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“Enjoy and relax”

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Emeralda Resort Ninh Binh
Ranked #4 of 26 Hotels in Ninh Binh
Certificate of Excellence
Ghent, Belgium
Level Contributor
199 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Enjoy and relax”
4 of 5 bubbles Reviewed 29 December 2016

This hotel offers large rooms in villas arranged in clusters around small swimming pools with relax areas. In the centre is a large swimming pool with pool bar and the main restaurant is also situated in this area. Near the main entrance is another restaurant where the breakfast buffet is served. The main entrance is impressive. We had dinner in the main restaurant that was basically empty – food OK – the wine promoted was however not available. Maybe the other restaurant was reserved for serving buffet dinner to large groups as the restaurant at breakfast was very crowded. Have breakfast on the terrace. At night you’ll experience some difficulties in finding the right way in the dark, so don’t forget a torch and a map!

Room Tip: All rooms are nice
See more room tips
  • Stayed November 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, 10 January 2017
Dear Patrick H,

Thank you for choosing Emeralda Resort Ninh Binh for your recent stay.

We are delighted that you had an enjoyable holiday, and appreciated our services and facilities.

Many of our guests go on tour excursions during daytime, that is why the Organics restaurant serving daily lunch may not be filled with many guests even on highly occupied days. We hope that you had time to explore the nature beauty of Ninh Binh too.

We are looking forward to your soonest return.

Best regards,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

780 reviews from our community

Traveller rating
    425
    274
    61
    13
    7
See reviews for
196
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
London, UK
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 28 December 2016 via mobile

We stayed here for 2 nights as part of our 21st anniversary celebrations and could not have chosen a better hotel!

From checking in to checking out everything was absolutely perfect! We stayed in room 103 which was absolutely spotless with a separate walk-in raindrop shower and complimentary high end toiletries! The electric golf cart buggy carried us & our luggage and was available for to and fro journeys within the resort.
Our room had a wonderful flat-screen TV with English channels, minibar, safety deposit, shower robes etc and been pre-prepared with Rose petals and an anniversary card! These little touches show how thoughtful the staff are. In particular we need to thank Ms Nguyen Thi Son for all her kindness and assistance :-) Thank you Son

We ate in the restaurant and enjoyed delicious food with good service. The prices (compared to other hotels) was more expensive but when compared to restaurants here in the UK it was still cheap. We enjoyed cocktails a plenty during the "2for1" happy hour and can recommend the Mai Tais!

We would recommend you make a reservation for a window table if you wish to dine. Fortunately for us Ms Nguyen Thi Son took care of this.

We thoroughly enjoyed our time at Emeralda and hope to return when we next visit. As they say in Vietnamese ...."HenGapLai!"



Stayed November 2016, travelled as a couple
Helpful?
Thank WanderMaaflis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, 10 January 2017
Dear WanderMaaflis,

We feel over the moon reading your wonderful review, and really grateful that you took time to share this with other travelers.

It is our pleasure to host your wedding anniversary vacation, and we cannot thank you enough for appreciating the time spent at Emeralda Resort Ninh Binh and especially mentioning Ms Son who made the stay extra special.

It absolutely sounds from your review that you were happy with the accommodation, food and cocktails, as well as other services we have to offer. Therefore ‘Hen Gap Lai’ very soon, probably in the summertime so you can also enjoy swimming at our lovely pools.

Best regards,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hanoi, Vietnam
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 26 December 2016 via mobile

I like style and layout of this resort. With old typical Vietnamese architecture with full technology make it a plus to customer. Breakfast is acceptable to me. all the staff was nice and friendly helpful. However the internet was a big minus. I can not login and use it all in my room Doai Cluster. i have to go outside the room to connect the wifi after several times try to ask for technician help, but they keep explaining the helpful method they believed it worked themselves.

Stayed December 2016, travelled with friends
Helpful?
Thank Nguyen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, 10 January 2017
Dear Nguyen K,

Thank you for sharing your feedbacks and photos on TripAdvisor.

We are delighted to read that you liked the design of the resort, and appreciated our staff’s friendliness. Meanwhile, it is true sometimes technology fails and wifi connection may be inconsistent inside the room, yet please trust that our IT officers always do their best to help.

