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Sofitel Philippine Plaza Manila
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Reviewed 24 January 2021 via mobile
birthday bash

We went to Sunset Bar for a lockdown birthday celebration....thank you Sofitel for the good food, excellent service and the ambiance....with all the precautions of course.... special mention to our very accomodating server... Ruvie Cruz

Date of stay: January 2021
Trip type: Travelled with friends
Ask fidesfl about Sofitel Philippine Plaza Manila
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michelle Olea, Guest Services / Front Office at Sofitel Philippine Plaza Manila, responded to this reviewResponded 30 January 2021

Dear fidesfl,

Belated Happy Birthday! Thank you for choosing Sofitel Philippine Plaza for your special day. We are pleased to learn that we helped made it memorable with the good service, ambiance and food you experienced.

We wish you many more happy and healthy years to come! See you again soon!

Warm regards,

Gladys Lim - Martinez
Guest Experience Manager

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Reviewed 24 January 2021
Superb dining experience!

Celebrated our anniversary in Sunset Bar. Food was great. Excellent service! Special thanks to Joyce, Rachelle and Van for serving us well :)

Unli-serving of food and wine. Especially loved sisig gambas and steak!

Date of stay: January 2021
Trip type: Travelled as a couple
Ask niccoloandrevm about Sofitel Philippine Plaza Manila
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michelle Olea, Guest Services / Front Office at Sofitel Philippine Plaza Manila, responded to this reviewResponded 30 January 2021

Dear niccoloandrevm,

We are delighted to learn of your favorable experience at Sunset Bar - thank you for your patronage and your appreciation for Joyce, Rachelle and Van's service as well as the food prepared by our Culinary team.

We hope to have you back with us soon! Until then, keep healthy and safe!

Warm regards,

Gladys Lim-Martinez
Guest Experience Manager

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Reviewed 16 January 2021 via mobile
Birthday Celeb and Get Together with Friends

Strict implementation of health and safety protocols, which is really good.

Staffs Jess, Pau, Tin and Carlo were all very accommodating and friendly. They were all very attentive to our requests and went the extra mile to make sure that we’re well taken cared of. Kudos to them!

Date of stay: January 2021
Trip type: Travelled with friends
Ask chesterwinston about Sofitel Philippine Plaza Manila
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michelle Olea, Guest Services / Front Office at Sofitel Philippine Plaza Manila, responded to this reviewResponded 17 January 2021

Dear chesterwinston,

Bonjour Mabuhay!

Thank you for celebrating your birthday with us and we are glad we helped make your day special with your wonderful experience at Spiral.

We are grateful as well that you commend the protocols we have in place because we definitely prioritize our guests given the current situation.

We wish that we will be able to serve you again - until then, take care and keep safe!

Sincerely,

Gladys Lim-Martinez
Guest Experience Manager

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Reviewed 11 January 2021
Compliments to Great Food and Excellent Service

I would like to commend the outstanding service provided by Ruvie, Hanna, Jovince, Telai, Paul, and Russel during my Birthday Celeb last Saturday. Great Food and Excellent Service! Sunset setting perfect for relaxation.

Date of stay: January 2021
    • Value
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    • Service
Ask Marqu3zn about Sofitel Philippine Plaza Manila
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michelle Olea, Guest Services / Front Office at Sofitel Philippine Plaza Manila, responded to this reviewResponded 17 January 2021

Dear Marqu3zn,

It makes our heart swell with happiness reading nice words from our guests despite the challenging situation we are all in and for being your choice of venue for your special occasion. Your kind words will definitely be passed on to our Sunset Bar team and we hope to see you again soon here in Sofitel Philippine Plaza Manila!

Until then, do keep safe and take care,

Sincerely,

Gladys Lim-Martinez
Guest Experience Manager

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Reviewed 29 December 2020 via mobile
Manilla’s Best Hotel.. Superb!

Basically, dont go anywhere else, and I mean it! Best beds, sooo comfy and clean. My room had a balcony with a fantastic view directly over Manila Bay and The Manila Skyline, it was awesome. Close to airport and without the traffic jams of hotels located further downtown. Mall of Asia only 5 minutes away- free shuttle bus severals times a day with free pick up also. Great swimming pool, restaurants, and travel agent.

I had the most amazing stay and will surely come back in this hotel again.

Date of stay: January 2020
Trip type: Travelled on business
Ask otnielaldi about Sofitel Philippine Plaza Manila
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michelle Olea, Guest Services / Front Office at Sofitel Philippine Plaza Manila, responded to this reviewResponded 10 January 2021

Dear otnielaldi,

Bonjour mabuhay! Thank you so much for choosing to stay with us. It is truly a privilege to host such warm guests in the hotel.

I hope we can get a chance to see each other once restrictions softens. We will always be here to serve.


Cheers!

Michelle Olea
Dir of Guest Experience

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