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190 - 195 of 1,434 reviews
Reviewed 30 June 2011

We have been wanting to visit Lijiang for some time and chose the Pullman as it had just opened and the rates where good.

The overall experience was excellent, with the exception of the drive from the airport, as the road is being replaced, although the hotel 4WD drive handled it well and the driver spoke excellent english and drove sensibly.

On arriving at the resort the welcome and check in was quick and easy and we where in our villa painlessly.

The villas are definitely 6 star and have views of the snow capped peak. The staff where all friendly and not too formal and the level of english was well above my expectation.

Service was friendly and very attentive, villas are incredibly well appointed and beds extremely comfortable.

The restaurants where comfortable and I was surprised at the quality of the western food, exceptional quality ingredients and preparation. The bar and restaurant pricing was also considerably cheaper than i expected for a high end resort.

The concierge bent over backwards to help us with tours and all went off without indecent.

Didn't try the spa.

One evening i lost my wallet somewhere in the resort and in a matter of minutes it was returned to me back in the villa , before i even realised it had been lost. Amazing!

All in all it was a terrific break in a terrific location and in a fine new addition to the luxury resorts of the world.

Date of stay: April 2011
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank timfallen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PullmanLijiang, Public Relations Manager at Pullman Lijiang Resort & Spa, responded to this reviewResponded 6 July 2011

Dear ‘Timfallen’,

Thank you for your comments.
Apologies about the new road construction from the airport into Lijiang … will be great when it’s finished and we estimate could bring time from the airport to resort down to about 30 minutes. It should be completed later this year we believe however the top surface preparation and grading has started and will have immediate benefits in the next few weeks.

Pullman Lijiang Resort & Spa team

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Reviewed 28 June 2011

very relaxing place. Food is very good. nice escape from Hong Kong heat !

Date of stay: June 2011
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank mtwthk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PullmanLijiang, Guest Relations Manager at Pullman Lijiang Resort & Spa, responded to this reviewResponded 6 July 2011

Dear ‘mtwthk’,

Thank you. We heard it’s a hot summer in Hong Kong this year … good to read that you enjoyed Lijiang’s more mild summer weather. FYI, direct flights between Hong Kong and Lijiang will start later this year … no need to stopover in Kunming anymore and you’ll be able to be in Lijiang direct from Hong Kong in about 2 hours !!!

Pullman Lijiang Resort & Spa team

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Reviewed 26 June 2011

Very well appointed room with great facilities and views. Service was excellent and the staff were very friendly. Not the cheapest place to stay but very good value for money. Well located with plenty to do during the day including spa treatments. Only a short trip this time but plan to stay longer next time to see more of the surrounding area and experience the history of Lijiang area.

Room tip: Ask for a room with mountain views.
Date of stay: June 2011
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank geoffg111
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PullmanLijiang, Public Relations Manager at Pullman Lijiang Resort & Spa, responded to this reviewResponded 22 July 2011

Dear ‘Geoffg111’,

Thank you for the comments. The Spa at the resort is a Mandara Spa. We’ll soon be introducing links between the spa treatments and the menus in the restaurants … hope you have a chance to try some of the Spa Cuisine on your next stay !

Pullman Lijiang Resort & Spa

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Reviewed 14 June 2011

Great hotel, very new and comfortable. Attentive staff, spacious rooms with superb views across the snow mountain. It was a joyous experience to open the minibar and find some Aussie beer at reasonable prices in there too. Perhaps the restaurant has a bit of catch up as breakfast was limited but again the ambience and first class service compensated.
Not cheap but worth the dough.

Room tip: Mountain view rooms are stunning.
Date of stay: April 2011
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Ulysses10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PullmanLijiang, Guest Relations Manager at Pullman Lijiang Resort & Spa, responded to this reviewResponded 6 July 2011

Dear ‘Ulysses10’,

Thank you for the comments, it is great to read that you have enjoyed the newly opened resort and especially the views to Jade Dragon Snow Mountain.
The breakfast at Xi Western Restaurant has been reviewed and the selections on offer changed. We shall keep reviewing and updating to ensure we’re offering something new all the time, maximizing our use of the fantastic ingredients from Yunnan Province and meeting the tastes of our visitors from all over the world.

Pullman Lijiang Resort & Spa team

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Reviewed 14 June 2011

We were fortunate to be some of the first guests to stay at this exclusive resort and were awed by its attention to detail in every way.
The new Pullman Resort and Spa in Lijiang is by far a creation in itself of beauty, luxury and an overall sensory marvel. Experience it yourself and you will agree.

Date of stay: April 2011
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank ryleysmom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PullmanLijiang, Guest Relations Manager at Pullman Lijiang Resort & Spa, responded to this reviewResponded 6 July 2011

Dear ‘Ryleysmom’,

Thank you for the comments. We will continue to develop and expand the offerings at the resort and hope you have the opportunity to visit Lijiang again and discover more of the ‘Forgotten Kingdom’ !

Pullman Lijiang Resort & Spa team

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