We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location For Market”
Review of Hotel Acoma

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hotel Acoma
Ranked #25 of 35 Otavalo B&B and Inns
Reviewed 11 February 2014

We stayed overnight at the Acoma and were pleasantly surprised. The location couldn't be more convenient for stepping out and going one street to the right where the big market kicks into gear on Saturday mornings. The breakfast was terrific as was the woman who served it. Our room was medium-sized - less and it would be too small. The bathroom in our room backed up against the one in the lobby near the breakfast area, and there was a high vent hole between the two, so as I shower I hear what's going on over there. Outside our window was a small alleyway with small construction going on. I would say the biggest obstacle was the total lack of any English being spoken by hotel staff. That caused some difficulty when working out our bus back to Quito. Otherwise, our room was clean, comfortable, and neatly decorated. The rate of $60 for the night was a great deal for what we received. I was looking at other properties that looked nice, but they required a taxi to get in and out of the town. Acoma seems like the best option for convenience and amenities.

Room Tip: No elevator, so if stairs are a problem get a first floor room.
See more room tips
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (35)
Traveller rating
Traveller type
Time of year
Language

10 - 14 of 35 reviews

Reviewed 27 October 2013

Stayed here a few days not glamours but very clean and the owners could not do enough for you. When you get up in the morning for your coffee the girl makes you a fresh breakfast. You are about 2blocks from the large artisan markets and plenty of good restaurants. They scheduled a ride back to the Quito airport for us it is a good 1/12 hr. ride but on a good road. I am presently in Manta and I will be returning to Otavalo in about 6 weeks and I will be staying here again.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JoeDBoquete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2013 via mobile

This hotel is clean and well appointed. The room we were in was a bit on the small side not much room for luggage. But the breakfast is hearty and the people running it are friendly and kind. Decent value all round.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Travelingwithkids565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketingDept1, Director de Relaciones Públicas at Hotel Acoma, responded to this reviewResponded 3 August 2013

Dear guest
It was a pleasure to have you in our property, we will pass your message to our staff. In your next visit to Otavalo we hope to see you here again.
Greetings,

Hotel Acoma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2013

I stayed at the Acoma with my family for three nights. The rooms were great value for the price, very comfortable, and the breakfast was good. Clean, tastefully decorated in a touch of American Southwest motif. The staff were extremely friendly and helpful. I speak Spanish so I don't know how it would be for somebody who does not. Short walk from the Plaza de Ponchos (central market). Good wifi connecction. The staff arranged for transport to the Quito airport in the wee hours of the morning and insisted on accompanying us in the vehicle to make sure we arrived safely and on time to catch our international flight. And yes, Hugo Chavez DID stay here, as well as Eva Morales, president of Bolivia.

One oddity with booking. booking.com quoted $65 + tax for a double. Through the hotel's own website, it was $55 including tax. The walk-in price (which we paid for extra nights) was $52 including tax. Great value anyway you cut it.

Stayed: June 2013, travelled with family
Thank TravelerGlenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FelipeCarrascoB, Manager at Hotel Acoma, responded to this reviewResponded 5 July 2013

Dear Guest

It was a pleasure to have you in our hotel, and we thank you for taking your time to do this comment, I would pass your positive feedback to our staff.
We hope we met your expectations because we are committed to provide a great service to all of our guests.

If you consider visit Otavalo again please take us on your plans.

Sincerely,

Hotel Acoma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2013

Our stay at Hotel Acoma was excellent! The location is perfect for exploring the markets and other sites in town. We walked to dinner every night. The staff is exceptional and the breakfast efficiently served, satisfying and delicious. I always travel/sleep with ear plugs in cities - and my travel-mates tell me that there was dog-barking and people celebrating noise for much of the night. I barely noticed, but keep in mind the benefits of ear plugs!

  • Stayed: April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank onedish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Otavalo hotels
0.5 km away
Hostal Riviera-Sucre
Hostal Riviera-Sucre
#2 of 14 in Otavalo
158 reviews
0 km away
Hotel el Indio
Hotel el Indio
#8 of 14 in Otavalo
24 reviews
0.3 km away
Hotel El Indio Inn
Hotel El Indio Inn
#4 of 14 in Otavalo
125 reviews
Show Prices
Show Prices
Show Prices
4.3 km away
Casa Mojanda
Casa Mojanda
#1 of 14 in Otavalo
249 reviews
2.6 km away
La Casa Sol Otavalo
La Casa Sol Otavalo
#1 of 1 in Peguche
91 reviews
9 km away
Hacienda Cusin
Hacienda Cusin
#1 of 35 in Otavalo
553 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Acoma? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Acoma

Address: Salinas 07-57 | Av. 31 de Octubre y Ricaurte, Otavalo, Ecuador
Region: Ecuador > Imbabura Province > Otavalo
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Airport Transportation
Hotel Style:
Ranked #25 of 35 B&Bs / Inns in Otavalo
Price Range: $60 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Acoma 3*
Number of rooms: 25
Official Description (provided by the hotel):
Acoma Hotel provides guests with delightful rooms and a comfortable, friendly environment, while attentive staff - many of whom are family members - offer excellent service. The hotel is housed in a restored, three-story building which, with its dark wooden finishings, Andean touches and colonial construction, combines traditional and modern decor. Numerous large windows allow in plenty of light. Since its inception in July 2004 by three siblings from the Cotacahi Pineda family, the hotel has received awards and praise for it innovative approach and design. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia and Hotels.com so you can book your Hotel Acoma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing