It is close to Mall, easy to get taxi, very helpful and friendly staff but they dont have the skills or equipment to clean these bloody floors... we ask them to re-mop but, honestly, all they do is move muddy water around and end result is no different. but 10 points for their trying to please the customer.

One of the best hotel in manila. Staffs are nice and very thoughtful. Been here a lot of times and they gave me a "welcome back" message with a cake. I really felt special and kilig that day. Thank you so much Regency Grand Suites! I will surely go back here with my friends or with my family. Perfect location, very near in malls and other establishments. The view was superb, it was so relaxing and good in the eyes. They value their customers and they are very accommodating and approachable. Value for money..You really get more than what you pay for. Till our next stay guys..thank you so much

I'd give this a 2.5 if I could. I've stayed here several times now and each time I do stay I seem to be less impressed. On the plus side the beds are still comfortable and the view from the balconies overlooking the bay is incredible. I didnt use the pool or any gym facilities so they are not taken into account.

The room was very worn condition. It surprised me as last time I was there I remember the room was quite modern. On a couple occassions I saw cockroaches, I'm not used to that.

I had quite an ordeal at checkout as apparently I had broken a "dental glass" and misplaced the security key (I think the key was 800 pesos). It was very early morning and I was in a rush to get to the airport but the clerk couldnt tell me how much to pay for the dental glass. After a few minutes she made the decision to wave the price of the glass but not the key. She didnt have any change. I really don't blame her and felt bad afterwards but I ended up paying only 500 pesos for the key. The hotel would be good to look for improvements in their late night/early morning check out procedures..