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Reviewed 27 March 2017

You can't beat the proximity for travel into Washington DC or Virginia. Don't miss the Carlyle Grand restaurant either - we ate there three times during our stay and it exceeded our expectations every time!

Date of stay: March 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Melissa W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben H, Assistant General Manager at Hilton Garden Inn Arlington Shirlington, responded to this reviewResponded 22 April 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking, and you enjoyed your time in Shirlington Village. We look forward to welcoming you back to our hotel in the future.

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Reviewed 27 March 2017

No shuttle service, even though we specifically requested it! And we were told that we should have reserved it in advance! Overcharged when checked out! Miscellaneous charges showed up without explanation. Horrific service,

Date of stay: March 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank Ariel G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben H, Assistant General Manager at Hilton Garden Inn Arlington Shirlington, responded to this reviewResponded 27 March 2017

Ariel G: We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us continually work to improve our guest experience. We hope you will consider staying with us again in the future.

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Reviewed 27 March 2017

I was charged twice, and hotel's staff didn't want to fix it, they were rude and ignorant. Very only good thing about this hotel is its location, Shirlington is a very nice place, but it is certainly not enough to stay there.

Date of stay: March 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank Olena Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben H, Assistant General Manager at Hilton Garden Inn Arlington Shirlington, responded to this reviewResponded 27 March 2017

684olenaz: We are very sorry that our service did not exceed your expectations. Our teams goal at the hotel is to insure that every guests has an enjoyable stay. Your feedback will help us continually work to improve guest experience. We hope that you will consider staying with us in the future.

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Reviewed 25 March 2017

the staff and the facilities are excellent. The location is great with easy parking and many restaurant choices. If you like working out outdoors there is a linear park that you can walk or run for miles. Easy access to 395.

Date of stay: March 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
2  Thank P6911CTericd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben H, Assistant General Manager at Hilton Garden Inn Arlington Shirlington, responded to this reviewResponded 22 April 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2017

We reserved two rooms for a four generation trip to D.C. and to visit family in Burk. They location was very nice, they hotel was nice and clean. The Staff was amazing, and even though there were so many cute restaurants and shops in the area, we ate at the breakfast buffet every morning. Not just because the food was amazing, but because the staff there were extra amazing! We were all very pleased with the stay and even though it's not right on the metro, the free shuttle was very nice 😊

Date of stay: March 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank StevenP3397
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben H, Assistant General Manager at Hilton Garden Inn Arlington Shirlington, responded to this reviewResponded 22 April 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. Our staff works very hard to deliver excellent service. We look forward to welcoming you back to our hotel in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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