We stayed in this hotel to attend a concert at the MGM. I wanted something nice for my wife and I to stay at, just the 2 of us. The best thing about getting away is, getting to sleep late and not worry about anything. Not at this hotel. Both mornings there was loud noises that woke us up. The first morning it sounded like a hammer in the next room. The second morning it sounded like a screw gun. Just constant noise first thing in the morning. We were so excited to sleep late in a clean room with fresh bedding, comfy bed, blackout shades, nothing to get up early for. Nope, not here. They made sure everyone was up by 9am. Very frustrating. We have 4 more bookings to make in Crystal City within the next month and guess which hotel we won't be staying at. I wouldn't ever go back here because of the noise. It was ridiculous.
Oh and the jacuzzi is CLOSED in September! We couldn't use it.
Breakfast is not included here either, they want to charge you $8 for an egg or whatever it is. We'll be staying at a quiet hotel that has breakfast included next weekend, for half the cost, in the same area. Sorry Hyatt, you lost this traveling family.More
- Free Wifi