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Reviews (356)
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All reviewspentagon cityfree breakfastfree parkingshuttle rideon site restaurantbeds were comfortablebagelsevery half hourwashington dcwould stay here againshort drivestaff was very friendly and helpfulreagan airportthe room was nicemetrobwmall
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Reviewed 24 July 2012

Well, let's just say that we wanted to stay cheap to sight-see in DC so I choose this hotel. They share a pool with Best Western, which is right in front of this Hotel. No one in this area seems to go above & beyond :( They have a shuttle to the airport & Metro station, which was handy if you can be patient & wait for the next one. The personnel at the Metro were real nice & helpful. Also, all the sights had professionals or Nat'l Park employees who were great too.
While staying here we wanted to use the washer & dryer - they 1 & it was not working, so I had to go to the BW next door. This hotel needs updating with the carpeting in the halls.
Would I do it again? I guess. Free breakfast was included & it was not a bad spread. You can't beat the free beginning meal that you need to start your day & there were healthy choices.

  • Stayed: July 2012, travelled with family
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Thank Jodi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidi B, Guest Relations Manager at Comfort Inn Pentagon City, responded to this reviewResponded 25 July 2012

Thank you for sharing your experience at our hotel. We are in the process of making updates and the hallways will be completed shortly. We're pleased to see you enjoyed the complimentary breakfast. We appreciate your business and we hope to see you again.

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Reviewed 10 July 2012

I recently stayed at this location while attending fourth if July celebrations in the DC area. I found a very easy check in and shuttle service to the Metro was a snap. The room was very clean and comfortable. The breakfast was very adequate and organized. Good Job!

  • Stayed: July 2012, travelled with family
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Thank cwnut1863
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2012

Front desk staff was very helpful with instructions for metro travel; the free parking and hotel shuttle to and from the metro stop were great bonuses. The room was adequate; the housekeeper had forgotten to leave a bath mat and by the time we realized this, it was past 11 pm and we didn't bother to request one. The room shows definite signs of age and wear; the side chair was stained and the bedspreads were dated, but serviceable. No bedbugs! Nice selection of TV channels. Air conditioning worked well. We arrived back at the room about 9:30 after a tiring day of walking/sightseeing, and ordered food to take up to the room from the on-site restaurant. The prices were not out of line - we got chicken tenders which were really good, but the chicken broccoli pasta alfredo was dreadful - tasted like paste, flavorless, except for the chicken, which tasted a little funny. Comfortable bed and pillows. My boyfriend missed the shuttle to the airport in the am, as he was 1-2 minutes late getting down there - thus my advice to be early! They don't wait on anyone! Even though I thought the place was overpriced, it is probably in line with what things cost outside of DC - we would use it again.

Room Tip: This place is a little hard to find - it is located directly behind the Best Western on Glebe Road, so you must go through the Best Western parking lot to access it. If you want to catch the shuttle to the metro or airport, BE EARLY! They do not wait even 1 minute past the scheduled departure time! If you want a newspaper, ASK EARLY! They do not automatically give them out and when I requested one at about 9 am, I was told that they were already gone and the nearest newspaper stand was blocks away.
  • Stayed: June 2012, travelled as a couple
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1  Thank Merrileigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 29 June 2012

We are please to see we exceeded your expectations and you would stay with us again. We appreciate your business and we hope to see you again soon.

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Reviewed 24 June 2012

The staff here was great from beginning to end. My grandchildren and I arrived earlier that expected and Natalia went over and above to find a room so we could check in early. Willie was extremely helpful in answering all of my questions. I had a last minute change and had to get to Dulles airport. Willie recommended their driver Sam who graciously offered to us to the airport with a much needed sense of urgency.

The rooms were clean and the hotel was quiet. The location was very convenient. The airport shuttle service to the airport and the Metro station made the attractions in the DC area easily accessible. The breakfast was good and the servers were extremely helpful.

The only downside was the shuttle service which was shared with the Best Western quests. Made for a pretty crowded ride.

Overall this was a very positive experience and I would recommend this hotel. I look forward to future stays at Comfort Inn Hotels.

  • Stayed: June 2012, travelled with family
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1  Thank Shiretha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2012

Stayed at this Comfort Inn last weekend while attending a reunion. The location was very convenient providing good access to the interstate and to Quaker Lane which was a direct road to where I needed to be. Breakfast was free with "tickets" given at check-in. Rooms were spacious and clean and a/c worked fine. Elevators are old and slow and loud,but worked all weekend. Would stay again.

  • Stayed: June 2012, travelled with family
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2  Thank scubyfrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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