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Reviewed 15 July 2018 via mobile

Checked in after going through booking.com. Regina was the only employee at the desk because of another employee had a family emergency. Regina held to down till11pmans age went above and beyond to correct an issue with booking.com. she was AWESOME!!!

Stayed: July 2018, travelled with family
Thank ldwhitehurst1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this reviewResponded 17 July 2018

Dear ldwhitehurst1,

Thank you so much for your kind words about our hotel and especially about our staff. We appreciate your recognition on our staff and are thrilled we were able to play a positive role in your experience. Regina will be happy to know the positive comments towards her helpfulness in assisting with your issue. We are looking forward to being able to welcome you again.

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Reviewed 15 July 2018 via mobile

We stayed here by chance and were so thrilled. The lobby is bright and clean, the staff are very friendly, and the front desk staff go the extra mile to ensure you get a good room. Our room was on the 12th floor overlooking the Potomac and we could see the Capitol Building. It was fun watching the sailboats too! The breakfast buffet is very reasonable and quite extensive. There is a beautiful trail along the river that is a minute away and there is a bike rental place less than a block away. The Torpedo Factory (art gallery) is no more than 15 minutes away on foot, as are great restaurants and wonderful shopping. The hotel rooms are very clean, and the aromatherapy kit you get the first night is a nice treat! The mini fridge, microwave, and coffee maker are great additions. The parking is reasonable for a big city, and it is much cheaper than Toronto! Stay here and you won’t be sorry!

Stayed: July 2018, travelled as a couple
Thank Tombow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this reviewResponded 17 July 2018

Dear Tombow,

Thank you for your valuable feedback. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are happy to hear when our guest get the chance to really explore this quaint area, and enjoy what the area has to offer from the scenic trail to boutique shopping. We look forward to you inviting you to another trip to the hotel.

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Reviewed 13 July 2018 via mobile

I was pleasantly surprised by this hotel. The staff was wonderfully friendly. The location was perfect. The room was clean and up to my high expectations. I would recommend this hotel for this area. Make sure you take a walk down the road to the Potomac Riverboat Company. Buy an all day pass and it will be the best way to get to The Wharf and Georgetown.

Stayed: July 2018, travelled on business
Thank Tour79490
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2018 via mobile

I read many reviews before booking here.
I decided to give CP a chance. I am glad I did

It was mostly quiet. A great location. Lorah who checked us in was very helpful.

Outside of having a key reprogrammed everything was very good. The room was nice with a fridge and microwave. Something we usually don’t see.
We tried to eat at a place outside the hotel in the area did not enjoy so,
we said let’s try the restaurant or room service in the hotel. Glad we did. We ordered twice and the food was great.
If you are looking for a place in this area. Crown Plaza is a good place to consider.

Stayed: July 2018, travelled as a couple
Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this reviewResponded 5 July 2018

Dear William B,

Thank you for giving us the opportunity to stay with us. We are happy to have provided a great location for you during your stay. It is great to know that you had the opportunity to try our restaurant and really enjoyed the selection we had to offer off of our new menu. We would love to see you again on a trip if your travels bring you back into the area.

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Reviewed 1 July 2018 via mobile

Big clean rooms, nice lobby, shuttle to trainstation and for the airport also. Friendly stuff. I would definitely go again. They offered laundry facilities. Wifi coverage was exceptional. In a quiet neighbourhood, a bit far from center but i walked the distance every day without any problem. A bit scary to do it at night but with nothing to fear i think. Yes i recommend it.

Stayed: August 2017, travelled as a couple
Thank Αντώνιος Τ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this reviewResponded 2 July 2018

Dear Αντώνιος Τ,

Thank you so much for your recent stay, we are so pleased you enjoyed your visit so much with us. We are happy to provide many amenities to our guest to make their stay easy and comfortable. The area around the hotel is quiet and safe, there is nothing to be afraid of in the area. We appreciate your feedback and we look forward to having you as our guest again in the future.

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