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8 - 13 of 78 reviews
Reviewed 5 weeks ago

You cannot beat the location of Canopy or food at Verbena! I live nearby and was a frequent flyer for brunch and happy hour. During the winter storms my condo was severely damaged and Canopy welcomed me and my frenchie, Pippa, with open arms! ❤️ We have been long term guests since February and will be staying throughout the summer. The entire staff is absolutely amazing!!! They have made Canopy an awesome home away from home, and helped turn a stressful living situation into an awesome adventure. We are thrilled to be spending our time with them and are so grateful! I highly recommend staying here, you are in the heart of west 6th and within walking distance to tons of entertainment, food, and all the great things Austin has to offer. The food at Verbena is amazing, and bar has a really fun vibe! Canopy is Perfect for short or long term stays, groups, and your pups!! We will be sad to leave at the end of the summer but will definitely be back to enjoy a cocktail and some pool time!!

Date of stay: March 2021
Trip type: Travelled solo
Thank Bamuhlstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan Hamilton, Sales at Canopy by Hilton Austin Downtown, responded to this reviewResponded 4 weeks ago

We are so glad we are able to be your home-away-from-home. You're part of the Canopy Austin family now! Thank you so much for sharing your experiences and for being such an awesome guest! We look forward to seeing you and Pippa around for the next few months - and when you get back home, we hope to welcome you back for brunch at Verbena.

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Reviewed 2 April 2021

Very relaxing and enjoyable place to stay. Will look for other Canopy properties in the future. Staff was excellent from top to bottom, and our location was fabulous. We will definitely try to return soon

Date of stay: March 2021
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Review collected in partnership with Canopy by Hilton
Thank jycmorg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan Hamilton, Sales at Canopy by Hilton Austin Downtown, responded to this reviewResponded 4 April 2021

Thank you for sharing your experience with us! We are so glad you enjoyed your stay. We look forward to welcoming you back and we are excited to have you as part of the Canopy family now.

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Reviewed 28 March 2021

Crazy I have to submit 200 characters for a review! The place was nice - like the concrete floors and decor for cleanliness and safety (and looks). Right downtown. Staff was very professional, courteous and respectful of Covid 19 situation.

Date of stay: March 2021
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Review collected in partnership with Canopy by Hilton
Thank debldaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi Calhoun, Sales at Canopy by Hilton Austin Downtown, responded to this reviewResponded 29 March 2021

Thank you for sharing your experience with us. We are happy to hear you had a positive stay. We look forward to welcoming you back to the Canopy and Verbena the next time you are traveling in Austin!

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Reviewed 23 March 2021

This hotel has so many intangibles. Being a boutique the experience feels very tailored and relaxing. I could spend all day at the pool but there is so much within walking distance to take advantage of. I'm so glad we had my wife's birthday here and had friends from out of town to join us. Because of the location, clean sophisticated style, and attention to detail I would classify it as a premiere downtown experience for those looking to soak up all that downtown Austin has to offer.

Date of stay: March 2021
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Thank benoutdoors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi Calhoun, Sales at Canopy by Hilton Austin Downtown, responded to this reviewResponded 23 March 2021

We are so happy to hear that you had a positive stay and were able to soak up some sunshine at the pool. Thank you for taking the time to share your experience with us. We look forward to the opportunity to welcome you back to the Canopy and Verbena!

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Reviewed 21 March 2021

Beware that if you are looking for a good night's sleep this isn't the place. I paid extra for a balcony and corner room but was not informed that it was right next to a club that went full tilt with dance music until 2 a.m. the hotel is great and if you are going to Austin to party it up all night this would be a great choice. But perhaps they could put a warning on their page for those looking for a more quiet evening...especially out of towners who are not familiar with Austin.

I will echo what others said about the comfort and the great employees. The mandatory valet at $45 is a little extreme as well.

Date of stay: March 2021
Trip type: Travelled as a couple
Thank armyskoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi Calhoun, Sales at Canopy by Hilton Austin Downtown, responded to this reviewResponded 22 March 2021

Thank you for taking the time to share your experience with us. We are so sorry to hear that things were too noisy. You happened to be staying with us over spring break and things were a little louder than normal. Please let us know the next time you are traveling in Austin. We would love to have a second shot and will be sure to make sure that you are blocked in a room over looking our Courtyard.

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