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Reviews (607)
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Reviewed 28 October 2016

The stay at the Ramada was a highlight. After an amazing island hopping trip, this was the perfect place to recover.
In particular I want to point out Arjhon Cruz and Eliazar, who treated us so nicely during our stay at the Ramada. Very courteous and professional.

  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mathis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleny Joyce S, Front Office Manager at Ramada Manila Central, responded to this reviewResponded 3 November 2016

Dear Mathis K,

Thank you for taking the time to leave a review.

It is our goal to warmly welcome each and every guest and make them feel at home while with us. We are glad we have been able to demonstrate this throughout your stay.
We hope to have the pleasure of having you with us again.


Sincerely,
Aleny Joyce Sumaya
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2016

  • Stayed: October 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Aleny Joyce S, Front Office Manager at Ramada Manila Central, responded to this reviewResponded 3 November 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 26 October 2016

stayed at Ramada Hotel for a week and I got to emphasize their friendly staff. The staff seem to love what they're doing and willing to assist their guests anytime. I remember when we needed a ride and there weren't any taxi passing by, one of the staff offered us a ride for free. You can tell that the staff care about their guests. And that made my stay at Ramada memorable. I also liked their fast wifi, I was able to do my school work without any problems. The thing that the hotel need to work on is their gym, they need to add better equipment and heavier weights, and also a swimming pool :). But overall, this hotel is excellent and I will definitely recommend to friends and family.

  • Stayed: October 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Jared B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleny Joyce S, Front Office Manager at Ramada Manila Central, responded to this reviewResponded 3 November 2016

Dear Jared B,

Thank you for this wonderful review.

Good to hear you were wowed by our team’s service. It pleases us no end knowing that our guests leave delighted and only with pleasant memories of their stay.

We will take note of your comments. While not as extensive as other hotels, we focus on how to improve the amenities we have for what we hope will be a better experience for you in the future.

We hope that you will make us your home again on your next visit to Manila.

Sincerely,
Aleny Joyce Sumaya
Front Office Manager

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Reviewed 25 October 2016 via mobile

Stayed there to attend a wedding nearby and we were having a difficult time getting a ride via Uber or even getting a taxi. The traffic was just terrible! JEFF ANG who works at the hotel came to our rescue and offered to bring us to our destination for free.The hotel staff offers excellent service and they seem to enjoy it! Wala akong masabi! Definitly will recommend to friends and family!

Stayed: October 2016, travelled with family
Thank eglintag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleny Joyce S, Front Office Manager at Ramada Manila Central, responded to this reviewResponded 2 November 2016

Dear Eglintag,

Thank you for your kind review. I'm glad to hear that you were delighted with your stay at Ramada Manila Central, and that our staff were able to provide you with sincere service. Such great praise, indeed. It is our goal to provide the warmest hospitality and service to all our guests, and we do so with great joy.

We hope to welcome you back again soon.

Sincerely,
Aleny Joyce Sumaya
Front Office Manager

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Reviewed 20 October 2016 via mobile

The Ramada Hotel in Manila Central is a world class facility right, smackbang in the centre of the city. Surrounded by banks, retail stores, dining places etc. The rooms are spacious, modern and comfortable. The king-sized bed is super comfy. The breakfasts are exceptional, the restaurant staff couldn't do enough for you, especially Yuji. The staff in the reception area are the best I have ever encountered. Special mention goes to Nath, the head security lady. Other people who deserve a special mention are Jeff and Arjhon. These people make your stay an absolute pleasure. The cleaning staff are the friendliest you will ever meet. Summing up I have to say our experience at the Ramada, Manila Central, Philippines has been totally relaxing and the most pleasurable indeed.

Stayed: October 2016, travelled as a couple
2  Thank daveadams2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleny Joyce S, Front Office Manager at Ramada Manila Central, responded to this reviewResponded 24 October 2016

Dear Daveadams ,

Thank you for your kind review. I'm glad that you enjoyed your stay with us. We do pride ourselves in making sure that we can do all for our guests to ensure that you enjoy your stay to the fullest. Such great praise indeed. We look forward to welcoming you back soon.

Sincerely,

Aleny Joyce Sumaya
Front Office Manager

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