Their website advertises a night plankton tour. Which we booked.
The morning of the tour, I got an email with instructions to get on the "Orange Sunset Tour boat and tell them you booked through spider monkey"
When we got there, they knew nothing about us booking through spider monkey and there was a bunch of confusion.
After pulling away from the dock, we realized that we were not getting the night plankton tour we booked, we were on a sunset tour, which were a dime a dozen down there. We searched specifically for the plankton tour. We were very disappointed and by the time we realized we'd been had, it was too late.
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