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“Best Experience In Southeast Asia”
Review of Lux Guest house

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Lux Guest house
Ranked #10 of 46 Battambang B&B and Inns
Reviewed 19 August 2012

My experience went from good to great to amazing. The guesthouse is located on a quiet street two blocks from the market and river.

Let's start with good: in low season for under $10 you can get a room with ensuite bathroom, hot water, refrigerator (not all rooms), good bed and bedding, flat screen (sometimes regular) tv with lots of English channels and wifi. Bicycles are available for $2 a day and motorbikes as well.

The great? Rooms are cleaned daily and stocked with bottles of water. They greet you in the afternoons/evenings daily with chilled fresh cut fruit. The wifi is also placed on every floor so that you can get it from every room in the place. The hot water is actually hot, unlike many budget places, and I didn't even have to turn it all the way up to get a scalding hot, good pressure shower. Seems like small things but I have rarely encountered this at the budget level in my months in the region.

The amazing is when I overslept my bus and woke up at 7 for my 6:45 bus. The front desk guy rushed upstairs to help me pack then whisked me to two separate bus stations on a scooter to make sure I got on the next bus with the same ticket. Now that's service!

I did have an ant problem in the room, but they cleaned and sprayed it daily so it's just the persistence of ants out here. The rooms are otherwise very clean.

  • Stayed: August 2012, travelled solo
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1  Thank Lily C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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102 - 106 of 223 reviews

Reviewed 21 July 2012

having previously lived in Battembang i was aware of the Lux,,,so when i returned for a visit i booked here. Good collection at the bus station avoided any scammers trying to take you elsewhere. Great comfortable rooms,,bright and airy. First hot shower in over a month !!!! always good. and even the tv channels had been sorted into groups by language,,,Great.
Staff are friendly and great location.

Room Tip: no lift,,but only 3 floors high !!!
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  • Stayed: July 2012, travelled solo
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Thank justjonnos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2012

We ended up staying an extra day in Battambang between Kampot and Siem Riep because we were so comfortable and relaxed in this nice town. The room was large and clean and had some amenities we didn't find elsewhere in Cambodia for the same price. The window was left open by the cleaning staff one day which resulted in the room being filled with little bugs, but over the course of our stay a gecko moved into the room and helped clean them up.
There are some of the common inconsistencies found in Cambodia - the owner was busy installing beautiful new expensive wooden bed frames but the bathroom doors are thin and plastic and don't properly close. Still, he worked very hard to improve our stay and seems intent on improving the hotel as much as possible. He was around enough to whip the other workers into shape as they didn't seem to necessarily share his enthusiasm for great service. Either way, they were well trained to offer up fresh fruit every time we walked in the door.
The hotel also recommended a great tuk tuk driver who took us to the outlying sights one day.

Room Tip: We were up on the top floor and it is a long walk up the staircase if you're not keen on climbin...
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  • Stayed: January 2012, travelled as a couple
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Thank Cherie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2012

Rooms are good. But unfortunately falls down in service. almost none of the staff speak English, which is fine (I don't speak cambodian), but then one shouldn't be marketing oneself as a tourist English speaking hotel. Wifi didn't work one day. Air con turned off during the day (Altho they switched back on when we asked), no communal drinking water in reception (Altho they provide small bottles, but think of the landfill). Also no safety deposit in room so we left our excess money and passports at reception, then for a whole 24hrs couldn't access as the boss had locked in his gone to siem reap with the key!! Grr a tad annoying when we ran out of money. Altho the staff member lent us $20. Also when we asked for a taxi to phnom peng they quoted us $90 so we went to the stand ourselves and got quoted $60. Commission perhaps...? Also everyone we asked reception a question they inevitably had to call someone as didn't understand what we were saying. Unfortunately at $20 and $25 headline rates that all does not stack up! Reasonably nice place so could definitely improve this easily with some better service.

  • Stayed: April 2012
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Thank Buffyellen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2012

I travelled to Battambang with sixteen other volunteers to spend one night. We were met by the hotel Tuk Tuks, which were free. The staff were friendly, and on arrival we were offered fresh bananas, mangos and pineapples. The rooms were clean and great value for money. A few of us were upgraded to the King Size rooms, that were very nice. We had fan rooms, and they were cool enough, didn't need air conditioning. The hotel arranged a trip to the Bamboo train and the Killing Caves, Tuk Tuks included. Cost about $15 to have the tuk tuks for the day, and they gave us more fruit to take with us. Mr Lizy - one of the drivers, gave us a tour of the Killing Caves and he was great! - Slight hiccup with the hotel arranging bus tickets, so maybe organise yourself?

  • Stayed: April 2012, travelled with friends
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1  Thank Steve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lux Guest house

Address: # 79 Street 102, Phum 20uksaphea, Sangkat Svay Pao, Battambang 02000, Cambodia
Region: Cambodia > Battambang Province > Battambang
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 46 B&Bs / Inns in Battambang
Price Range: $14 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lux Guest house 3*
Number of rooms: 24
Official Description (provided by the hotel):
Lux Guesthouse is a modern luxury guest house which has high quality standard service with the unique Khmer hospitality you expect and deserve. Our fully modernized property which just opened on April 2009 comes with all the usual amenities as well as unlimited water, free bikes, free internet, free pickup. It is only a 5 minute walk to the Central Market and by bike, it is less than 2 minutes. Of course, tuk tuks are always an option as well. Run by Khmer family, it is a friendly place with a warm, cozy atmosphere and it will provide you with a memorable experience of Khmer hospitality . ... more   less 
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Also Known As:
Lux Guest House Hotel Battambang

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