATIVE. My meals were place on a banquet chair wrapped in plastic for added safety which I appreciate. Thank you for the Manager who is running this hotel for keeping the hotel safe and secure for a guest like me. Now, I am confident enough to go home with my family knoqing that I am Covid Free. I hope I can visit this area again once everything is a little bit normal.

Date of stay: October 2021
Trip type: Travelled solo
Thank aliciabernadinet
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel Lucky Chinatown, Other at Hotel Lucky Chinatown, responded to this reviewResponded 29 October 2021

Hi aliciabernadinet,

Warm Greetings from Hotel Lucky Chinatown!

We would like to express our gratitude for staying with us, and for taking the time to share your valuable feedback. We are very happy to know that you enjoyed the #SafeStay experience as well as that you appreciate the kind service of our staff and our safety operations. We have shared your good words with our team and this will keep them motivated in rendering service excellence at all times.

We thank you once again and look forward to welcoming you back here at Hotel Lucky Chinatown.

Sincerely,
Jeremy Russell Go
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2021 via mobile

I am a seafarer, stayed at this hotel for 9days. Hotel staff are so accommodating, sundry items at 24hrs. Proven and Tested. Internet is decent i am a gamer myself imagine doing quarantine for a week and been out to sea for quite some time. Its pretty much gaming all day. Looking forward to stay at this hotel on the next quarantine.

Date of stay: October 2021
Trip type: Travelled solo
Thank ericsonv041785
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel Lucky Chinatown, Other at Hotel Lucky Chinatown, responded to this reviewResponded 25 October 2021

Hi ericsonv041785,

We are thankful for your continued support and patronage, and delighted to learn that you enjoyed your most recent stay once again. We hope to welcome you again soon at Hotel Lucky Chinatown!

Sincerely,
Jeremy Russell Go
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2021

Staffs are very welcoming upon my arrival which I needed the most since I came from a very tiring flight. The hotel has adopted safety features within their area having alcohols, temperature check and health declaration form in place. Check-in counter is at the 4th floor with acrylic barriers. It's a little bit hard to communicate and understand the front desk reception because of the barriers but I understand that safety always comes first. Going up to the guest floors I was shocked the that the hallways are very spacious and even had a hidden garden at the 5th floor. Room is small but functional for a quarantine stay. I was very lucky that my agency assign me here at Hotel Lucky Chinatown and did have a good night sleep. I hope that this pandemic will end soon so I could include this with my next Binondo trip.

Date of stay: September 2021
    • Value
    • Location
    • Service
Thank 820celiney
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel Lucky Chinatown, Other at Hotel Lucky Chinatown, responded to this reviewResponded 4 October 2021

Hi 820celiney,

Warm greetings from Hotel Lucky Chinatown!

Thank you for making Hotel Lucky Chinatown your hotel of choice during your recent trip and we are delighted to learn that you enjoyed your stay and that we hope to welcome you again soon.

Sincerely,
Jeremy Russell Go
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2021 via mobile

I have a decent stay at Hotel Lucky Chinatown. Service here is really superb. Security guards are very much welcoming and front desk explains the quarantine protocols very clearly. Housekeeping is attentive to deliver your request even on midnight which makes for us guest easy and to have an enjoyable stay. A 5 star rating to the management of this hotel as being consistent this pandemic is really hard but you guys really pull it of. Sorry I didnt get the names who had serviced me because their nameplates were covered by their PPE. Overall thank you Hotel Lucky Chinatown!

Date of stay: September 2021
Trip type: Travelled on business
Thank 377tifannyg
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel Lucky Chinatown, Other at Hotel Lucky Chinatown, responded to this reviewResponded 20 September 2021

Hi 377tifannyg,

Warm Greetings from Hotel Lucky Chinatown!

We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. We are thankful for your continued support and patronage. We are delighted to learn that you enjoyed your most recent stay as well that you appreciate the kind service of our Housekeeping and Security Team. We have shared your good words to them and this will keep them motivated in rendering service excellence at all times.

We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.

Sincerely,
Jeremy Russell Go
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2021

I was very lucky that from the very last minute, my agency redirected my booking to this hotel. Never thought that there is a new hotel in Binondo. Upon entering, safety is tight already bec. they will ask you to register your health declaration form via QR code. Alcohol is also in place and even their elevator button has a plastic cover. Noticed that an acrylic barrier is also present at the front desk. Check-in is fast because it was already book by my agency. Sadly nobody will assist you with your luggage but I understand because its pandemic and we need to apply social distancing.

Food is in take out boxes which I think is normal during this pandemic. Service is okay and they will ask you to put your trash outside for the housekeeping to pick up. Lucky to discover this hotel and thank God my swab test result is negative. Now I could go home with my family safe and secure. Thank you Hotel Lucky Chinatown and the Manager who is heading this hotel. Ill include this hotel in my next planned visit.

Date of stay: September 2021
Trip type: Travelled solo
Thank 365margaretter
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel Lucky Chinatown, Other at Hotel Lucky Chinatown, responded to this reviewResponded 20 September 2021

Hi 365margaretter,

Warm greetings from Hotel Lucky Chinatown!

Thank you for making Hotel Lucky Chinatown your hotel of choice during your recent trip and we are delighted to learn that you enjoyed your #SafeStay, and that we hope to welcome you again soon.

We have shared your good words to our team and this will keep them motivated in rendering service excellence at all times.


Sincerely,
Jeremy Russell Go
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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