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Reviewed 4 December 2012

Rawi Warin is by the sea, there’s no bars around, the swimming pools (sadly the ocean pool was still unavailable) were great, food was excellent (a bit on the expensive side, but SAFE!!), service was good with great personal touches due to the staff!
So, what else can you expect to make a holiday to a total success! We’ll be back! For the monitors (see picture)

Room Tip: If you are not prepared to walk uphill, book one of the rooms closer to reception (room 6 something) – as we did. But the view must be magnificent from the top!
  • Stayed: November 2012, travelled with family
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1  Thank vagabondEurope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2012

Reading the other reviews is a bit disconcerting. We stayed 5 days in a sea view villa, almost right at the top of the hill near the upper small pool. Yes it was a bit steep, but we never had a problem getting a lift to our room (which was clean, large bathroom, balcony and very comfy) - exercise doesn't hurt anyone and we walked up and down in the heat. Breakfast was good, the main pool was great, we swam at the beach just to the left of the resort at high tide, but Klong Nin beach was just a tuk tuk ride away and it was great. Remote from Saladan means only 15km which is half way down the island and we did much more than this on scooters. I can't comment on the dinners as we ate at the local restaurants - see review on Oasis. We really enjoyed our stay. We both had spa treatments which were excellent too.

Room Tip: If you don't want to walk up the hill, then ask for a room near the main pool or beach.
  • Stayed: November 2012, travelled as a couple
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Thank KTSL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2012

When we arrived, we saw the neat architecture and the location. But then you start to see the details: The garbage can is not emptied, the wireless is VERY slow, towels smell although fresh, very old beach sport stuff (the sail to the surf board was not used for 10 years, a member of the staff confirmed and, hence, broke after 50 meters...), really dangerous rocks below the surface of the water, staff does not speak any english, the waiters neither do and even though they smile and do their best, they are just not well trained and you feel more compassion about their situation than well served. One of the staff members also told us that theThai Chinese owner does not approve any new investments and that he would yell around when talking to the staff. The place is not worth the money you pay for it. Finally the pictures provided online do not really reflect reality.

The quality of the food is good.

  • Stayed: November 2012, travelled as a couple
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4  Thank adrianm781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rawiwarinkrabi, General Manager at Rawi Warin Resort & Spa, responded to this reviewResponded 29 November 2012

Dear Mr. and Mrs. from Austria,

Thank you for taking your time to review Rawi Warin Resort & Spa services and people who are working here. Important issues were raised.

Our housekeeping cleans the rooms every day, public areas several times per day and gardeners make sure that pathways and gardens are cleaned regularly – including trash cans.
We do train our staff on daily basis; both language and service skills and we will monitor on this more closely. English is and will always be an issue in a non-English speaking country; most of our customers understand that and get along with staff.

We have, as all hotels and resorts, a budget and maintenance schedule on equipment and property and we follow the schedule investing a lot of money to keep it up to standard, improving the facilities with attention to details - as other reviewers pointed out. The owner supports us 100% and like in all the businesses in general, you invest on hardware (property, environmentally sustainable solutions, facilities, sports gear etc.) and software (employees and their welfare and training) to make it flourish.

Best regards

The Team at Rawi Warin Resort & Spa

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Reviewed 25 November 2012

We stayed here for 10 days in jan 2012 in a sea view villa. Wonderful room, clean and comfortable. bathroom spacious and clean. only down side is that is up a hill that was a bit of an effort with the heat. Breakfast hot and had heaps of variety. Went out for dinner every night and would recommend hilly berry and oasis. 7 11 across the road was handy. Compared to other venues it was expensive but it was high quality

Room Tip: Sea view villa was lovely and private. a good distance from other rooms but be prepared to walk up a short and steep hill
  • Stayed: January 2012, travelled as a couple
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2  Thank jennine l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rawiwarinkrabi, General Manager at Rawi Warin Resort & Spa, responded to this reviewResponded 29 November 2012

Dear Jennine,

Thank you for your kind words, even this long time after your experience. It surely was a memorable one!

We are located on sloping hill, most of the people enjoy the nice walk to their rooms, and those who want; there is always – just a phone call away - a buggy to take you to / from your villa or room up on the hill.

Best regards

The Team at Rawi Warin Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2012

If you're set on staying in Koh Lanta, this is probably one of the best hotels (and certainly best value for the money) on that island. But know that the island is a bit remote and has rocky beaches. Here are somethings to know about the hotel:

The beach of this hotel is rather rocky - On the photos of the hotel you see sometimes a dock that takes you out into the ocean past the rocks - unfortunately this is no longer there. The pool is excellent.

The hotel has beautiful sea-view bungalows. However, they are in the jungle and in many the sea-view is obstructed by trees and vegitation.

The hotel is on a huge hill, so be prepared to walk steep-uphill in the heat. You can also wait for a cart ride, but they are rather slow.

The restaurant is good and priced very reasonably with both a thai and european menu. Worth eating there.

AlSO about getting there and to Koh Lanta in general. It is better to take a flight to Krabi and a car service (about 30 dollars) to the island. The ferries from Phuket are dreadful and slow. And please trust me when I say dreadful.

  • Stayed: November 2012, travelled as a couple
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3  Thank matthewpaul80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rawiwarinkrabi, General Manager at Rawi Warin Resort & Spa, responded to this reviewResponded 29 November 2012

Dear Matthew Paul,

The Team here at Rawi Warin Resort & Spa thank you for your time to write and review our resort.

Your kind words make us work and try even harder!

Our salt-water pool at the end of a floating pier is disassembled every spring for the monsoon season, and rebuilt again after monsoon. This year – unfortunately – there’s still some aftermaths of bad weather coming. We will construct the pier and the pool very soon!

Green season means that the vegetation is growing so fast that we sometimes have difficulties to catch up the speed. Our gardeners are working right now to clear beautiful sea views for the rooms on the hill.

Kitchen and restaurant will keep up the good work and continue to give tasty experiences.

Best regards

The Team at Rawi Warin Resort & Spa

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