Hopefully we will have the opportunity to welcome you back for a better experience.

Best regards,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 December 2016 via mobile

We travelled with my wife and my 2yo daughter . As we arrived our daughter were very sick and we thought we would get back to Hanoi the same day. Thanks to the great care and attention of the staff we got a French doctor at the phone , could explain the problem and then went to ninh binh to get médecine thanks to the staff of the hotel. In the meantime my wife and daughter were resting and got some food we ordered they didn't wanted to charge us. All in all this day could have been a nightmare for us but thanks to them it has been way better. Couldn't thanks them enough.
For the place :) , its amazing , well decorated the room is perfect , pool outside and inside , really good food .
It was the perfect place for us!
A big thanks to all the staff of the Emeralda resort!
Yvan thy and milan .

Stayed December 2016, travelled with family
Helpful?
Thank Vany1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, 9 January 2017
Dear Vany1234,

We are more than happy to hear from you, thank you very much for your kindness.

How thoughtful of you to clearly mentioned that our staff went out of their way to help you through during your daughter’s sickness.

Also excited to know you loved the stay and had time to enjoy some of our five star services. If you are planning to come back to explore more, please let us know and we will all be here to welcome you and your family.

Best regards,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 December 2016 via mobile

Awe inspiring buildings amongst a lush and rustic atmosphere with magnificent background views of the Van Long hills greeted us upon arrival. Rooms were clean and spacious and restaurants served nice food at reasonable prices. Most importantly - the resort is staffed with a helpful and friendly team who go out of their way to help us with our enquiries, and to give good suggestions for our daily itinerary.

Thanks for a memorable stay!

Stayed December 2016
Helpful?
Thank YnLing Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, 6 January 2017
Dear YnLing Y,

Wow your amazing review and great photos really made our day.

We feel over the moon knowing that our rooms, restaurants, staff… all seem to exceed your expectations.

As other guests may not know, our team members always take special care of guest enquiries directly written to us, either via our website or e-mail, and make sure that all your needs are best accommodated.

We would be grateful if you could share with us your high-resolution photos via emeralda.marketing@gmail.com, so that we will be able to share those with other travellers on other social media channels.

Do come back soon.

Best regards,
The General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Emeralda Resort Ninh Binh

Property: Emeralda Resort Ninh Binh
Address: Van Long Nature Reserve | Gia Van Commune - Gia Vien District, Ninh Binh, Vietnam (Formerly Ana Mandara Ninh Binh)
Phone Number:
Region: Vietnam > Ninh Binh Province > Ninh Binh
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 26 Hotels in Ninh Binh
Price range (per night): $148 - $246
Hotel Class:4 star — Emeralda Resort Ninh Binh 4*
Number of rooms: 172
Official Description (provided by the hotel):
Discover an oasis of calm in the first imperial capital of Vietnam, Ninh Binh; perhaps the most historic province in northern Vietnam. Only 90 kilometres from Hanoi’s centre, you will find a more leisurely pace of living.Nestled in the Van Long Nature Reserve- a primeval tropical forest- and surrounded by spectacular mountains, the Emeralda Resort Ninh Binh has been built and furnished in the style of traditional Tonkin Vietnamese villages, but with modern comforts and environmental commitment.Wake up to a mountain view from an elegant superior room orupgrade to, and make yourself comfortable in, an Emeralda deluxe room, including spacious bathrooms with garden views and an outdoor shower and a private terrace where you can stretch out on a comfortable armchair and sip a cup of tea among nature.Discover Ninh Binh’s attractions by bike is a great activity for the whole family -, stimulate the senses with rejuvenating treatments for mind and body at Spa LaCochinchine, re-charge yourself in the fitness center, mini golf course or hang out with the kids in the four outdoor pools and indoor heated pool.Choose from mouthwatering Vietnamese specialties or healthy international favorites in our three restaurants and bar, or enjoy the weekend BBQ night at the pool bar, where an extensive cuisine awaits.Our two conference rooms – Van Long and Van Trinh - can accommodate up to 450 attendees for international conferences, company meetings or team building sessions. Take advantage of the modern audio-visual equipment. ... more   less 
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