Overall, this place did a good job. Staff were attentive. Food was good. Baths were nice (although a couple were too hot for any normal human being). Our room was large and nice.
In general, if you're looking for a ryokan experience, this place is a solid choice.
It doesn't get 5 stars because there's nothing about it that was particularly unique or that stood out as particularly memorable. The closest was their "cave bath" which was kind of in a cave, but felt more like a bath with some rock decor.
Definitely worth considering in Kustatsu.
- Free Parking