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“Comfortable and serene experience in Ninh Binh”

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Emeralda Resort Ninh Binh
Ranked #4 of 26 Hotels in Ninh Binh
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
146 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Comfortable and serene experience in Ninh Binh”
Reviewed 7 February 2017

While this property was not exactly as I imagined, I enjoyed my time here and the website pictures are accurate. While 3-tar and 4-star ratings are relative to country, I always envision a 5-star to be impeccably clean and comfortable. With that in mind, I do give Emeralda a solid 4 stars (fantastic service across the entire property and good rooms).

Getting to the resort takes just less than 2 hours from Hanoi. While there are large signs with appropriate directions, our taxi driver (and I) easily missed them as we were wondering just how far out we were going. The immediate area gives little hint that there is a resort nearby. The taxi ride was 1,200,000 vnd in a private black car. I believe we could have found something less expensive via Grab or a regular taxi but for a 2-hour drive with luggage, comfort was important.

Upon arrival, I was invited to have a seat in the lobby and provided some delicious tea. The lobby is wonderfully decorated and provides the relaxing vibe the resort wants to convey. Check-in was seamless and the instructions for the property were easy to follow. The map of the property made getting around very easy and quick.

The rooms are designed as villas and have a very rustic/cabin feel to them. They were large, comfortable, quiet and relatively clean. We were originally placed in room 209 but due to minor issue, we requested a room change and were quickly relocated to room 304. Both were end units with patios and allowed lots of light to come in. Our Superior room had a large queen bed, a comfortable desk and lounge chair with a foot stool. A mid-size television hung on the wall. There was a large closet that included a safety box. The bathroom included both a shower and bath tub, which we found helpful.

There is much to do on the property should you choose not to leave. There are 2 restaurants open from 6:30am - 10pm, a wine/karoake bar, a large pool and several smaller pools in each cluster of villas, bicycles for rent, a fitness center and massage spa. We found the quality of the food served to be good and definitely charged at resort prices based on the vnd but a decent value overall.

Emeralda is great for a short get-away from the busy city. If you stay longer than 2-3 days, there are tours and other things to do in Trang An and Tam Coc. If I were to return to Ninh Binh, I would certainly consider staying here again.

Room Tip: We found our villa in cluster 3 to be perfectly situated on the property and enjoyed having an end u...
See more room tips
  • Stayed February 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank amitchella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, 16 February 2017
Dear Amitchella,

Wow what an amazing and detailed review, thanks a lot! Obviously your comments said it all, and would enable other travellers to get to know our resort more.

We are pleased that our comfortable room, tasty food, plus other high quality facilies and services could meet your expectations.

The entire team awaits the opportunity to host you again whenever you return to Ninh Binh.

Best regards,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

776 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
Busselton, Western Australia
Level Contributor
102 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 20 January 2017

We came here with two adults and two kids (12 and 15) for two nights to get a look at the countryside of Vietnam. We were greeted by lovely staff who then escorted us to our two bedroom villa. The bedding configuration suited us well as it was a double bed and two single beds upstairs. The villa was full of light and very comfortable. We were unable to connect to wifi unless we were sitting right in the front doorway and the tv had very poor reception but we had plenty of things to do. This was a very large and elaborate resort but we were unnerved by the lack of other guests. It could have been the time of year we came but there seemed to be hardly any other people here. The staff were very helpful and friendly and the organics set menu and the breakfast buffet was delicious. The outdoor pool was running but it was too cold at that time so we all enjoyed a lovely swim in the indoor pool . Be sure to take a bike out. Turn left out of the hotel entrance until you reach the water then left again for a scenic and interesting cycle- watching vietnamese people at work and play. Also make sure to visit Trang An and enjoy an outstanding experience through the caves and grottoes (you don't need a tour just take taxi from the hotel). I don't think we would stay at this hotel for more than than we did but we still found it lovely.

  • Stayed January 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank OurGrandDayOut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, 16 February 2017
Dear OurGrandDayOut,

Thank you very much for taking time such a lovely review.

It definitely sounds from your review that you really loved our Family Duplex, which is specially designed to accommodate families with two children in their teen years like yours.

The beauty of our resort is the totally peaceful ambience even on highly occupied days, so our distinguished guests could have truly relaxing moments. We are glad to know you also appreciated our delicious food, dedicated staff, and wonderful time swimming in our pools and exploring the nearby Van Long Natural Reserve and local life.

We are looking forward to welcoming you and your family back in the nearest future.

