We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointing rooms”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Four Seasons Hotel Austin
Ranked #7 of 204 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
Reviewed 7 March 2012

I am giving this property 3 stars only as I am disappointed with this "Luxury" hotel. The brand "Four Seasons" has always been associated with luxury and indulgence. Not this property. The lobby was OK. Nothing grand or opulent. The rooms were ordinary. Again, nothing luxurious or lavish here. They looked more like a regular Marriott, Hilton, Westin…etc. rooms than a “”Luxury” brand room. The bed is comfortable. Rooms are clean and well equipped, other than a small flat screen TV. Bathrooms are small, but the towels are very fluffy and soft.

The hotel has a small pool and a smaller, but well equipped gym. The Spa facilities are nice, but expensive. An 80 minute massage will cost you $200+ not including tips.

The staff was excellent. Very nice, welcoming, helpful and professional. They all seemed to understand that they are truly in the hospitality business.

At $400+ per night, the rooms leave a lout to be desired!!!!

  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank bariatricrunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,920)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,626 - 1,630 of 1,920 reviews

Reviewed 5 March 2012

I was there for 3 weeks and Lisa Perry went above and beyond to get us everything we needed. The hotel is nice, and the spa is great but its the perfect location and the people at the Four Seasons that makes this hotel so fantastic. Lisa and Susanna helped me juggle all the reservations; George at the spa was wonderful to me. They even sent a little robe and slipper for my daughter - it was so cute I had to buy one.

  • Stayed: February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank msjbean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2012

As one may expect with a Four Seasons, the staff was attentive and friendly, providing good and reasonably swift service.

The hotel borders Lady Bird Lake from the south - it's a pleasant walk-out from the hotel as you quickly receive a serene and scenic view despite the fact that you're in a downtown area. The hotel restaurant (Trio) was nice with good service.

Our room faced north but we had the option of paying $20 to upgrade to a lake view. Parking was valet only and $30/night - nearby self-park lots were as low as $11/night.

My experience was the same as that of the many great reviews for this hotel. Would stay there again the next time I'm in town.

Room Tip: Lake view may be worth the upgrade ('city view' is just a view of the parking deck north).
See more room tips
  • Stayed: February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Deal_H0und
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2012

I love this hotel. It will always be one of my very favorites. "Comfort" permiates every inch and experience of this hotel.

Room Tip: city view or lake view...you have a wonderful stay. Although city view rooms are best enjoyed at the...
See more room tips
  • Stayed: February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ckingw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2012

My family just visited this property and it was simply fantastic!!

After a long week of work, it is wonderful just to sit with a glass of wine next to the lake. The service was impeccable and the spa treatments were perfect.

This is a great weekend get away.

  • Stayed: February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Austin hotels
0.8 km away
The Driskill
The Driskill
#27 of 204 in Austin
2,125 reviews
0.8 km away
InterContinental Stephen F. Austin
15.8 km away
Archer Hotel Austin
Archer Hotel Austin
#2 of 204 in Austin
537 reviews
Show Prices
Show Prices
Show Prices
0.6 km away
W Austin
W Austin
#21 of 204 in Austin
1,255 reviews
0.3 km away
JW Marriott Austin
JW Marriott Austin
#9 of 204 in Austin
1,799 reviews
0.4 km away
Hyatt Regency Austin
Hyatt Regency Austin
#13 of 204 in Austin
2,315 reviews
Show Prices
Show Prices
Show Prices

Been to Four Seasons Hotel Austin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Hotel Austin

Address: 98 San Jacinto Blvd, Austin, TX 78701-4082
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Austin
#2 Luxury Hotel in Austin
#3 Business Hotel in Austin
#6 Family Hotel in Austin
#10 Romantic Hotel in Austin
#13 Green Hotel in Austin
Price Range: $753 - $1,538 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Austin 5*
Number of rooms: 294
Official Description (provided by the hotel):
At Four Seasons Hotel Austin, luxurious accommodations and superb amenities are underlined by gracious Texas hospitality and five-star service. Centrally located in the heart of downtown Austin, perched on the shores of Lady Bird Lake and surrounded by lush gardens, the resort-like Hotel provides a convenient base for those looking to experience all the city has to offer, from upscale shopping on 2nd Street and dining on South Congress to sightseeing and outdoor pursuits on the adjacent Lady Bird Lake Hike & Bike Trail. A combination of comfort and elegance, the Hotel's 294 guest rooms - including 33 suites - offer views of either the lake or Austin's vibrant downtown cityscape. Services such as twice-daily housekeeping, in-room dining, dry cleaning and laundry and a 24-hour Concierge ensure guests enjoy a stress-free and productive stay. Diners savor prime steaks, fresh seafood and a world-class wine list in TRIO, the Hotel's award-winning modern steakhouse, featuring a chic dining room as well as unparalleled al fresco dining on the restaurant's lakeview terrace. Known locally as "Austin's Living Room," the Lobby Lounge offers guests a convenient spot to gather with friends for beer, wine, signature cocktails and light fare, or a post-dinner nightcap complete with live music, which is offered several nights a week. Guests seeking relaxation and rejuvenation can spend the day in the outdoor saltwater pool, working out in the 24-hour Fitness Center or relaxing with a soothing massage, body treatment or facial in The Spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Expedia, TripOnline SA and HotelQuickly so you can book your Four Seasons Hotel Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel Austin
Four Seasons Austin
Austin Four Seasons

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing