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1 - 6 of 83 reviews
Reviewed 6 November 2019

The chalet was nice with good size. Food at the restaurant is also good. Nice size pool. However, the number of electric iron is insufficient. Theres a crocodile in front of chalet 110 that needs attention there, am so sad to see its condition. Please someone help the crocodile it is submerged in its own urine at all time...

Very good service with the shuttle to the ferry jetty

Date of stay: October 2019
    • Value
    • Cleanliness
    • Service
Thank HaiZil
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 17 August 2019

Just came back from two nights at this wonderful hotel. It may be a little rough around the edges, and the facilities could certainly do with a bit of a face lift however, what it lacks in glitz and glamour it more than makes up for in customer service and friendliness. We are just an average family, but the staff there made us feel like royalty.Nothing was too much trouble and no requests were turned down. Our lack of fluent Bahasa wasn't too much of a problem as some of the staff could speak English. One of the most relaxing places we've ever stayed at. Rooms are comfortable with air-con, tv, kettle, tea and coffee, and a bar fridge (with 2 bottles of water provided each day.. The rooms have a wet bathroom, which means no partition between the shower and the rest of the room. Toilet sippers are provided, so no soggy feet! The bed was very comfortable and the bed linen was absolutely immaculate! Restaurant and room service are both 24 hours, and the food was wonderful. Breakfast is included and, although there was not a huge range in the buffet, in the interest of not having too much food wasted, think the amount was just right. Mostly Indonesian food but some western food offered as well. There is a shuttle bus which can take you to and from the ferry terminal, as well as to Rimba Jaya, the big food court and night market, which was a lot of fun. Both of these buses are free. As there is no real public transport to speak of, you will need to hire the car and driver to go to some locations, but the price was very good. We did this a couple of times and the drivers were very happy to go wherever we asked them too. The driver who brought us back from Rimba Jaya even stopped for us so that we could buy some fruit on the way home! We will definitely be going back to enjoy the lovely Indonesian hospitality, and the beautiful smiles of all the staff. Such humble but lovely people. They even gave us gifts when we left! Forget the high-end resorts, this hotel wins hands down!

Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Dale D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 July 2019

Worth for Money. Cheap & Best. So Kind & Humble Staffs. Pls keep up the service. Excellent thing is restaurant 24 hours and it is very affordable. Very spacious rooms. Shower Cap to be changed. We have taken 4 rooms but every room had the same issue.

Date of stay: June 2019
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank BaluVenkatesh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 April 2019

Welcomed by a very smiley Junaidi and later Zainuddin at the Ferry Terminal. Do note that they provide transport services anywhere in town area so that was a BIG bonus for us! Brilliant idea as it was not actually central. The room itself, to be honest, it took me an hour to sink in, that I had to use that toilet for the next 3 days! The bed was like a hammock, making us literally sank in! Nonetheless, everything else were great, there's kettle, cable TV, warm shower, etc. Breakfast was 3/5, like a vegan brekky BUT I would really recommend Pelangi Restaurant. We had our Anniversary dinner there after reading 5 STAR ratings at Google and true enough it was scrumptious. Best thing about Pelangi Hotel, is its staff, very warm, welcoming and SO SMILEY! Kudoz to Paulina, who approached us so casually for updates of our stay! TIP: Ask for a room facing the sunrise, it was truly breathtaking standing at the balcony with unblocked view of the sunrise. :)

Room tip: Ask for a room facing the sunrise, it was truly breathtaking standing at the balcony with unblocked view of the sunrise. :)
Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank CuppyCakes1810
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 March 2019 via mobile

Was recommended by a friend and was a bit dubious about it as the front of hotel looks like a school with that blue color.
Great hotel if you are not fussy. Old but clean. For the price if you complain you are being funny. Provides free pickup n dropoff anywhere in the city. All staff were really friendly and casual where they are like your own family.

Would recommend to family and friends.

Date of stay: March 2019
Trip type: Travelled with family
Thank 84yansan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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