We were told that this hotel, which touts itself as a 5 Star Hotel, was really a 4 Star Hotel. It was far from that! The carpets were dirty and stained. The air conditioning did not cool the room (--it was only a fan as no cool/cold air came out in the 2 days we were there; we had 2 rooms, so this was not an isolated issue). The bed consists of a single mattress on a wood frame--the frame sticks out from the bed by about 10" on all sides, which is fairly dangerous for anyone who gets up after the lights are out since the rooms are so small! The room had insects, which buzzed around your face and ears throughout the night. The mats in the bathroom were a yellowing plastic (--not cloth as one would expect in a true 5 Star Hotel). Not one member of the staff (at reception or in the restaurant) spoke any English. The Breakfast was directed at Chinese tourists (--and there were many of the huge bus loads of them staying at the hotel) and offered few Western options. There was no doorman or bellboy, though one could be summoned from one of the other buildings to help if requested (--we were staying in the "high end" building of the few at the hotel). We had to pay a 400 RMB deposit on our room key (--one of those plastic throw away keys every hotel issues). Amenities in the room are NOT all free (--there was a package with a toothbrush, toothpaste, and a few other things offered for 60 RMB). There is no WiFi (not even in the lobby), though they do offer Ethernet in the room. We were in the back of the building over a neighbor's yard and their dog was incessantly barking. They have a swimming pool, but it was not heated in July. I do NOT recommend this hotel to anyone looking for a 4 or 5 star accommodation. The hotel is too far from the Old Town to walk there, and there are few restaurants nearby (--no English at all is spoken in the closest restaurants).