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“Why did we try this hotel a second time???”

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Hampton Inn Birmingham I-65/Lakeshore Drive
Ranked #11 of 80 Hotels in Birmingham
Certificate of Excellence
Reviewed 4 September 2017

We stayed here once before and had terrible problems with the bill. But the location makes it so convenient to one of our children's colleges that we tried it again.

On the plus side, I am not fighting for a refund like the first time, and the person at the front desk was friendly.

On the negative side . . . we check in to a room that had coins on the floor, a bug on a the bed (I get that can happen, this is The South, ya know?!), hair on the sheets under the duvet, and hair in the shower. I called the front desk, and she told us to go to another room. Which we did.

We check in to that room, and there were numerous hairs in the shower and a used washrag hanging on the shower rod. At that point, I was just over it. I cleaned the shower myself and was just glad the beds were clean.

I think I will try for a little less convenient hotel on our next trip to Birmingham . . . hopefully the cleanliness will be more obvious.

  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank LaurieTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hampton Inn Birmingham I-65/Lakeshore Drive, responded to this reviewResponded 5 September 2017

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important to us and that I will definitely keep your review in mind to improve our in-property experience. We appreciate your business and sincerely apologize that we did not provide you with the level of quality that you are accustomed to receive from us. Your business is important to us and I will definitely take your comments into consideration.

Again, I thank you very much for your review and sincerely hope that you will give us another opportunity and stay with us next time you’re in town.

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35 - 39 of 435 reviews

Reviewed 3 September 2017

I have stayed multiple times at this location and always feel welcome. It is a convenient location for Samford University, Birmingham and surrounding areas. Jessica and Angela at the front desk are amazing!!

  • Stayed: August 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Hampton
Thank NY89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hampton Inn Birmingham I-65/Lakeshore Drive, responded to this reviewResponded 4 September 2017

Thank you for returning again here at the Hampton Inn Birmingham I-65/Lakeshore Drive. We appreciate your visits and look forward to hosting you again. Your business and your good review are appreciated.

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Reviewed 1 September 2017

checking our daughter in to her dorm early Saturday morning so we stayed the night at this hotel. only 3 miles from campus, and 30% cheaper than the ones closer to uab. i'll definitely stay here again if we go to a show or choral concert and don't want to drive home after.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hampton Inn Birmingham I-65/Lakeshore Drive, responded to this reviewResponded 2 September 2017

We hope your daughter has settled in. We are glad you chose our hotel and look forward to hosting you again. Thank you for your good review of our hotel the Hampton Inn Birmingham I-65/Lakeshore Drive.

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Reviewed 31 August 2017

This Hampton Inn is conveniently located to the south edge of Birmingham at an accessible exit to I-65. It is clean with ample parking at all 4 sides of the building. It is a smaller Hampton property, and easy to get in and out of the hotel quickly. A small pool in the front is a nice amenity for the kids, but a little of an obstacle to accessing the main entry from that side. I would stay here again due to its convenience, helpful staff and cleanliness.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank sambP579WS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hampton Inn Birmingham I-65/Lakeshore Drive, responded to this reviewResponded 2 September 2017

We are glad you enjoyed your stay and that you would return again. Thank you for your good review.

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Reviewed 28 August 2017

We were moving our daughter to college. Wish we had a room on other side of building to cut down on noise level from highway. We were on 6th floor and heard cars all night. However, room was great, clean, comfy beds and breakfast was ample.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank kellytB412IC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hampton Inn Birmingham I-65/Lakeshore Drive, responded to this reviewResponded 28 August 2017

We hope your daughter got settled in and is enjoying school. Thank you for your good review and please return again the next time you visit our area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Birmingham I-65/Lakeshore Drive

Address: 30 State Farm Pkwy, Birmingham, AL 35209-7179
Phone Number:
Region: United States > Alabama > Birmingham
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 80 Hotels in Birmingham
Price Range: S$151 - S$251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Birmingham I-65/Lakeshore Drive 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
New hotel accepting reservations beginning March 2006. ... more   less 
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Also Known As:
Hampton Inn Birmingham i-65/Lakeshore Drive Hotel Birmingham
Birmingham Hampton Inn

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