When we booked this hotel they told us they have new rooms, we booked a suite, what was a big room divided in two, a small seating area and a little bit bigger sleeping area.
Upon arrival they gave us a very old small room, with a huge bathroom with a sink what you normally see in toilets, so small and a shower, for the rest nothing. In the minibar where 2 very small bottles with a soft drink and 2 cups of water 1 of them was full and the other one was opened and filled for a third, but the worse was the smell of the room and the noise from the street, even on the 13th floor it was like being on the first floor with the windows open so noisy, what a disaster. We went back down to complain and they told us because of a new manager everything did change but they gave us another room and this time a suite, but nothing new here, again smelly, old and dirty, but we where so tired from the long travel that we did stay there. We tried to open the windows to get the smell out, but all the windows where broken, there was 1 power socket in the whole room to charge you're mobile, also broken, the cover on the bed did have bloodstains, there where very long hairs on the floor, what did stay there until the last day ( they hardly cleaned ) the towels are so old and thin it looks like paper, you do get 1 big and 1 small towel if you are lucky 1 small piece of soap and 1 small bottle of bath-soap/shampoo that's it. the sink was broken, the curtains broken, the airco broken, the tv only a few channels, only 2 lights on the ceiling nothing beside you're bed, I can go on and on it was a disaster, There was 1 young guy at the door and a young girl working at breakfast they where really friendly, the rest of the staff do not talk, not even hello or goodmorning, they just ignore you. we did try already very much hotels in Curitiba but this is the worst hotel there. The only good thing was the location.
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- Also Known As:
- Del Rey Hotel
- Hotel Del Rey Curitiba, PR, Brazil