Best regards,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
China
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 January 2017 via mobile

We stay here for our business trip, 2-3 weeks, everything was perfect, the room is beautiful, clean and nice design, im not a big fan of traditional vietnamese old architecture but still i like it.
Everything convenient: swimming pool, gym... restaurant.
Located close to Van Long march wish very nice too.
The people here are lovely, very helpful.
They are really good knowledge and kind, i got headaches problems and Ms Thao who is receptionist. She help me with the problem. She get me good medicine and bring to me at the next day, She did not get moneys from me. I feel sorry about that...(I even don't have time for buy medicine, so busy with work). Finally my head no more hurt. I really appreciate it.
Highly recommend Emeralda

Stayed March 2016, travelled on business
Helpful?
Thank Rainy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, 15 February 2017
Dear Rainy A,

Thank you so much for recommending Emeralda Resort Ninh Binh to other travellers.

It is our pleasure to host your business trip and really become your ‘home away from home’. And we are thrilled to know you were completely satisfied with our facilities and services, enabling you to relax after hard working hours every day.

Ms Thao is indeed an asset to our resort, and we are proud to read that she went out of her way to assist when you were not feeling well.

We trust that you will continue to choose our resort for your future business trips in Ninh Binh, and look forward to having you here at your ‘second home’ soon.

Best regards,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sydney
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 January 2017

The staff went out their way to help allowing a (very) late check out when our daughter was ill with migraine. They also offered to bring a nurse ( not needed in the end.) Fabulous food and stunning pools. The room was beautiful and had the best bath and plenty of hot water. Also the area is wonderful and good to explore on the hotel bikes. Just great, we hope to return.

Stayed December 2016, travelled with family
Review collected in partnership with this hotel

Helpful?
2 Thank cath752
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, 15 February 2017
Dear Cath752,

Warmest greetings from Emeralda Resort Ninh Binh.

The secret of having returning guests for all those years is our lovely team members who always make you feel special with a warm smile, take good care of every single need of yours, and help create wonderful memories.

We truly appreciate your nice thoughts and words about our staff, facilities and services, and are looking forward to your soonest return.

Best regards,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laval
Level Contributor
218 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 8 January 2017

We only stayed one night and that is very unfortunate because its was my favorite hotel. Room are fantastic with high sealing. Private pool and a bigger one outside and inside. Food was delicious and the staff are perfect. Ninh Binh region is also nice to visit.

  • Stayed December 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank TonyTiger19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmeraldaNinhBinhGM, General Manager at Emeralda Resort Ninh Binh, responded to this review, 15 February 2017
Dear TonyTiger19,

We feel over the moon knowing that Emeralda Resort Ninh Binh is your favorite hotel.

Thank you so much for sharing nice impressions of yours to our facilities, services, and staff. The team cannot wait until your next visit to Ninh Binh and our beautiful resort.

Best regards,
The General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Emeralda Resort Ninh Binh

Property: Emeralda Resort Ninh Binh
Address: Van Long Nature Reserve | Gia Van Commune - Gia Vien District, Ninh Binh, Vietnam (Formerly Ana Mandara Ninh Binh)
Phone Number:
Region: Vietnam > Ninh Binh Province > Ninh Binh
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 26 Hotels in Ninh Binh
Price range (per night): $150 - $242
Hotel Class:4 star — Emeralda Resort Ninh Binh 4*
Number of rooms: 172
Official Description (provided by the hotel):
Discover an oasis of calm in the first imperial capital of Vietnam, Ninh Binh; perhaps the most historic province in northern Vietnam. Only 90 kilometres from Hanoi’s centre, you will find a more leisurely pace of living.Nestled in the Van Long Nature Reserve- a primeval tropical forest- and surrounded by spectacular mountains, the Emeralda Resort Ninh Binh has been built and furnished in the style of traditional Tonkin Vietnamese villages, but with modern comforts and environmental commitment.Wake up to a mountain view from an elegant superior room orupgrade to, and make yourself comfortable in, an Emeralda deluxe room, including spacious bathrooms with garden views and an outdoor shower and a private terrace where you can stretch out on a comfortable armchair and sip a cup of tea among nature.Discover Ninh Binh’s attractions by bike is a great activity for the whole family -, stimulate the senses with rejuvenating treatments for mind and body at Spa LaCochinchine, re-charge yourself in the fitness center, mini golf course or hang out with the kids in the four outdoor pools and indoor heated pool.Choose from mouthwatering Vietnamese specialties or healthy international favorites in our three restaurants and bar, or enjoy the weekend BBQ night at the pool bar, where an extensive cuisine awaits.Our two conference rooms – Van Long and Van Trinh - can accommodate up to 450 attendees for international conferences, company meetings or team building sessions. Take advantage of the modern audio-visual equipment. ... more   less 
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