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“Good for kids and senior leisure”

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Rafain Palace Hotel & Convention
Ranked #21 of 79 Hotels in Foz do Iguacu
Certificate of Excellence
Reviewed 18 July 2017

Recreation crew for kids are great, but there is no hot swimming pools. During winter time, your children may cry a lot because they want to swim but there is only a small jacuzzi with hot water for all guests. The bedroom is fine but the facilities are not modern - you might get a bedroom with old wooden furniture. This hotel is far from city downtown and mains turistic attractions, so if you want to go out get ready for renting a car or getting taxis all the time. There is no way to walk around the neighborhood looking for something to do.

Room Tip: if you have kids, choose a room with intern view so you can watch the kids from the balcony
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  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Service
Thank Marcia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this reviewResponded 24 July 2017

Marcia,
Thank you so much for your review, we are pleased to have had the opportunity to service your stay and hope to be able to welcome you back again soon.
Best regards, Leandro.

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2 - 6 of 1,041 reviews

Reviewed 3 March 2017

everything was ok. the room is simple but ok. pool is good. breakfast was excelent. dinner was ok. the cleanning was good. the employes wera very polite. this hotel has a very good price for the estructures that offers.

  • Stayed: February 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Otavio F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this reviewResponded 6 March 2017

Dear Otavio,
Thank you so much for taking the time to share the details of your recent stay. Being able to deliver an extraordinary experience to our guests is what we aim to do, and I am so glad that you were able to experience.
Best regards, Leandro.

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Reviewed 5 January 2017

Foz do Iguacu happened to be my last top in Brazil, so I was looking for a little bit of luxury since I had spent most of my time in hostels/basic hotels.
Most hotels in the area are just used as a stopping point for travellers to sleep between their visits to the Falls. This hotel is more of a resort, equipped with great service, full buffet meals, excellent concierge service, a large pool with bar service, etc. The rooms are a bit outdated, but are nevertheless clean and contain all of the necessities. The service makes you feel like you're staying at a nice resort.
Good stay for the area standards - more suited for families and couples. It was hard for me to socialize with people as a solo traveller because most of the guests were travelling in pairs or groups.
If you're desperate for wifi, note that it is limited to the public areas, and not the rooms.

  • Stayed: February 2016, travelled solo
    • Value
    • Rooms
    • Service
Thank TravelwithKaydo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this reviewResponded 5 January 2017

Dear TravelwithKaydo,
It was a pleasure to host you on your recent visit . We would like to thank you for the feedback and we are delighted that you enjoyed your time with us. We would like to thank you very much for your gracious comments and we look forward to welcoming you back to the hotel soon.
Best regards, Leandro.

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Reviewed 4 January 2017 via mobile

The hotel is fine. Very friendly staff and lovely pool area. I would definitely recommend for families with kids. It's quite clean as well.

Internet signal is very poor and the internet itself couldn't be slower. Also if you ask for just an iron you can't have it, they just offer full laundry service. It's a pity.

It's a nice hotel but a pit overpriced for what it offers. The lobby need some sort of renovation.

Stayed: January 2017, travelled as a couple
Thank LiliDns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this reviewResponded 5 January 2017

Dear Lili,
Thank you much for completing this review of your recent stay with us. We are pleased to have been able to provide you with a good experience and that you were pleased with your stay and we hope to be able to welcome you back again soon.
Best regards, Leandro.

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Reviewed 27 October 2016

Hotel offers a great cost-benefit... very attentive employees... easy of access... well placed. In mine particular bedroom, WiFi did not work as it was supposed to be. But it is a very good place to be, anyway... :-)

Room Tip: I suggest those rooms at 1st floor, beside Winter-garden !!! (e.g. Ap.105-107-109-113... odd numbers...
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  • Stayed: October 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Clayton Moura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this reviewResponded 28 October 2016

Clayton,
Thank you much for completing this review of your recent stay with us. We are pleased to have been able to provide you with a good experience and that you were pleased with your stay.
Best regards, Leandro.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rafain Palace Hotel & Convention

Address: Avenida Olimpio Rafagnin 2357 | Parque Imperatriz, Foz do Iguacu, State of Parana 85862-210, Brazil
Region: Brazil > State of Parana > Foz do Iguacu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Foz do Iguacu
#16 Family Hotel in Foz do Iguacu
#18 Romantic Hotel in Foz do Iguacu
Price Range: $88 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rafain Palace Hotel & Convention 3.5*
Number of rooms: 224
Official Description (provided by the hotel):
Located 6 km from the center of Foz do Iguaçu and 20 km from the Bird Park, the Rafain Palace Hotel offers area for conventions, 3 swimming pools, soccer fields and children's activities in its 63 thousand square meters. It offers diverse breakfast and is 20 km from the Iguaçu Falls. Further facilities include an outdoor heated whirlpool, sauna, gym, kids room, climbing wall, sports court and tennis. Wi-Fi internet and parking are free and the reception serves 24 hours, helping with tourist information and hiring shuttles. The breakfast buffet serves seasonal fruits, fresh breads, cakes and juices. The restaurant offers national and international dishes, while the American bar and the pool bar preparing drinks. Room service works 24h. The accommodations are equipped with 32 "TV with cable, minibar, air conditioning, desk, safe and hairdryer. The Rafain Palace Hotel is approximately 7 km from the Friendship Bridge, gateway to the Paraguay. The Foz do Iguaçu International Airport - Falls is 20 km away. ... more   less 
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Also Known As:
Rafain Palace Hotel And Convention Center
Rafain Palace Hotel Foz Do Iguacu
Rafain Palace Hotel & Convention Foz Do Iguacu, Brazil

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